unable to get past step 3 on install

[anwoke8204]

Hi, I have tried the latest version, as well as the previous 2 versions and no matter what I do, I can't get past step 3 of the install. once I get to that point, and click next it doesn't do anything, so I click next again, and it says that the database tables already exist. however when I pull up phpmyadmin, the database is empty, has no tables in it. How can I get resolve this step so I can install form tools.

[bhavin15590bt]

Facing same issue. Please help

[baxterdmutt]

Use php 7. That’s what worked for me. 8 does not work.

[arretx]

Confirmed. 8 did not work. 7.4.33 did work.

[clifton11221]

I too have an issue with v8 (gets stuck on Step 3).

[arretx]

Step that install back to 7 and it will work.

…

On Sun, Jan 7, 2024 at 2:54 PM clifton11221 ***@***.***> wrote: I too have an issue with v8 (gets stuck on Step 3). — Reply to this email directly, view it on GitHub <#922 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AHURKUXHEAW6RS3OSNHP6MLYNMKPZAVCNFSM6AAAAAA44BV6MCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQOBQGE4DONJVGI> . You are receiving this because you commented.Message ID: ***@***.***>

[benkeen]

Hey folks, sorry I haven't been around to support this project, I know it's a pain.

I haven't been able to see a problem on my own setup. Would someone mind going to Modules -> System Check -> Env info and paste the content of the textarea here? (It's not sensitive info). Sounds like it's DB-related.

[russnash]

Hey folks, sorry I haven't been around to support this project, I know it's a pain.

I haven't been able to see a problem on my own setup. Would someone mind going to Modules -> System Check -> Env info and paste the content of the textarea here? (It's not sensitive info). Sounds like it's DB-related.

Hi Benkeen,

Thank you for your reply, I tried to install Formtools last night and also came across this same problem. It seems that the database tables get created, but it just sits on the same step 3 screen with the "Create Database Tables" button at the bottom. I would very much like to provide you with the info you have requested, but am unsure of how to do this if the installation will not complete? Or perhaps I'm not understanding something?

Russ.

[russnash]

Ok, I managed to force the rest of the install by changing the URL to "/install/#/step4", here is the info you requested:

Core Version Upgrade Track: 3.1.1
API Version: 2.0.0
PHP Version: 8.2.7
MySQL Version: 10.11.4-MariaDB-1~deb12u1
PHP Sessions: Available
Suhosin Extension: Not Installed
Curl Extension: Available
SimpleXML Extension: Available
____________________________________
MODULES (name, version, enabled)
Data Visualization, 2.2.0, Yes
Export Manager, 3.3.0, Yes
File Upload, 2.2.4, Yes
Form Builder, 2.1.0, Yes
Pages, 2.0.7, Yes
Swift Mailer, 2.0.7, Yes
System Check, 2.2.0, Yes
TinyMCE Field, 2.0.8, Yes
____________________________________
THEMES (name, version, enabled)
Classic Grey, 2.0.7, Yes
Deep Blue, 2.0.5, Yes
Default, 1.0.0, Yes