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Feature Request: Enable System Manager to View Full Details of All Orders #241

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prasanth1166 opened this issue Jan 13, 2025 · 0 comments

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@prasanth1166
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We would like to request an enhancement to the current system functionality to address a limitation in the orders list view for system managers/administrators.
Current Behavior:
image (7)
System managers can view a limited set of order details (e.g., sales order number, status, and total amount) for all orders but cannot access the full details of orders they have not placed.

Video reference link

Expected Behavior:
System managers/administrators should be able to view the complete details of all orders received, regardless of who placed the order. This capability is crucial for administrative oversight, reporting, and managing order-related operations effectively.
Use Case:
As a system manager or administrator, the ability to view all order details provides better control over order tracking, customer support, and auditing processes. Without this feature, the system managers lack visibility into the order details necessary for their roles.
We believe this enhancement aligns with the role and responsibilities of a system manager/administrator and will improve the overall usability and functionality of the system.
Thank you for considering our request. We look forward to seeing this feature in a future release.

Regards,
Prasanth

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