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A UX thing just bugged me that I thought I'd share.
I just searched for "Free Law Project", which brought back this result:
I actually don't recognize the case (but I should?), so I clicked on the docket, but when I did, it took me to page 1, which makes sense, but... "Free Law Project" only appears on page 3, so page 1 was confusing. That's kind of lame, because when I clicked on it, I really wanted to know why the case came up in the results.
I think it can actually get a bit worse than this though, because in many cases the search term won't show up in the docket at all, since it's in the document itself, and as we know, RECAP search is actually a document search engine pretending to be a docket search.
I guess this implies that we should think about interface changes that'd promote clicking on the documents or their docket entries, instead of promoting the docket (which may not have the result).
Maybe the trick is to make the link for the docket less prominent or to somehow prioritize the documents or their entries. This might be worth playing with, but I don't think it impacts our big search revamp / move to Elastic Search.
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A UX thing just bugged me that I thought I'd share.
I just searched for "Free Law Project", which brought back this result:
I actually don't recognize the case (but I should?), so I clicked on the docket, but when I did, it took me to page 1, which makes sense, but... "Free Law Project" only appears on page 3, so page 1 was confusing. That's kind of lame, because when I clicked on it, I really wanted to know why the case came up in the results.
I think it can actually get a bit worse than this though, because in many cases the search term won't show up in the docket at all, since it's in the document itself, and as we know, RECAP search is actually a document search engine pretending to be a docket search.
I guess this implies that we should think about interface changes that'd promote clicking on the documents or their docket entries, instead of promoting the docket (which may not have the result).
Maybe the trick is to make the link for the docket less prominent or to somehow prioritize the documents or their entries. This might be worth playing with, but I don't think it impacts our big search revamp / move to Elastic Search.
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