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MacOS app crashes multiple times #151

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RianneBoortman opened this issue Dec 4, 2024 · 4 comments
Open

MacOS app crashes multiple times #151

RianneBoortman opened this issue Dec 4, 2024 · 4 comments
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@RianneBoortman
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RianneBoortman commented Dec 4, 2024

While testing the MacOS app, I noticed that the app crashes a lot. Mostly when I cancel downloading the profiles

@risinggalaxy risinggalaxy self-assigned this Dec 5, 2024
@risinggalaxy
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risinggalaxy commented Dec 5, 2024

@RianneBoortman
Can you please answer the following questions?

  • Can you provide the exact steps you followed before the crash occurred?
  • Can you share the account with me?
  • Did you notice any error messages when the crash happened?
  • What version of MacOS are you using?
  • Have you tested the app on different MacOS devices or versions to see if the crash is reproducible elsewhere?

@RianneBoortman
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@risinggalaxy here is a screen recording of the crash.

crashGeteduid.mov

The details of the crashreport

crash report.txt

So, the instituut that geve the crash (for example) is Test Paul 2. It happens ones I cancel an action.
My macOS version is 15.1.1. I do not have another Mac over here to try to reproduce the crash.

Do you have enough information with this? 😄

@risinggalaxy
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@RianneBoortman that should be enough, thank you!

@RianneBoortman
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Tested on:

  • macOS 15.1.1
    Version:
  • geteduroam nr 165

✅ test approved
The crash does not happen any more. So it is fixed. Nice job!

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