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I have setup all the services in postiz that I want to use, and they are connected, however, I am unable to post to Youtube, Facebook, Instagram, or threads. here are the errors I get in the logs.
{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"Axe7BhKM4gk5nqmTHaVsoZq"}}
{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"Aoni63XyDErYLzAa05XTTOQ"}}
{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"AgzoxqnUEOI7b4xLePoV3N1"}}
Email sender information not found in environment variables
[Error] posting on instagram {"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"AgzoxqnUEOI7b4xLePoV3N1"}} undefined BadBody {
identifier: '',
json: '{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https:\/\/developers.facebook.com\/docs\/instagram-platform\/instagram-graph-api\/reference\/ig-user\/media#creating","fbtrace_id":"AgzoxqnUEOI7b4xLePoV3N1"}}',
body: undefined
}
I have setup all the services in postiz that I want to use, and they are connected, however, I am unable to post to Youtube, Facebook, Instagram, or threads. here are the errors I get in the logs.
Youtube = {
"type": "now",
"tags": [],
"shortLink": false,
"date": "2025-02-16T20:10:00",
"posts": [
{
"integration": {
"name": "Vampyre Spook",
"id": "cm6cd3wl20001ifkufpps6z92",
"internalId": "113665844068015127605",
"disabled": false,
"picture": "https://postiz.vampyrespook.com/uploads/2025/02/16/af560909c46f5802cabc8b361d3e1f65.png",
"identifier": "youtube",
"inBetweenSteps": false,
"refreshNeeded": false,
"isCustomFields": false,
"display": "",
"type": "social",
"time": [
{
"time": 920
},
{
"time": 1210
},
{
"time": 1500
}
],
"changeProfilePicture": false,
"changeNickName": false,
"customer": null,
"additionalSettings": "[]"
},
"value": [
{
"content": "test post for postiz",
"image": [
{
"id": "dd6fb7bb-ffd8-44e5-b1ff-7e46811c2ec8",
"name": "Epic Godzilla Gameplay! ð¥ Winning Royale Battles.mp4",
"path": "https://postiz.vampyrespook.com/uploads/2025/02/16/1e48db82f543d1d5ca7f9e5e2a5b122b.mp4",
"organizationId": "45307e13-3191-4070-a97b-185cdc98aa84",
"createdAt": "2025-02-16T19:24:15.171Z",
"updatedAt": "2025-02-16T19:24:15.171Z",
"deletedAt": null
}
]
}
],
"valid": true,
"settings": {
"title": "test post for postiz",
"type": "private"
},
"maximumCharacters": 5000
}
]
}
event to dispatch: {
pattern: 'post',
data: {
id: 'cm780mzjc0003yqpdxuj4xtho',
options: { delay: 0 },
payload: { id: 'cm780mzjc0003yqpdxuj4xtho', delay: 0 }
}
}
processing { id: 'cm780mzjc0003yqpdxuj4xtho', delay: 0 }
Email sender information not found in environment variables
[Error] posting on youtube TypeError: Cannot read properties of undefined (reading 'releaseURL')
at PostsService.postSocial (/app/dist/apps/workers/main.js:14241:302)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async PostsService.post (/app/dist/apps/workers/main.js:14143:19)
at async /app/node_modules/@nestjs/microservices/context/rpc-proxy.js:11:32
at async bullmq_1.Worker.connection [as processFn] (/app/dist/apps/workers/main.js:18245:60)
at async /app/node_modules/bullmq/dist/cjs/classes/worker.js:517:32
at async Worker.retryIfFailed (/app/node_modules/bullmq/dist/cjs/classes/worker.js:741:24)
================================================================================================
Facebook =
{
"type": "now",
"tags": [],
"shortLink": false,
"date": "2025-02-17T01:00:00",
"posts": [
{
"integration": {
"name": "VampyreSpook",
"id": "cm6cjo9el00015bay9yy2c7h1",
"internalId": "2460619713971877",
"disabled": false,
"picture": "https://postiz.vampyrespook.com/uploads/2025/01/25/de0944a1c1176831052263afa742841a7.jpeg",
"identifier": "facebook",
"inBetweenSteps": false,
"refreshNeeded": false,
"isCustomFields": false,
"display": "VampyreSpook",
"type": "social",
"time": [
{
"time": 920
},
{
"time": 1210
},
{
"time": 1500
}
],
"changeProfilePicture": false,
"changeNickName": false,
"customer": null,
"additionalSettings": "[]"
},
"value": [
{
"content": "just trying something out",
"image": [
{
"id": "27a3e6a1-5568-485d-a84e-49ac468554f9",
"name": "3e23e472-b7a6-4c8c-9387-78a5a5b6aabe.png",
"path": "https://postiz.vampyrespook.com/uploads/2025/01/25/48645f78fced3edcbd5f26ec7396cb1d.png",
"organizationId": "45307e13-3191-4070-a97b-185cdc98aa84",
"createdAt": "2025-01-25T19:55:11.548Z",
"updatedAt": "2025-01-25T19:55:11.548Z",
"deletedAt": null
}
]
}
],
"valid": true,
"settings": {},
"maximumCharacters": 63206
}
]
}
event to dispatch: {
pattern: 'post',
data: {
id: 'cm784slso0005yqpdrnr09saz',
options: { delay: 0 },
payload: { id: 'cm784slso0005yqpdrnr09saz', delay: 0 }
}
}
processing { id: 'cm784slso0005yqpdrnr09saz', delay: 0 }
Email sender information not found in environment variables
[Error] posting on facebook TypeError: fetch failed
at node:internal/deps/undici/undici:13178:13
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async FacebookProvider.fetch (/app/dist/apps/workers/main.js:4280:25)
at async /app/dist/apps/workers/main.js:10622:52
at async Promise.all (index 0)
at async FacebookProvider.post (/app/dist/apps/workers/main.js:10621:19)
at async PostsService.postSocial (/app/dist/apps/workers/main.js:14232:36)
at async PostsService.post (/app/dist/apps/workers/main.js:14143:19)
at async /app/node_modules/@nestjs/microservices/context/rpc-proxy.js:11:32
at async bullmq_1.Worker.connection [as processFn] (/app/dist/apps/workers/main.js:18245:60)
at async /app/node_modules/bullmq/dist/cjs/classes/worker.js:517:32
at async Worker.retryIfFailed (/app/node_modules/bullmq/dist/cjs/classes/worker.js:741:24) {
[cause]: ConnectTimeoutError: Connect Timeout Error (attempted addresses: 157.240.19.19:443)
at onConnectTimeout (node:internal/deps/undici/undici:2331:28)
at node:internal/deps/undici/undici:2283:50
at Immediate._onImmediate (node:internal/deps/undici/undici:2315:13)
at process.processImmediate (node:internal/timers:483:21) {
code: 'UND_ERR_CONNECT_TIMEOUT'
}
}
================================================================================================
Instagram = {
"type": "now",
"tags": [],
"shortLink": false,
"date": "2025-02-17T01:00:00",
"posts": [
{
"integration": {
"name": "VampyreSpook",
"id": "cm6cjqvfe00035bayo3x8ktnb",
"internalId": "17841417445093500",
"disabled": false,
"picture": "https://postiz.vampyrespook.com/uploads/2025/01/25/4c4f5fefdb7721837cddaad910478c65.jpeg",
"identifier": "instagram",
"inBetweenSteps": false,
"refreshNeeded": false,
"isCustomFields": false,
"display": "vampyrespook",
"type": "social",
"time": [
{
"time": 920
},
{
"time": 1210
},
{
"time": 1500
}
],
"changeProfilePicture": false,
"changeNickName": false,
"customer": null,
"additionalSettings": "[]"
},
"value": [
{
"content": "Testing out something",
"image": [
{
"id": "27a3e6a1-5568-485d-a84e-49ac468554f9",
"name": "3e23e472-b7a6-4c8c-9387-78a5a5b6aabe.png",
"path": "https://postiz.vampyrespook.com/uploads/2025/01/25/48645f78fced3edcbd5f26ec7396cb1d.png",
"organizationId": "45307e13-3191-4070-a97b-185cdc98aa84",
"createdAt": "2025-01-25T19:55:11.548Z",
"updatedAt": "2025-01-25T19:55:11.548Z",
"deletedAt": null
}
]
}
],
"valid": true,
"group": "C8uagDKnik",
"settings": {
"post_type": "post",
"collaborators": []
},
"maximumCharacters": 2200
}
]
}
event to dispatch: {
pattern: 'post',
data: {
id: 'cm784ux850006yqpd0f68l15z',
options: { delay: 0 },
payload: { id: 'cm784ux850006yqpd0f68l15z', delay: 0 }
}
}
processing { id: 'cm784ux850006yqpd0f68l15z', delay: 0 }
in progress
in progress1
{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"Axe7BhKM4gk5nqmTHaVsoZq"}}
{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"Aoni63XyDErYLzAa05XTTOQ"}}
{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"AgzoxqnUEOI7b4xLePoV3N1"}}
Email sender information not found in environment variables
[Error] posting on instagram {"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"AgzoxqnUEOI7b4xLePoV3N1"}} undefined BadBody {
identifier: '',
json: '{"error":{"message":"The image format is not supported.","type":"OAuthException","code":36001,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https:\/\/developers.facebook.com\/docs\/instagram-platform\/instagram-graph-api\/reference\/ig-user\/media#creating","fbtrace_id":"AgzoxqnUEOI7b4xLePoV3N1"}}',
body: undefined
}
================================================================================================
Threads = {
"type": "schedule",
"tags": [],
"shortLink": false,
"date": "2025-02-17T01:00:00",
"posts": [
{
"integration": {
"name": "vampyrespook",
"id": "cm6ck67h800014qdnzf5wwx2e",
"internalId": "8928605750521776",
"disabled": false,
"picture": "https://postiz.vampyrespook.com/uploads/2025/01/25/16a1cbaa4ef27b9bf64d5aa9e2fe84e3.jpeg",
"identifier": "threads",
"inBetweenSteps": false,
"refreshNeeded": false,
"isCustomFields": false,
"display": "",
"type": "social",
"time": [
{
"time": 920
},
{
"time": 1210
},
{
"time": 1500
}
],
"changeProfilePicture": false,
"changeNickName": false,
"customer": null,
"additionalSettings": "[]"
},
"value": [
{
"content": "Testing out something",
"image": [
{
"id": "27a3e6a1-5568-485d-a84e-49ac468554f9",
"name": "3e23e472-b7a6-4c8c-9387-78a5a5b6aabe.png",
"path": "https://postiz.vampyrespook.com/uploads/2025/01/25/48645f78fced3edcbd5f26ec7396cb1d.png",
"organizationId": "45307e13-3191-4070-a97b-185cdc98aa84",
"createdAt": "2025-01-25T19:55:11.548Z",
"updatedAt": "2025-01-25T19:55:11.548Z",
"deletedAt": null
}
]
}
],
"valid": true,
"group": "IBoYLTM8v9",
"settings": {},
"maximumCharacters": 500
}
]
}
event to dispatch: {
pattern: 'post',
data: {
id: 'cm784wgb40007yqpdqn247ykg',
options: { delay: 12951512 },
payload: { id: 'cm784wgb40007yqpdqn247ykg', delay: 12951512 }
}
}
{
"type": "now",
"inter": null,
"tags": [],
"shortLink": false,
"date": "2025-02-17T01:00:00",
"posts": [
{
"integration": {
"name": "vampyrespook",
"id": "cm6ck67h800014qdnzf5wwx2e",
"internalId": "8928605750521776",
"disabled": false,
"picture": "https://postiz.vampyrespook.com/uploads/2025/01/25/16a1cbaa4ef27b9bf64d5aa9e2fe84e3.jpeg",
"identifier": "threads",
"inBetweenSteps": false,
"refreshNeeded": false,
"isCustomFields": false,
"display": "",
"type": "social",
"time": [
{
"time": 920
},
{
"time": 1210
},
{
"time": 1500
}
],
"changeProfilePicture": false,
"changeNickName": false,
"customer": null,
"additionalSettings": "[]"
},
"value": [
{
"id": "cm784wgb40007yqpdqn247ykg",
"content": "Testing out something",
"image": [
{
"id": "27a3e6a1-5568-485d-a84e-49ac468554f9",
"name": "3e23e472-b7a6-4c8c-9387-78a5a5b6aabe.png",
"path": "https://postiz.vampyrespook.com/uploads/2025/01/25/48645f78fced3edcbd5f26ec7396cb1d.png",
"organizationId": "45307e13-3191-4070-a97b-185cdc98aa84",
"createdAt": "2025-01-25T19:55:11.548Z",
"updatedAt": "2025-01-25T19:55:11.548Z",
"deletedAt": null,
"url": "https://postiz.vampyrespook.com/uploads/2025/01/25/48645f78fced3edcbd5f26ec7396cb1d.png",
"type": "image"
}
]
}
],
"valid": true,
"group": "a4d26141-8b97-4d89-9e51-5a9d5f4ab541",
"settings": {},
"maximumCharacters": 500
}
]
}
event to dispatch: {
pattern: 'post',
data: {
id: 'cm784wgb40007yqpdqn247ykg',
options: { delay: 0 },
payload: { id: 'cm784wgb40007yqpdqn247ykg', delay: 0 }
}
}
processing { id: 'cm784wgb40007yqpdqn247ykg', delay: 0 }
{"error":{"message":"An unknown error occurred","type":"OAuthException","code":1,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"A6tNRknfyQZEOsQMCsJH3Gg"}}
{"error":{"message":"An unknown error occurred","type":"OAuthException","code":1,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"Akle-FVr81RgTlprPG0E2Tc"}}
{"error":{"message":"An unknown error occurred","type":"OAuthException","code":1,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"AlN6tco7SBThKoMQ-opswYE"}}
Email sender information not found in environment variables
[Error] posting on threads {"error":{"message":"An unknown error occurred","type":"OAuthException","code":1,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating","fbtrace_id":"AlN6tco7SBThKoMQ-opswYE"}} undefined BadBody {
identifier: '',
json: '{"error":{"message":"An unknown error occurred","type":"OAuthException","code":1,"error_subcode":2207005,"is_transient":false,"error_user_title":"Unsupported format","error_user_msg":"The image format unknown is not supported. Please refer to our dev doc for more media specification requirements: https:\/\/developers.facebook.com\/docs\/instagram-platform\/instagram-graph-api\/reference\/ig-user\/media#creating","fbtrace_id":"AlN6tco7SBThKoMQ-opswYE"}}',
body: undefined
}
In each case I can go to the actual site and post the content, so the error messages make no sense to me. I am not sure what I am missing.
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