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TicketStore.js
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const {Collection} = require("discord.js");
class TicketStore extends Collection {
constructor(bot, db) {
super();
this.db = db;
this.bot = bot;
};
async init() {
this.bot.on("channelDelete", async (channel) => {
var ticket = await this.getByChannel(channel.guild.id, channel.id);
if(!ticket) return;
this.delete(ticket.server_id, ticket.hid);
})
}
async create(server, data = {}) {
return new Promise(async (res, rej) => {
var cfg = await this.bot.stores.ticketConfigs.get(server);
if(!cfg) return rej("No config registered; please run `ha!ticket config setup` first");
var hid = this.bot.utils.genCode(this.bot.chars);
var time = new Date().toISOString();
try {
var channel = await this.bot.createChannel(server, `ticket-${hid}`, 0, "", {
topic: `Ticket ${hid}`,
parentID: cfg.category_id
})
channel.editPermission(data.opener.id, 1024, 0, "member");
} catch(e) {
console.log(e);
return res({e: "Couldn't create and/or channel; please make sure I have permission and there are channel slots left"});
}
try {
var message = await this.bot.createMessage(channel.id, {
content: `Thank you for opening a ticket, ${data.opener.mention}! You can chat with support staff here.`,
embed: {
title: "Ticket opened!",
fields: [
{name: "Ticket Opener", value: data.opener.mention},
{name: "Ticket Users", value: data.opener.mention}
],
color: 2074412,
footer: {
text: "Ticket ID: "+hid
},
timestamp: time
}
})
await this.db.query(`INSERT INTO tickets (
hid,
server_id,
channel_id,
first_message,
opener,
users,
timestamp
) VALUES ($1,$2,$3,$4,$5,$6,$7)`,
[hid, server, channel.id, message.id,
data.opener.id, data.users || [], time]);
} catch(e) {
console.log(e);
return rej(e.message);
}
res(await this.get(server, hid));
})
}
async index(server, hid, data = {}) {
return new Promise(async (res, rej) => {
try {
await this.db.query(`INSERT INTO tickets (
hid,
server_id,
channel_id,
first_message,
opener,
users,
timestamp
) VALUES ($1,$2,$3,$4,$5,$6,$7)`,
[hid, server, data.channel_id, data.first_message,
data.opener, data.users || [], data.timestamp || new Date().toISOString()]);
} catch(e) {
console.log(e);
return rej(e.message);
}
res();
})
}
async get(server, hid, forceUpdate = false) {
return new Promise(async (res, rej) => {
if(!forceUpdate) {
var ticket = super.get(`${server}-${hid}`);
if(ticket) return res(ticket);
}
try {
var data = await this.db.query(`SELECT * FROM tickets WHERE server_id = $1 AND hid = $2`,[server, hid]);
} catch(e) {
console.log(e);
return rej(e.message);
}
if(data.rows && data.rows[0]) {
var users = [];
var opener;
try {
for(var id of data.rows[0].users) {
var user = await this.bot.utils.fetchUser(this.bot, id);
users.push(user);
}
opener = await this.bot.utils.fetchUser(this.bot, data.rows[0].opener)
} catch(e) {
console.log(e);
}
data.rows[0].user_ids = data.rows[0].users;
data.rows[0].users = users;
data.rows[0].opener_id = data.rows[0].opener;
data.rows[0].opener = opener;
this.set(`${server}-${hid}`, data.rows[0])
res(data.rows[0])
} else res(undefined);
})
}
async getByChannel(server, channel) {
return new Promise(async (res, rej) => {
try {
var data = await this.db.query(`SELECT * FROM tickets WHERE server_id = $1 AND channel_id = $2`,[server, channel]);
} catch(e) {
console.log(e);
return rej(e.message);
}
if(data.rows && data.rows[0]) {
var users = [];
var opener;
try {
for(var id of data.rows[0].users) {
var user = await this.bot.utils.fetchUser(this.bot, id);
users.push(user);
}
opener = await this.bot.utils.fetchUser(this.bot, data.rows[0].opener)
} catch(e) {
console.log(e);
}
data.rows[0].user_ids = data.rows[0].users;
data.rows[0].users = users;
data.rows[0].opener_id = data.rows[0].opener;
data.rows[0].opener = opener;
res(data.rows[0])
} else res(undefined);
})
}
async getAll(server) {
return new Promise(async (res, rej) => {
try {
var data = await this.db.query(`SELECT * FROM tickets WHERE server_id = $1`,[server]);
} catch(e) {
console.log(e);
return rej(e.message);
}
if(data.rows && data.rows[0]) {
for(var i = 0; i < data.rows.length; i++) {
var users = [];
var opener;
try {
for(var id of data.rows[i].users) {
var user = await this.bot.utils.fetchUser(this.bot, id);
users.push(user);
}
opener = await this.bot.utils.fetchUser(this.bot, data.rows[i].opener)
} catch(e) {
console.log(e);
continue;
}
data.rows[i].user_ids = data.rows[i].users;
data.rows[i].users = users;
data.rows[i].opener_id = data.rows[i].opener;
data.rows[i].opener = opener;
}
res(data.rows)
} else res(undefined);
})
}
async getByUser(server, user) {
return new Promise(async (res, rej) => {
try {
var data = await this.db.query(`SELECT * FROM tickets WHERE server_id = $1 AND opener = $2`,[server, user]);
} catch(e) {
console.log(e);
return rej(e.message);
}
if(data.rows && data.rows[0]) {
for(var i = 0; i < data.rows.length; i++) {
var users = [];
var opener;
try {
for(var id of data.rows[i].users) {
var user = await this.bot.utils.fetchUser(this.bot, id);
users.push(user);
}
opener = await this.bot.utils.fetchUser(this.bot, data.rows[i].opener)
} catch(e) {
console.log(e);
continue;
}
data.rows[i].user_ids = data.rows[i].users;
data.rows[i].users = users;
data.rows[i].opener_id = data.rows[i].opener;
data.rows[i].opener = opener;
}
res(data.rows)
} else res(undefined);
})
}
//a surprise tool that'll help us later
// async search(server, query = {}) {
// return new Promise(async (res, rej) => {
// var tickets;
// try {
// if(query.opener_id) tickets = await this.getByUser(server, query.sender_id);
// else tickets = await this.getAll(server);
// } catch(e) {
// return rej(e)
// }
// if(query.description) tickets.filter(t => t.description.toLowerCase().includes(query.description));
// if(tickets[0]) res(tickets);
// else res(undefined);
// })
// }
async update(server, hid, data = {}) {
return new Promise(async (res, rej) => {
try {
await this.db.query(`UPDATE tickets SET ${Object.keys(data).map((k, i) => k+"=$"+(i+3)).join(",")} WHERE server_id = $1 AND hid = $2`,[server, hid, ...Object.values(data)]);
var ticket = await this.get(server, hid, true);
await this.bot.editMessage(ticket.channel_id, ticket.first_message, {
embed: {
title: "Ticket opened!",
fields: [
{name: "Ticket Opener", value: `<@${ticket.opener_id}>`},
{name: "Ticket Users", value: [ticket.opener_id].concat(ticket.user_ids).map(u => `<@${u}>`).join('\n')}
],
color: 2074412,
footer: {
text: "Ticket ID: "+ticket.hid
},
timestamp: ticket.timestamp
}
})
} catch(e) {
console.log(e);
return rej(e.message || e);
}
res(ticket);
})
}
async delete(server, hid) {
return new Promise(async (res, rej) => {
try {
await this.db.query(`DELETE FROM tickets WHERE server_id = $1 AND hid = $2`, [server, hid]);
} catch(e) {
console.log(e);
return rej(e.message);
}
super.delete(`${server}-${hid}`);
res();
})
}
async deleteAll(server) {
return new Promise(async (res, rej) => {
try {
var tickets = await this.getAll(server);
await this.db.query(`DELETE FROM tickets WHERE server_id = $1`, [server]);
for(var ticket of tickets) super.delete(`${server}-${ticket.hid}`);
} catch(e) {
console.log(e);
return rej(e.message || e);
}
res();
})
}
}
module.exports = (bot, db) => new TicketStore(bot, db);