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Error when I load a .mp4 file #258

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Redge4u opened this issue Nov 7, 2021 · 1 comment

Redge4u commented Nov 7, 2021

Hello ,
What does that mind :
Failed to process file 'C0013_6056.mp4'. AtomicParsley failed with exit code 2

thanks

Collaborator

dagronf commented Apr 26, 2022

Having a quick wander through the AtomicParsley code, it appears that error 2 is either

AtomicParsley error: Quicktime movie files are not supported, or
AtomicParsley error: unsupported MPEG-4 file brand found

Looks like an unsupported video format. You might be able to use something like Handbrake to convert the file to another format and try again?

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