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Always "invalid loginID or password" #1020

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vrobert78 opened this issue Nov 19, 2023 · 5 comments
Open

Always "invalid loginID or password" #1020

vrobert78 opened this issue Nov 19, 2023 · 5 comments

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@vrobert78
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Hi,

I'm trying for the first time your package.
I'm based in France, so I set the locale to fr_FR.
I'm trying to connect with my "My Renault" credentials, which are corrects (I just checked to reconnect with the official app), but I always receive a "Login failed: (403042, 'invalid loginID or password')."

Does it work correctly for others? or is it just me?

Best,
Vincent

@vrobert78 vrobert78 changed the title Systematic "invalid loginID or password" Always "invalid loginID or password" Nov 20, 2023
@epenet
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epenet commented Nov 20, 2023

It is still working for me...

Please note that there are multiple Renault credentials.
In particular, I know that website credentials DO NOT work in the phone app, even if they both use "MyRenault" as a title.

@danjo314
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danjo314 commented Nov 27, 2023

I have also the issue with the "invalid LoginId or password" error. And I am definitly using the correct credentials as I did login with these credentials in the past and did not change them.

I am from Germany. I also checked the Gigya Key but there seems to be no change.

@vrobert78
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I just double-checked, I'm 100% sure of my credentials, they're working both on the app https://play.google.com/store/apps/details?id=com.renault.myrenault.one.fr and the website https://myr.renault.fr/.

@epenet
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epenet commented Nov 29, 2023

For my part, it is still all working correctly.
I have just tried again from scratch, deleted "~/.credentials/renault-api.json" and ran "renault-api status".
I got the results just fine...

I really have no idea why it is not working for your account!

@matclab
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matclab commented Jan 4, 2024

Adding my experience.
The CLI works well, but when using the API with:

    async with aiohttp.ClientSession() as websession:
        client = RenaultClient(websession=websession, locale="fr_FR")
        email = os.environ.get("RENAULT_EMAIL")
        password = os.environ.get("RENAULT_PASS")
        if not email or not password:
            logger.error("empty RENAULT_EMAIL or RENAULT_PASS variable")
            sys.exit(1)
        await client.session.login("email", "password")

I always get renault_api.gigya.exceptions.InvalidCredentialsException: (403042, 'invalid loginID or password')

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4 participants