diff --git a/docs/continuous-delivery/gitops/troubleshooting.md b/docs/continuous-delivery/gitops/troubleshooting.md
index 4f40fdf336..c9d19299ee 100644
--- a/docs/continuous-delivery/gitops/troubleshooting.md
+++ b/docs/continuous-delivery/gitops/troubleshooting.md
@@ -136,9 +136,11 @@ This error occurs when an agent is unable to connect to a repo:
 
 - To manage rate limiting in GitHub, see [Enabling rate limits for Git](https://docs.github.com/en/enterprise-server@3.10/admin/configuration/configuring-user-applications-for-your-enterprise/configuring-rate-limits#enabling-rate-limits-for-git).
 
-### Issue: GitOps agent pod stuck in CrashLoopBackoff
+## Error: GitOps agent pod stuck in CrashLoopBackoff
 
-The GitOps agent goes into a CrashLoopBackoff state due to an authentication failure with the GitOps service. This issue occurred as the token in the agent’s YAML did not match the public key in the GitOps service database.
+### Issue: This is an unauthorized agent. Sleeping for 15 minutes and then shutting down, please check your settings on HarnessUI
+
+This issue occurred as the token in the agent’s YAML did not match the public key in the GitOps service database. The GitOps agent goes into a CrashLoopBackoff state due to an authentication failure with the GitOps service. 
 
 This problem typically surfaces after re-enabling authentication if the agent previously operated in unauthenticated mode.