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MOV file support #131

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skycorrigan opened this issue Dec 30, 2024 · 5 comments
Open

MOV file support #131

skycorrigan opened this issue Dec 30, 2024 · 5 comments

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@skycorrigan
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skycorrigan commented Dec 30, 2024

Hello @mawise. I just saw that you added support for MOV video file. Thank you. Unfortunately it doesn't look like it's working (for me at least) as I still get the "we're sorry, but something went wrong" error message attempting an upload.

I've done a git pull to update and restarted the container for few times but I still get the error on my mobile device (first screenshot). On desktop I'm not given the option to upload a MOV file as it's no supported (second screenshot). Any advice?

IMG_2338
Haven - Supported Upload Types

@mawise
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mawise commented Dec 30, 2024

Could you tell me a little bit more about how you have Haven deployed? It definitely sounds like you aren't getting the latest version.

@skycorrigan
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skycorrigan commented Dec 30, 2024

Sure can. So apparently I didn't get the latest version even though I did a git pull (the pull showed the changes and deletions though so idk what happened.

I just spun up a fresh debian vm with docker installed on a proxmox host (similar setup as when I previously posted). Cloned the Haven repository and edited the docker-compose.yml with my email and password. I can now attempt the upload of a MOV file. Yay! Problem is it looks like there's a quality setting that needs a tweak as I get an error (see attached screenshot). The test file used is 5.91MB in size and recorded in 720P. NOTE: No link to adjust width and/or quality appears when I get the upload error.
Haven - Error Upon MOV Upload - Desktop

@mawise
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mawise commented Dec 31, 2024

That error tells me that Haven didn't match the file extension as a video and tried to treat it as an image. It's possible the phone is uploading the video with an .hevc extension, so I'm adding support for that. Let's see if it works!

@skycorrigan
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Maybe it's just not my day as I'm still having the same error in red that I previously posted. For note, I did a force reset to fully make sure that my local repository was up-to-date with the latest changes (git reset --hard origin/master).

I'll try again tomorrow. Maybe better luck then. Thank you for the help thus far.

@mawise
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mawise commented Dec 31, 2024

#133 Will improve the error message to give us the name of the file so we can ensure Haven sees it as an .mov or .hevc. If that doesn't shed any light on the problem I'll try to find a friend with an iphone so I can test directly.

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