At Monarch Journal, our users are at the heart of everything we do. We're committed to providing you with exceptional support and ensuring your experience with our platform is seamless. If you have questions, encounter issues, or simply want to share feedback, we're here to help. Support Channels:
Navigate to the 'Help' section within the Monarch Journal app for FAQs and troubleshooting guides. Email Support: For more detailed inquiries or issues, reach out to our dedicated support team at support@monarchjournal.com.
Your feedback drives our growth and innovation. If you have suggestions or ideas to enhance Monarch Journal, please share them with us at feedback@monarchjournal.com.
Encountered a bug or technical glitch? Report it to us at techsupport@monarchjournal.com with a detailed description of the issue, the device you're using, and any relevant screenshots. Our technical team will investigate and address it promptly.
Response Time: We aim to respond to all inquiries within 24-48 hours. However, during peak times or for more complex issues, please allow up to 72 hours for a comprehensive response.
Technical Support: techsupport@monarchjournal.com Billing and Subscriptions: billing@monarchjournal.com General Inquiries: info@monarchjournal.com