From 43196d106e63626f0da9a13f0341a62615896e9d Mon Sep 17 00:00:00 2001 From: Angel Lee Date: Thu, 5 Oct 2023 11:26:39 -0400 Subject: [PATCH] added flightlog for 20230926 --- flight-logs/2023-09-26-cocreate.md | 19 +++++++++++++++++++ 1 file changed, 19 insertions(+) create mode 100644 flight-logs/2023-09-26-cocreate.md diff --git a/flight-logs/2023-09-26-cocreate.md b/flight-logs/2023-09-26-cocreate.md new file mode 100644 index 0000000..35e564c --- /dev/null +++ b/flight-logs/2023-09-26-cocreate.md @@ -0,0 +1,19 @@ +--- +title: Log - Sprint 2 🛫 +description: Flight Log of Co-Creation Activities +slug: flight-log-2 +tags: [log, sprint ] +--- +## Work in Progress +- Client shared sample data to the team and asked if we could estimate which % of IT helpdesk requests can be handled by our proposed solution. +- We plan to develop the end-to-end pipeline using a sample of datasets. + - apply watsonx models to extract keywords from IT helpdesk requests. + - apply watsonx models to extract keywords from knowledgebase resources. + - apply watsonx models to generate questions that the knowledgebase could answer for. + - apply similarity analysis between each IT helpdesk requests keywords to the complete corpus of knowledge-base keywords and calculated the cosine similarity score between each incident and all knowledgebase keywords + +## Currently Tracking +- The team is working on pushing solution documentation to GitHub. + +## Next Steps +- The team will continue to work through the use cases and scale afterwards