From 28efad771491218ce2db2789a5316f03b7046174 Mon Sep 17 00:00:00 2001 From: Davy <85890680+davymalone@users.noreply.github.com> Date: Wed, 2 Oct 2024 11:37:02 +0100 Subject: [PATCH] Add conversation reponse time and handling time metrics to Unstable (#173) --- descriptions/0/api.intercom.io.yaml | 2202 ++++++++++++++------------- 1 file changed, 1136 insertions(+), 1066 deletions(-) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 3f0ce4e..c7a1551 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -37,7 +37,7 @@ paths: Successful response: value: type: admin - id: '991268045' + id: '991266830' email: admin1@email.com name: Ciaran1 Lee email_verified: true @@ -45,7 +45,7 @@ paths: type: app id_code: this_is_an_id1_that_should_be_at_least_40 name: MyApp 1 - created_at: 1720176891 + created_at: 1727856792 secure: false identity_verification: false timezone: America/Los_Angeles @@ -83,7 +83,7 @@ paths: Successful response: value: type: admin - id: '991268046' + id: '991266831' name: Ciaran2 Lee email: admin2@email.com away_mode_enabled: true @@ -100,7 +100,7 @@ paths: Admin not found: value: type: error.list - request_id: 13dda176-c96a-4600-ab97-8ab840d4a314 + request_id: cc85f377-00d3-4294-ae76-fd7b5a580e37 errors: - code: admin_not_found message: Admin for admin_id not found @@ -114,7 +114,7 @@ paths: Unauthorized: value: type: error.list - request_id: d69a075b-0c6d-4e9f-a0a0-b816938cf755 + request_id: f82a1d2b-fec2-4546-8768-2cc339a119ab errors: - code: unauthorized message: Access Token Invalid @@ -201,10 +201,23 @@ paths: per_page: 20 total_pages: 1 activity_logs: - - id: cb70a69c-277f-4232-97d1-0f802cfba6b6 + - id: 51388355-4556-4f75-98f2-2f713d781377 performed_by: type: admin - id: '991268050' + id: '991266835' + email: admin5@email.com + ip: 127.0.0.1 + metadata: + before: before + after: after + created_at: 1727856800 + activity_type: app_name_change + activity_description: Ciaran5 Lee changed your app name from + before to after. + - id: 5eba91c1-5cf7-476f-ae35-7f34a0ea8e3e + performed_by: + type: admin + id: '991266835' email: admin5@email.com ip: 127.0.0.1 metadata: @@ -213,24 +226,11 @@ paths: title: Initial message title before: Initial message title after: Eventual message title - created_at: 1720176898 + created_at: 1727856800 activity_type: message_state_change activity_description: Ciaran5 Lee changed your Initial message title message from Initial message title to Eventual message title. - - id: e4f36f00-b6b8-41d8-b31f-c99ed07d35dc - performed_by: - type: admin - id: '991268050' - email: admin5@email.com - ip: 127.0.0.1 - metadata: - before: before - after: after - created_at: 1720176898 - activity_type: app_name_change - activity_description: Ciaran5 Lee changed your app name from - before to after. schema: "$ref": "#/components/schemas/activity_log_list" '401': @@ -241,7 +241,7 @@ paths: Unauthorized: value: type: error.list - request_id: a82b3a5b-bdf2-4ef0-bdb0-3272e3f5c6ef + request_id: b1508a10-0195-43d7-aeb2-4eaa1b72132d errors: - code: unauthorized message: Access Token Invalid @@ -271,7 +271,7 @@ paths: admins: - type: admin email: admin7@email.com - id: '991268052' + id: '991266837' name: Ciaran7 Lee away_mode_enabled: false away_mode_reassign: false @@ -287,7 +287,7 @@ paths: Unauthorized: value: type: error.list - request_id: 436a79b6-cb59-4e59-957d-3ccb74b43f0b + request_id: 8f6afb01-98ec-4ccd-8a7d-6069a78ec697 errors: - code: unauthorized message: Access Token Invalid @@ -321,7 +321,7 @@ paths: Admin found: value: type: admin - id: '991268054' + id: '991266839' name: Ciaran9 Lee email: admin9@email.com away_mode_enabled: false @@ -338,7 +338,7 @@ paths: Admin not found: value: type: error.list - request_id: 49844907-04e2-46dd-89df-12373b6f9ef0 + request_id: 2d72b5aa-926f-45e9-9f0c-ed05a6a9296a errors: - code: admin_not_found message: Admin not found @@ -352,7 +352,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8b58b7b3-79d2-42e3-96e5-6839a4c824c4 + request_id: 7170420b-64c8-4ce6-905c-10deba56cce3 errors: - code: unauthorized message: Access Token Invalid @@ -379,30 +379,30 @@ paths: successful: value: data: - - id: 49 + - id: 17 type: content_import_source - last_synced_at: 1720176902 + last_synced_at: 1727856804 status: active url: https://support.example.com/us/1 sync_behavior: automatic - created_at: 1720176902 - updated_at: 1720176902 - - id: 50 + created_at: 1727856804 + updated_at: 1727856804 + - id: 18 type: content_import_source - last_synced_at: 1720176902 + last_synced_at: 1727856804 status: active url: https://support.example.com/us/2 sync_behavior: automatic - created_at: 1720176902 - updated_at: 1720176902 - - id: 51 + created_at: 1727856804 + updated_at: 1727856804 + - id: 19 type: content_import_source - last_synced_at: 1720176902 + last_synced_at: 1727856804 status: active url: https://support.example.com/us/3 sync_behavior: automatic - created_at: 1720176902 - updated_at: 1720176902 + created_at: 1727856804 + updated_at: 1727856804 pages: type: pages page: 1 @@ -420,7 +420,7 @@ paths: Unauthorized: value: type: error.list - request_id: c9d3a646-8e1e-4b6c-85cd-0d476db3c8f6 + request_id: 1de1fb14-56dd-43da-9e33-ca6a288cd1e8 errors: - code: unauthorized message: Access Token Invalid @@ -446,14 +446,14 @@ paths: examples: successful: value: - id: 52 + id: 20 type: content_import_source - last_synced_at: 1720176903 + last_synced_at: 1727856806 status: active url: https://www.example.com sync_behavior: api - created_at: 1720176903 - updated_at: 1720176903 + created_at: 1727856806 + updated_at: 1727856806 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -464,7 +464,7 @@ paths: Unauthorized: value: type: error.list - request_id: be5c91c6-53f2-491c-a303-45114a85966d + request_id: d190a53b-d380-44e8-945d-65b6f3518cf5 errors: - code: unauthorized message: Access Token Invalid @@ -514,7 +514,7 @@ paths: Unauthorized: value: type: error.list - request_id: aaca8fd5-763a-4f49-bbbc-87137408a428 + request_id: 285a794e-efb4-4d71-9eae-5f274c67b711 errors: - code: unauthorized message: Access Token Invalid @@ -538,14 +538,14 @@ paths: examples: successful: value: - id: 54 + id: 22 type: content_import_source - last_synced_at: 1720176906 + last_synced_at: 1727856808 status: active url: https://support.example.com/us/5 sync_behavior: api - created_at: 1720176906 - updated_at: 1720176906 + created_at: 1727856808 + updated_at: 1727856808 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -556,7 +556,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9b0a21fd-1f6f-4253-b130-4e260f589156 + request_id: c279123e-3692-4d46-976e-901932435a66 errors: - code: unauthorized message: Access Token Invalid @@ -581,14 +581,14 @@ paths: examples: successful: value: - id: 55 + id: 23 type: content_import_source - last_synced_at: 1720176907 + last_synced_at: 1727856809 status: active url: https://www.example.com sync_behavior: api - created_at: 1720176907 - updated_at: 1720176907 + created_at: 1727856809 + updated_at: 1727856810 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -599,7 +599,7 @@ paths: Unauthorized: value: type: error.list - request_id: e9b9cd5e-503f-4b13-990b-38e96ac43b2c + request_id: 858a0910-c9b2-4302-8537-130b68bd020d errors: - code: unauthorized message: Access Token Invalid @@ -637,7 +637,7 @@ paths: successful: value: data: - - id: '27' + - id: '11' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -646,12 +646,12 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 58 + source_id: 26 external_id: '3' - created_at: 1720176908 - updated_at: 1720176908 - last_ingested_at: 1720176908 - - id: '26' + created_at: 1727856811 + updated_at: 1727856811 + last_ingested_at: 1727856811 + - id: '10' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -660,12 +660,12 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 57 + source_id: 25 external_id: '2' - created_at: 1720176908 - updated_at: 1720176908 - last_ingested_at: 1720176908 - - id: '25' + created_at: 1727856811 + updated_at: 1727856811 + last_ingested_at: 1727856811 + - id: '9' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -674,11 +674,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 56 + source_id: 24 external_id: '1' - created_at: 1720176908 - updated_at: 1720176908 - last_ingested_at: 1720176908 + created_at: 1727856811 + updated_at: 1727856811 + last_ingested_at: 1727856811 pages: type: pages page: 1 @@ -696,7 +696,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2b852ad7-1461-44e5-a998-b50c9f649fd4 + request_id: db45aca5-7713-46a3-941e-75901ca936bf errors: - code: unauthorized message: Access Token Invalid @@ -723,7 +723,7 @@ paths: examples: successful: value: - id: '29' + id: '13' type: external_page title: Test html: "

Test

" @@ -732,11 +732,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 60 + source_id: 28 external_id: abc1234 - created_at: 1720176910 - updated_at: 1720176910 - last_ingested_at: 1720176910 + created_at: 1727856814 + updated_at: 1727856814 + last_ingested_at: 1727856814 schema: "$ref": "#/components/schemas/external_page" '401': @@ -747,7 +747,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5e7b6ff7-8c78-4b92-9db2-7f4592c93282 + request_id: 387b0e3f-0105-41f3-afed-bc906ee12a5c errors: - code: unauthorized message: Access Token Invalid @@ -765,7 +765,7 @@ paths: external_id: abc1234 html: "

Test

" locale: en - source_id: 60 + source_id: 28 title: Test url: https://www.example.com "/ai/external_pages/{id}": @@ -796,20 +796,20 @@ paths: examples: successful: value: - id: '30' + id: '14' type: external_page title: My External Content - html: "

Hello world

This is external content

" + html: '' url: https://support.example.com/us/5 ai_agent_availability: true ai_copilot_availability: true fin_availability: true locale: en - source_id: 61 + source_id: 29 external_id: '4' - created_at: 1720176912 - updated_at: 1720176912 - last_ingested_at: 1720176912 + created_at: 1727856815 + updated_at: 1727856815 + last_ingested_at: 1727856815 schema: "$ref": "#/components/schemas/external_page" '401': @@ -820,7 +820,7 @@ paths: Unauthorized: value: type: error.list - request_id: e10c6142-56b3-49fc-a416-9e8160de091d + request_id: be39c0f6-55e8-44ff-8327-b70bc9e55aec errors: - code: unauthorized message: Access Token Invalid @@ -845,7 +845,7 @@ paths: examples: successful: value: - id: '31' + id: '15' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -854,11 +854,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 62 + source_id: 30 external_id: '5' - created_at: 1720176913 - updated_at: 1720176913 - last_ingested_at: 1720176913 + created_at: 1727856817 + updated_at: 1727856817 + last_ingested_at: 1727856817 schema: "$ref": "#/components/schemas/external_page" '401': @@ -869,7 +869,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2928e8d8-2143-4a3b-9487-1edb08f02577 + request_id: e10b7ffb-2964-4b3c-bc0b-b172a1b92ead errors: - code: unauthorized message: Access Token Invalid @@ -895,7 +895,7 @@ paths: examples: successful: value: - id: '32' + id: '16' type: external_page title: Test html: "

Test

" @@ -904,11 +904,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 63 + source_id: 31 external_id: '5678' - created_at: 1720176914 - updated_at: 1720176914 - last_ingested_at: 1720176914 + created_at: 1727856818 + updated_at: 1727856818 + last_ingested_at: 1727856818 schema: "$ref": "#/components/schemas/external_page" '401': @@ -919,7 +919,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7eef2bc6-16db-4901-8d55-046450b1e9a7 + request_id: c71ccf6b-6333-4d5c-bf47-7604266d0eea errors: - code: unauthorized message: Access Token Invalid @@ -937,7 +937,7 @@ paths: external_id: '5678' html: "

Test

" locale: en - source_id: 63 + source_id: 31 title: Test url: https://www.example.com "/articles": @@ -972,20 +972,20 @@ paths: total_pages: 1 total_count: 1 data: - - id: '58' + - id: '20' type: article workspace_id: this_is_an_id64_that_should_be_at_least_4 - parent_id: 214 + parent_id: 72 parent_type: collection parent_ids: [] title: This is the article title description: '' body: '' - author_id: 991268078 + author_id: 991266863 state: published - created_at: 1720176915 - updated_at: 1720176915 - url: http://help-center.test/myapp-64/en/articles/58-this-is-the-article-title + created_at: 1727856820 + updated_at: 1727856820 + url: http://help-center.test/myapp-64/en/articles/20-this-is-the-article-title schema: "$ref": "#/components/schemas/article_list" '401': @@ -996,7 +996,7 @@ paths: Unauthorized: value: type: error.list - request_id: 48313a13-f227-45cb-a6c3-f5249db8b464 + request_id: e550e46b-1974-4312-9983-25378549254c errors: - code: unauthorized message: Access Token Invalid @@ -1021,10 +1021,10 @@ paths: examples: article created: value: - id: '61' + id: '23' type: article workspace_id: this_is_an_id68_that_should_be_at_least_4 - parent_id: 216 + parent_id: 74 parent_type: collection parent_ids: [] statistics: @@ -1038,11 +1038,11 @@ paths: title: Thanks for everything description: Description of the Article body:

Body of the Article

- author_id: 991268083 + author_id: 991266868 state: published - created_at: 1720176918 - updated_at: 1720176918 - url: http://help-center.test/myapp-68/en/articles/61-thanks-for-everything + created_at: 1727856823 + updated_at: 1727856823 + url: http://help-center.test/myapp-68/en/articles/23-thanks-for-everything schema: "$ref": "#/components/schemas/article" '400': @@ -1053,7 +1053,7 @@ paths: Bad Request: value: type: error.list - request_id: 7352c532-0e86-4877-9a69-ff8ac8adb019 + request_id: 4516b3bb-3057-4dfd-9d50-072ec16c007f errors: - code: parameter_not_found message: author_id must be in the main body or default locale @@ -1068,7 +1068,7 @@ paths: Unauthorized: value: type: error.list - request_id: 17d56c78-34ca-4825-bf3e-ff7076cc1c22 + request_id: abf685e8-18c0-4ae9-aa24-ed5b070d6249 errors: - code: unauthorized message: Access Token Invalid @@ -1086,16 +1086,16 @@ paths: title: Thanks for everything description: Description of the Article body: Body of the Article - author_id: 991268083 + author_id: 991266868 state: published - parent_id: 216 + parent_id: 74 parent_type: collection translated_content: fr: title: Merci pour tout description: Description de l'article body: Corps de l'article - author_id: 991268083 + author_id: 991266868 state: published bad_request: summary: Bad Request @@ -1132,10 +1132,10 @@ paths: examples: Article found: value: - id: '64' + id: '26' type: article workspace_id: this_is_an_id74_that_should_be_at_least_4 - parent_id: 219 + parent_id: 77 parent_type: collection parent_ids: [] statistics: @@ -1149,11 +1149,11 @@ paths: title: This is the article title description: '' body: '' - author_id: 991268088 + author_id: 991266873 state: published - created_at: 1720176920 - updated_at: 1720176920 - url: http://help-center.test/myapp-74/en/articles/64-this-is-the-article-title + created_at: 1727856826 + updated_at: 1727856826 + url: http://help-center.test/myapp-74/en/articles/26-this-is-the-article-title schema: "$ref": "#/components/schemas/article" '404': @@ -1164,7 +1164,7 @@ paths: Article not found: value: type: error.list - request_id: d9d58251-d2bd-46c4-ac93-5270641fdec4 + request_id: 94144152-d550-4319-8e87-6ec6d48a9395 errors: - code: not_found message: Resource Not Found @@ -1178,7 +1178,7 @@ paths: Unauthorized: value: type: error.list - request_id: 74479389-7935-44af-ae42-5c6973b3494a + request_id: 5c8cb9f3-8e0b-4070-a980-01ef9e3e3ee9 errors: - code: unauthorized message: Access Token Invalid @@ -1211,10 +1211,10 @@ paths: examples: successful: value: - id: '67' + id: '29' type: article workspace_id: this_is_an_id80_that_should_be_at_least_4 - parent_id: 222 + parent_id: 80 parent_type: collection parent_ids: [] statistics: @@ -1228,11 +1228,11 @@ paths: title: Christmas is here! description: '' body:

New gifts in store for the jolly season

- author_id: 991268094 + author_id: 991266879 state: published - created_at: 1720176923 - updated_at: 1720176923 - url: http://help-center.test/myapp-80/en/articles/67-christmas-is-here + created_at: 1727856829 + updated_at: 1727856830 + url: http://help-center.test/myapp-80/en/articles/29-christmas-is-here schema: "$ref": "#/components/schemas/article" '404': @@ -1243,7 +1243,7 @@ paths: Article Not Found: value: type: error.list - request_id: bb928b34-c28d-4340-b4fb-49679348db00 + request_id: 869da353-32dd-415d-94d2-092a0b57273e errors: - code: not_found message: Resource Not Found @@ -1257,7 +1257,7 @@ paths: Unauthorized: value: type: error.list - request_id: ede648a8-d710-4005-a570-18cf2ca032a9 + request_id: ca9b4122-c978-4d54-a06d-9514267890fc errors: - code: unauthorized message: Access Token Invalid @@ -1305,7 +1305,7 @@ paths: examples: successful: value: - id: '70' + id: '32' object: article deleted: true schema: @@ -1318,7 +1318,7 @@ paths: Article Not Found: value: type: error.list - request_id: 4c08f246-3c5b-44f0-9bd9-1ce7f1f6e8e3 + request_id: a9b48eb2-39d4-4bc3-8603-e6e353cdc0c9 errors: - code: not_found message: Resource Not Found @@ -1332,7 +1332,7 @@ paths: Unauthorized: value: type: error.list - request_id: d7559250-298f-4ad2-9d1e-0a701a3f4c5e + request_id: '096d5175-52c8-4ebe-a766-f0033e39cc5e' errors: - code: unauthorized message: Access Token Invalid @@ -1392,7 +1392,7 @@ paths: total_count: 1 data: articles: - - id: '74' + - id: '36' type: article workspace_id: this_is_an_id92_that_should_be_at_least_4 parent_id: @@ -1401,10 +1401,10 @@ paths: title: Title 1 description: '' body: '' - author_id: 991268107 + author_id: 991266892 state: draft - created_at: 1720176928 - updated_at: 1720176928 + created_at: 1727856837 + updated_at: 1727856837 url: highlights: [] pages: @@ -1422,7 +1422,7 @@ paths: Unauthorized: value: type: error.list - request_id: 47cca5e6-66c7-4d6c-8c02-2997e9202ef8 + request_id: 84a092d5-9c1c-4017-abdc-afb03b128af5 errors: - code: unauthorized message: Access Token Invalid @@ -1453,27 +1453,27 @@ paths: value: type: list data: - - id: '230' + - id: '88' workspace_id: this_is_an_id96_that_should_be_at_least_4 name: English collection title url: http://help-center.test/myapp-96/collection-17 order: 17 - created_at: 1720176929 - updated_at: 1720176929 + created_at: 1727856839 + updated_at: 1727856839 description: english collection description icon: bookmark parent_id: - help_center_id: 110 - - id: '231' + help_center_id: 48 + - id: '89' workspace_id: this_is_an_id96_that_should_be_at_least_4 name: English section title url: http://help-center.test/myapp-96/section-1 order: 1 - created_at: 1720176930 - updated_at: 1720176930 + created_at: 1727856839 + updated_at: 1727856839 description: icon: bookmark - parent_id: '230' + parent_id: '88' help_center_id: total_count: 2 pages: @@ -1491,7 +1491,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8406a0ff-52a8-4c15-aa69-60de56c587a9 + request_id: 30051b93-dbf3-4b17-bc3d-df93fe4b1146 errors: - code: unauthorized message: Access Token Invalid @@ -1516,17 +1516,17 @@ paths: examples: collection created: value: - id: '236' + id: '94' workspace_id: this_is_an_id100_that_should_be_at_least_ name: Thanks for everything url: http://help-center.test/myapp-100/ order: 1 - created_at: 1720176931 - updated_at: 1720176931 + created_at: 1727856841 + updated_at: 1727856841 description: '' icon: book-bookmark parent_id: - help_center_id: 112 + help_center_id: 50 schema: "$ref": "#/components/schemas/collection" '400': @@ -1537,7 +1537,7 @@ paths: Bad Request: value: type: error.list - request_id: de1b3b8f-9c1f-4f86-a71e-0f51279a7826 + request_id: 2976e109-3e90-433a-9a58-c795739fd750 errors: - code: parameter_not_found message: Name is a required parameter. @@ -1551,7 +1551,7 @@ paths: Unauthorized: value: type: error.list - request_id: 442d9bb1-8cea-4d83-b713-7970d22ba754 + request_id: 6d2f1b0f-7d09-4cff-afd6-06ecdfa23419 errors: - code: unauthorized message: Access Token Invalid @@ -1599,17 +1599,17 @@ paths: examples: Collection found: value: - id: '241' + id: '99' workspace_id: this_is_an_id106_that_should_be_at_least_ name: English collection title url: http://help-center.test/myapp-106/collection-22 order: 22 - created_at: 1720176933 - updated_at: 1720176933 + created_at: 1727856842 + updated_at: 1727856842 description: english collection description icon: bookmark parent_id: - help_center_id: 115 + help_center_id: 53 schema: "$ref": "#/components/schemas/collection" '404': @@ -1620,7 +1620,7 @@ paths: Collection not found: value: type: error.list - request_id: 313b7ec1-dc34-4811-89ae-6614f8c90aa1 + request_id: 9d6ea1af-30cc-4c70-b692-e74b798a50c6 errors: - code: not_found message: Resource Not Found @@ -1634,7 +1634,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3f0d676f-ec9c-4552-b4d6-0c5e8e3be2dd + request_id: 4859234a-b4e2-438c-ad8c-b30ed41ab313 errors: - code: unauthorized message: Access Token Invalid @@ -1667,17 +1667,17 @@ paths: examples: successful: value: - id: '247' + id: '105' workspace_id: this_is_an_id112_that_should_be_at_least_ name: Update collection name url: http://help-center.test/myapp-112/collection-25 order: 25 - created_at: 1720176935 - updated_at: 1720176935 + created_at: 1727856845 + updated_at: 1727856845 description: english collection description icon: folder parent_id: - help_center_id: 118 + help_center_id: 56 schema: "$ref": "#/components/schemas/collection" '404': @@ -1688,7 +1688,7 @@ paths: Collection Not Found: value: type: error.list - request_id: d68060c3-4b45-46ee-8f69-02b8f06b04d6 + request_id: 836ac598-181e-457f-bea8-b5dbdf8f73ae errors: - code: not_found message: Resource Not Found @@ -1702,7 +1702,7 @@ paths: Unauthorized: value: type: error.list - request_id: f5d234f8-7d86-43b4-90dc-96b86b9633d0 + request_id: dbfcbdd3-1761-482d-82c5-0eb285cb9a79 errors: - code: unauthorized message: Access Token Invalid @@ -1749,7 +1749,7 @@ paths: examples: successful: value: - id: '253' + id: '111' object: collection deleted: true schema: @@ -1762,7 +1762,7 @@ paths: collection Not Found: value: type: error.list - request_id: fcdf5c59-0223-4718-9110-ff3025aee60f + request_id: cb237461-fdba-4b97-adf7-9692c92acfe7 errors: - code: not_found message: Resource Not Found @@ -1776,7 +1776,7 @@ paths: Unauthorized: value: type: error.list - request_id: db1e15e8-d83a-4c41-b2d3-beddb6d18b77 + request_id: 5b39cbad-b15f-409e-9428-b57eb94c8b3d errors: - code: unauthorized message: Access Token Invalid @@ -1810,10 +1810,10 @@ paths: examples: Collection found: value: - id: '124' + id: '62' workspace_id: this_is_an_id124_that_should_be_at_least_ - created_at: 1720176939 - updated_at: 1720176939 + created_at: 1727856849 + updated_at: 1727856849 identifier: help-center-1 website_turned_on: false display_name: Intercom Help Center @@ -1827,7 +1827,7 @@ paths: Collection not found: value: type: error.list - request_id: 2315bca4-842d-4545-bdaa-0ce592b7e440 + request_id: df02015a-7c46-4eee-8f35-0ae268eb75c3 errors: - code: not_found message: Resource Not Found @@ -1841,7 +1841,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1aeebf1a-5d6d-4fff-a63f-fc7899300268 + request_id: 2f844ec3-e4cd-43e9-bf0b-d1064c0ed7cd errors: - code: unauthorized message: Access Token Invalid @@ -1879,7 +1879,7 @@ paths: Unauthorized: value: type: error.list - request_id: 58a001ae-4e72-43f3-bccd-73b9e8d1486a + request_id: 5c488c7a-b061-4880-8da5-ad93865dc8f0 errors: - code: unauthorized message: Access Token Invalid @@ -1916,12 +1916,12 @@ paths: value: type: company company_id: company_remote_id - id: 6687d13060233569304d214f + id: 66fd00da9ffbe52cc8b3a9c4 app_id: this_is_an_id147_that_should_be_at_least_ name: my company remote_created_at: 1374138000 - created_at: 1720176944 - updated_at: 1720176944 + created_at: 1727856858 + updated_at: 1727856858 monthly_spend: 0 session_count: 0 user_count: 0 @@ -1958,7 +1958,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1cab6445-977b-48c7-a62e-52a9b90f7064 + request_id: 53f950ad-1395-4b39-a6aa-d4323b8dfd10 errors: - code: unauthorized message: Access Token Invalid @@ -2056,12 +2056,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 6687d13360233569304d2157 + id: 66fd00dd9ffbe52cc8b3a9cc app_id: this_is_an_id153_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1720176946 - created_at: 1720176947 - updated_at: 1720176947 + remote_created_at: 1727856861 + created_at: 1727856861 + updated_at: 1727856861 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2090,7 +2090,7 @@ paths: Company Not Found: value: type: error.list - request_id: 16ab9f2e-64fb-427a-936f-418b2c64eca7 + request_id: df490fa4-28c8-4c09-8e13-87be99912f4d errors: - code: company_not_found message: Company Not Found @@ -2104,7 +2104,7 @@ paths: Unauthorized: value: type: error.list - request_id: d5a6c01f-af0f-4988-a34d-f07deed84eac + request_id: 141f46bf-fa8c-4b64-90ff-db6e23599d75 errors: - code: unauthorized message: Access Token Invalid @@ -2139,12 +2139,12 @@ paths: value: type: company company_id: '1' - id: 6687d13660233569304d2162 + id: 66fd00e09ffbe52cc8b3a9d7 app_id: this_is_an_id159_that_should_be_at_least_ name: company1 - remote_created_at: 1720176950 - created_at: 1720176950 - updated_at: 1720176950 + remote_created_at: 1727856864 + created_at: 1727856864 + updated_at: 1727856864 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2166,7 +2166,7 @@ paths: Company Not Found: value: type: error.list - request_id: 4019d9f4-cab4-4b68-947f-fca13b90d354 + request_id: 56c7582d-9ae7-4f22-af29-3570044a0ea5 errors: - code: company_not_found message: Company Not Found @@ -2180,7 +2180,7 @@ paths: Unauthorized: value: type: error.list - request_id: 70543856-4dbe-4fb1-8fc8-4608a1542a2f + request_id: 7ce5547a-717d-4441-b968-cbda363ec7fb errors: - code: unauthorized message: Access Token Invalid @@ -2219,12 +2219,12 @@ paths: value: type: company company_id: '1' - id: 6687d13860233569304d216c + id: 66fd00e39ffbe52cc8b3a9e1 app_id: this_is_an_id165_that_should_be_at_least_ name: company2 - remote_created_at: 1720176952 - created_at: 1720176952 - updated_at: 1720176952 + remote_created_at: 1727856867 + created_at: 1727856867 + updated_at: 1727856867 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2246,7 +2246,7 @@ paths: Company Not Found: value: type: error.list - request_id: 432f517a-7a0f-42ef-99a3-aa0f54ff8d1d + request_id: 5e589fe7-2913-47d2-b711-61129cf91c51 errors: - code: company_not_found message: Company Not Found @@ -2260,7 +2260,7 @@ paths: Unauthorized: value: type: error.list - request_id: 0c9199e2-e234-4c77-ba14-6c1eb8764103 + request_id: 23d7c88a-c971-401b-9085-a0191cf7ac6a errors: - code: unauthorized message: Access Token Invalid @@ -2292,7 +2292,7 @@ paths: examples: Successful: value: - id: 6687d13b60233569304d2176 + id: 66fd00e79ffbe52cc8b3a9eb object: company deleted: true schema: @@ -2305,7 +2305,7 @@ paths: Company Not Found: value: type: error.list - request_id: b4aae302-6ff8-4190-ad88-069ae9c475c0 + request_id: 9d76873f-1164-4838-bc98-710a51a8f765 errors: - code: company_not_found message: Company Not Found @@ -2319,7 +2319,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1280f88e-1fb1-40f6-901c-d2ba3a51d1c7 + request_id: 69c21889-2980-4a4a-a028-ca47480205f0 errors: - code: unauthorized message: Access Token Invalid @@ -2371,7 +2371,7 @@ paths: Company Not Found: value: type: error.list - request_id: 1a23dc93-1b80-4f39-8190-166499c0f7c1 + request_id: d1064107-cae5-4747-befc-b320a73f9a93 errors: - code: company_not_found message: Company Not Found @@ -2385,7 +2385,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5252ce25-ff9d-418f-a8b0-e7249d924b6b + request_id: f8b7b87c-0fcd-4e76-bbfa-2df4cee2dfd2 errors: - code: unauthorized message: Access Token Invalid @@ -2430,7 +2430,7 @@ paths: Company Not Found: value: type: error.list - request_id: 6faf693f-9385-433a-9077-eb6f43d9e60e + request_id: a37aefd0-2de3-4eb2-b2cf-9d28fcc59c89 errors: - code: company_not_found message: Company Not Found @@ -2444,7 +2444,7 @@ paths: Unauthorized: value: type: error.list - request_id: 562ce1a3-94f0-4393-bb33-d1ab0035e1e8 + request_id: fc4f6acb-0315-42e6-9adc-d5d5939fea8c errors: - code: unauthorized message: Access Token Invalid @@ -2505,12 +2505,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 6687d14260233569304d2192 + id: 66fd00f19ffbe52cc8b3aa07 app_id: this_is_an_id189_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1720176962 - created_at: 1720176962 - updated_at: 1720176962 + remote_created_at: 1727856881 + created_at: 1727856881 + updated_at: 1727856881 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2539,7 +2539,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2c09fcd9-1d22-45bc-8f7a-594eda9c1f05 + request_id: 12c3a436-fdaf-445e-9dd1-1346ecb33c45 errors: - code: unauthorized message: Access Token Invalid @@ -2590,12 +2590,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 6687d14460233569304d2198 + id: 66fd00f39ffbe52cc8b3aa0d app_id: this_is_an_id193_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1720176964 - created_at: 1720176964 - updated_at: 1720176964 + remote_created_at: 1727856883 + created_at: 1727856883 + updated_at: 1727856883 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2609,7 +2609,7 @@ paths: custom_attributes: {} pages: total_count: - scroll_param: 81f8c3a0-4a7f-46cb-bb8d-f5539644fe15 + scroll_param: 6f0c010d-8de4-411d-8cf2-6fb728d4941a schema: "$ref": "#/components/schemas/company_scroll" '401': @@ -2620,7 +2620,7 @@ paths: Unauthorized: value: type: error.list - request_id: 04e3219c-a383-40ff-8ce6-fbbb2e5cf227 + request_id: a0506b9b-d0d5-46b7-bb6c-392f2e82c226 errors: - code: unauthorized message: Access Token Invalid @@ -2655,12 +2655,12 @@ paths: value: type: company company_id: '1' - id: 6687d14660233569304d21a1 + id: 66fd00f69ffbe52cc8b3aa16 app_id: this_is_an_id197_that_should_be_at_least_ name: company6 - remote_created_at: 1720176966 - created_at: 1720176966 - updated_at: 1720176966 + remote_created_at: 1727856886 + created_at: 1727856886 + updated_at: 1727856886 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2682,7 +2682,7 @@ paths: Bad Request: value: type: error.list - request_id: 5b090d06-1982-45a9-912f-8a5085f1f1d4 + request_id: 6c18323d-7c0c-430a-8315-62c7688d9221 errors: - code: parameter_not_found message: company not specified @@ -2696,7 +2696,7 @@ paths: Company Not Found: value: type: error.list - request_id: 0e5347ed-5112-46a0-ac30-963721e86708 + request_id: 0dbe8e3d-efe4-49b7-a4e6-84b477ccff9e errors: - code: company_not_found message: Company Not Found @@ -2710,7 +2710,7 @@ paths: Unauthorized: value: type: error.list - request_id: '05297ad2-5b0f-4557-81e0-0625c661aa7f' + request_id: 46cd55fe-5c27-4ec8-98e0-bfd9c1d2a490 errors: - code: unauthorized message: Access Token Invalid @@ -2733,7 +2733,7 @@ paths: successful: summary: Successful value: - id: 6687d14660233569304d21a1 + id: 66fd00f69ffbe52cc8b3aa16 bad_request: summary: Bad Request value: @@ -2772,13 +2772,13 @@ paths: data: - type: company company_id: '1' - id: 6687d14d60233569304d21c2 + id: 66fd01009ffbe52cc8b3aa37 app_id: this_is_an_id213_that_should_be_at_least_ name: company12 - remote_created_at: 1720176973 - created_at: 1720176973 - updated_at: 1720176973 - last_request_at: 1720004173 + remote_created_at: 1727856896 + created_at: 1727856896 + updated_at: 1727856896 + last_request_at: 1727684096 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2807,7 +2807,7 @@ paths: Contact not found: value: type: error.list - request_id: 0cce4369-daea-4d37-aa66-9ecb56c30bb3 + request_id: df816646-79c4-4d81-92fd-3f2710c3e72d errors: - code: not_found message: User Not Found @@ -2821,7 +2821,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7d3623db-db2b-4227-9715-ccffba1242d0 + request_id: 9b1176e4-c54b-4931-b8c5-401de4ca35e3 errors: - code: unauthorized message: Access Token Invalid @@ -2864,12 +2864,12 @@ paths: value: type: company company_id: '1' - id: 6687d14a60233569304d21b1 + id: 66fd00fb9ffbe52cc8b3aa26 app_id: this_is_an_id205_that_should_be_at_least_ name: company8 - remote_created_at: 1720176970 - created_at: 1720176970 - updated_at: 1720176970 + remote_created_at: 1727856891 + created_at: 1727856891 + updated_at: 1727856892 monthly_spend: 0 session_count: 0 user_count: 0 @@ -2891,14 +2891,14 @@ paths: Company Not Found: value: type: error.list - request_id: 44278c9b-9584-498c-bf81-c2316a1a35d3 + request_id: 14121a1a-a146-4035-8073-5e63897bffec errors: - code: company_not_found message: Company Not Found Contact Not Found: value: type: error.list - request_id: b32a9a1f-a7bd-41d7-9a9d-b4dc866d7a65 + request_id: 714bd18d-28aa-46e0-bea2-1fd0881185a4 errors: - code: not_found message: User Not Found @@ -2912,7 +2912,7 @@ paths: Unauthorized: value: type: error.list - request_id: bd55dadc-4f42-44e4-bba5-5b5514b548da + request_id: 891db4db-706e-4d1a-a0c2-6d0bd8a2c0bc errors: - code: unauthorized message: Access Token Invalid @@ -2948,42 +2948,42 @@ paths: type: list data: - type: note - id: '42' - created_at: 1719572176 + id: '16' + created_at: 1727252100 contact: type: contact - id: 6687d15060233569304d21cd + id: 66fd01049ffbe52cc8b3aa42 author: type: admin - id: '991268167' + id: '991266952' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false away_mode_reassign: false body: "

This is a note.

" - type: note - id: '41' - created_at: 1719485776 + id: '15' + created_at: 1727165700 contact: type: contact - id: 6687d15060233569304d21cd + id: 66fd01049ffbe52cc8b3aa42 author: type: admin - id: '991268167' + id: '991266952' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false away_mode_reassign: false body: "

This is a note.

" - type: note - id: '40' - created_at: 1719485776 + id: '14' + created_at: 1727165700 contact: type: contact - id: 6687d15060233569304d21cd + id: 66fd01049ffbe52cc8b3aa42 author: type: admin - id: '991268167' + id: '991266952' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false @@ -3006,7 +3006,7 @@ paths: Contact not found: value: type: error.list - request_id: 4f564275-ada9-4986-b4d7-60085cadeebf + request_id: 69dae9ea-0711-4dd9-af8b-aedc7c1e34c3 errors: - code: not_found message: User Not Found @@ -3040,14 +3040,14 @@ paths: Successful response: value: type: note - id: '47' - created_at: 1720176978 + id: '21' + created_at: 1727856903 contact: type: contact - id: 6687d15260233569304d21cf + id: 66fd01069ffbe52cc8b3aa44 author: type: admin - id: '991268169' + id: '991266954' name: Ciaran124 Lee email: admin124@email.com away_mode_enabled: false @@ -3063,14 +3063,14 @@ paths: Admin not found: value: type: error.list - request_id: '029c8037-498e-4e44-8be1-dee803fa853d' + request_id: d6a77f1d-7eb7-4af9-9807-13c9b2058ceb errors: - code: not_found message: Resource Not Found Contact not found: value: type: error.list - request_id: b3851af3-3e3f-47f8-91c7-093792ac6fc2 + request_id: bdac6716-6720-4990-bc1f-a283574ceaee errors: - code: not_found message: User Not Found @@ -3100,20 +3100,20 @@ paths: successful_response: summary: Successful response value: - contact_id: 6687d15260233569304d21cf - admin_id: 991268169 + contact_id: 66fd01069ffbe52cc8b3aa44 + admin_id: 991266954 body: Hello admin_not_found: summary: Admin not found value: - contact_id: 6687d15260233569304d21d0 + contact_id: 66fd01079ffbe52cc8b3aa45 admin_id: 123 body: Hello contact_not_found: summary: Contact not found value: contact_id: 123 - admin_id: 991268171 + admin_id: 991266956 body: Hello "/contacts/{contact_id}/segments": get: @@ -3146,10 +3146,10 @@ paths: type: list data: - type: segment - id: 6687d15460233569304d21d2 + id: 66fd010a9ffbe52cc8b3aa47 name: segment - created_at: 1720176980 - updated_at: 1720176980 + created_at: 1727856906 + updated_at: 1727856906 person_type: user schema: "$ref": "#/components/schemas/contact_segments" @@ -3161,7 +3161,7 @@ paths: Contact not found: value: type: error.list - request_id: c60812d5-709b-4c7d-8780-b4ee1d7acc10 + request_id: f5eaedc9-9c7e-467c-83cf-2bb27a1ab70e errors: - code: not_found message: User Not Found @@ -3175,7 +3175,7 @@ paths: Unauthorized: value: type: error.list - request_id: d38e1e31-221d-40ab-8ee0-a46ebe8f6d57 + request_id: 0d5bd439-7eb7-4c83-861b-804a3c666c5d errors: - code: unauthorized message: Access Token Invalid @@ -3219,7 +3219,7 @@ paths: type: list data: - type: subscription - id: '139' + id: '47' state: live consent_type: opt_out default_translation: @@ -3233,7 +3233,7 @@ paths: content_types: - email - type: subscription - id: '141' + id: '49' state: live consent_type: opt_in default_translation: @@ -3256,7 +3256,7 @@ paths: Contact not found: value: type: error.list - request_id: 1fab9511-3a29-4951-84ad-b9462e5d36db + request_id: a3b635b2-18b4-4050-bb95-eb7d350d645e errors: - code: not_found message: User Not Found @@ -3270,7 +3270,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3b9ba4d5-fd5b-44bd-a8c9-cbaa6eaa0f67 + request_id: 16e6d3d1-3105-42c3-8612-077ce9b5c871 errors: - code: unauthorized message: Access Token Invalid @@ -3311,7 +3311,7 @@ paths: Successful: value: type: subscription - id: '154' + id: '62' state: live consent_type: opt_in default_translation: @@ -3334,14 +3334,14 @@ paths: Contact not found: value: type: error.list - request_id: 043d3596-da35-4f19-b104-d32e1259bff8 + request_id: fd87c3e0-af0e-4144-8cd9-13734a4dc1e0 errors: - code: not_found message: User Not Found Resource not found: value: type: error.list - request_id: e6dc368e-dfd2-4c38-a481-90b48a38322a + request_id: 6a8feb4c-981d-453e-ade0-5725de361dad errors: - code: not_found message: Resource Not Found @@ -3355,7 +3355,7 @@ paths: Unauthorized: value: type: error.list - request_id: '0783852b-0ce2-45c4-b2c0-7dfea37476d6' + request_id: 03cf16eb-c261-4c29-9d7b-471822531291 errors: - code: unauthorized message: Access Token Invalid @@ -3383,12 +3383,12 @@ paths: successful: summary: Successful value: - id: 154 + id: 62 consent_type: opt_in contact_not_found: summary: Contact not found value: - id: 158 + id: 66 consent_type: opt_in resource_not_found: summary: Resource not found @@ -3434,7 +3434,7 @@ paths: Successful: value: type: subscription - id: '170' + id: '78' state: live consent_type: opt_in default_translation: @@ -3457,14 +3457,14 @@ paths: Contact not found: value: type: error.list - request_id: 97d7fa0d-ef99-44d4-ae5d-ec0a7c91a069 + request_id: 12fb835c-7ed9-496c-b2aa-ccb8de94e670 errors: - code: not_found message: User Not Found Resource not found: value: type: error.list - request_id: 9cd4f271-976f-4fe4-8b32-4c22afd1f6d2 + request_id: d9f37d47-4ae5-4219-a915-4e4eab5d73ec errors: - code: not_found message: Resource Not Found @@ -3478,7 +3478,7 @@ paths: Unauthorized: value: type: error.list - request_id: fda1ae64-ea7b-48fa-a56c-fd5644b601d3 + request_id: ea6d6c78-cfb3-47c4-b49b-182214870200 errors: - code: unauthorized message: Access Token Invalid @@ -3516,7 +3516,7 @@ paths: type: list data: - type: tag - id: '139' + id: '47' name: Manual tag schema: "$ref": "#/components/schemas/tag_list" @@ -3528,7 +3528,7 @@ paths: Contact not found: value: type: error.list - request_id: 7a875592-6192-4f34-b8cf-989e22126367 + request_id: 677e9745-29e7-4651-86bf-c33caa803fdb errors: - code: not_found message: User Not Found @@ -3542,7 +3542,7 @@ paths: Unauthorized: value: type: error.list - request_id: 172938b2-ce69-40fe-878a-63f225341b17 + request_id: c97b42ad-c524-438e-ba9f-b34a50b5a458 errors: - code: unauthorized message: Access Token Invalid @@ -3577,7 +3577,7 @@ paths: successful: value: type: tag - id: '140' + id: '48' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -3589,14 +3589,14 @@ paths: Contact not found: value: type: error.list - request_id: 8bedbb57-0cbd-42b6-8835-5d75c505a9c2 + request_id: 836128ff-c99d-4fe8-86e0-c49fe95f0b4b errors: - code: not_found message: User Not Found Tag not found: value: type: error.list - request_id: a265802e-8cb8-424e-bb6a-54cfb948d3a0 + request_id: b3036f7a-1747-46ae-a936-6eecdaf00035 errors: - code: not_found message: Resource Not Found @@ -3610,7 +3610,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5aa1a331-a052-48a6-9d78-b18518f2a110 + request_id: 362b4ff1-e885-46a2-9eed-28467e242aad errors: - code: unauthorized message: Access Token Invalid @@ -3633,11 +3633,11 @@ paths: successful: summary: successful value: - id: 140 + id: 48 contact_not_found: summary: Contact not found value: - id: 141 + id: 49 tag_not_found: summary: Tag not found value: @@ -3679,7 +3679,7 @@ paths: successful: value: type: tag - id: '143' + id: '51' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -3691,14 +3691,14 @@ paths: Contact not found: value: type: error.list - request_id: fc2581ae-cb80-4a07-b48a-5282b63c5d6e + request_id: 5192f776-12c4-4e22-b056-328dd42381ad errors: - code: not_found message: User Not Found Tag not found: value: type: error.list - request_id: 2ed35860-02d6-415e-82b4-0c26bdc1336b + request_id: 689e4255-3285-4b93-96c1-1a1042cb7c4a errors: - code: not_found message: Resource Not Found @@ -3712,7 +3712,7 @@ paths: Unauthorized: value: type: error.list - request_id: 81aaf400-653e-4b0d-820a-af25904a769e + request_id: '097cc71a-add9-489a-a1e5-6eed83b99d51' errors: - code: unauthorized message: Access Token Invalid @@ -3746,7 +3746,7 @@ paths: successful: value: type: contact - id: 6687d16460233569304d21e9 + id: 66fd01239ffbe52cc8b3aa5e workspace_id: this_is_an_id279_that_should_be_at_least_ external_id: '70' role: user @@ -3762,9 +3762,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1720176996 - updated_at: 1720176997 - signed_up_at: 1720176996 + created_at: 1727856931 + updated_at: 1727856931 + signed_up_at: 1727856931 last_seen_at: last_replied_at: last_contacted_at: @@ -3798,31 +3798,31 @@ paths: tags: type: list data: [] - url: "/contacts/6687d16460233569304d21e9/tags" + url: "/contacts/66fd01239ffbe52cc8b3aa5e/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6687d16460233569304d21e9/notes" + url: "/contacts/66fd01239ffbe52cc8b3aa5e/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6687d16460233569304d21e9/companies" + url: "/contacts/66fd01239ffbe52cc8b3aa5e/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6687d16460233569304d21e9/subscriptions" + url: "/contacts/66fd01239ffbe52cc8b3aa5e/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6687d16460233569304d21e9/subscriptions" + url: "/contacts/66fd01239ffbe52cc8b3aa5e/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -3841,7 +3841,7 @@ paths: Unauthorized: value: type: error.list - request_id: 23330fd9-b4a2-4862-bb98-5dc7a9cb7b96 + request_id: b2f4b92f-9a9b-4888-b9ca-95aae731dc48 errors: - code: unauthorized message: Access Token Invalid @@ -3886,7 +3886,7 @@ paths: successful: value: type: contact - id: 6687d16660233569304d21ea + id: 66fd01259ffbe52cc8b3aa5f workspace_id: this_is_an_id283_that_should_be_at_least_ external_id: '70' role: user @@ -3902,9 +3902,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1720176998 - updated_at: 1720176998 - signed_up_at: 1720176998 + created_at: 1727856933 + updated_at: 1727856933 + signed_up_at: 1727856933 last_seen_at: last_replied_at: last_contacted_at: @@ -3938,31 +3938,31 @@ paths: tags: type: list data: [] - url: "/contacts/6687d16660233569304d21ea/tags" + url: "/contacts/66fd01259ffbe52cc8b3aa5f/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6687d16660233569304d21ea/notes" + url: "/contacts/66fd01259ffbe52cc8b3aa5f/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6687d16660233569304d21ea/companies" + url: "/contacts/66fd01259ffbe52cc8b3aa5f/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6687d16660233569304d21ea/subscriptions" + url: "/contacts/66fd01259ffbe52cc8b3aa5f/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6687d16660233569304d21ea/subscriptions" + url: "/contacts/66fd01259ffbe52cc8b3aa5f/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -3981,7 +3981,7 @@ paths: Unauthorized: value: type: error.list - request_id: fc0b4772-bfab-4614-b875-e3518498690e + request_id: 0e8e7323-189a-4257-9e71-2cbdb93b56c2 errors: - code: unauthorized message: Access Token Invalid @@ -4012,7 +4012,7 @@ paths: examples: successful: value: - id: 6687d16760233569304d21eb + id: 66fd01279ffbe52cc8b3aa60 external_id: '70' type: contact deleted: true @@ -4026,7 +4026,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8cb3ca23-4e9e-42ab-833b-7073f95eceea + request_id: fe391f69-e134-49dd-ba65-5bb49fe412e0 errors: - code: unauthorized message: Access Token Invalid @@ -4054,7 +4054,7 @@ paths: successful: value: type: contact - id: 6687d16960233569304d21ed + id: 66fd01299ffbe52cc8b3aa62 workspace_id: this_is_an_id291_that_should_be_at_least_ external_id: '70' role: user @@ -4070,9 +4070,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1720177001 - updated_at: 1720177002 - signed_up_at: 1720177001 + created_at: 1727856937 + updated_at: 1727856938 + signed_up_at: 1727856937 last_seen_at: last_replied_at: last_contacted_at: @@ -4106,31 +4106,31 @@ paths: tags: type: list data: [] - url: "/contacts/6687d16960233569304d21ed/tags" + url: "/contacts/66fd01299ffbe52cc8b3aa62/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6687d16960233569304d21ed/notes" + url: "/contacts/66fd01299ffbe52cc8b3aa62/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6687d16960233569304d21ed/companies" + url: "/contacts/66fd01299ffbe52cc8b3aa62/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6687d16960233569304d21ed/subscriptions" + url: "/contacts/66fd01299ffbe52cc8b3aa62/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6687d16960233569304d21ed/subscriptions" + url: "/contacts/66fd01299ffbe52cc8b3aa62/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4149,7 +4149,7 @@ paths: Unauthorized: value: type: error.list - request_id: e5b81a55-8861-4064-b16f-36f50b4c1d18 + request_id: 7bb0d16d-62f8-4e6f-aed8-fd7ee19bb4eb errors: - code: unauthorized message: Access Token Invalid @@ -4164,8 +4164,8 @@ paths: successful: summary: successful value: - from: 6687d16960233569304d21ec - into: 6687d16960233569304d21ed + from: 66fd01299ffbe52cc8b3aa61 + into: 66fd01299ffbe52cc8b3aa62 "/contacts/search": post: summary: Search contacts @@ -4304,7 +4304,7 @@ paths: Unauthorized: value: type: error.list - request_id: 652c0f27-ee9f-46f8-992a-8d8b43417cb8 + request_id: c055b158-ec01-49c5-b16a-8eb13db90c0d errors: - code: unauthorized message: Access Token Invalid @@ -4370,7 +4370,7 @@ paths: Unauthorized: value: type: error.list - request_id: c229deb5-d43a-4e52-a545-b5ef66a0141b + request_id: 9592a707-0231-4d17-bc4a-afd5d2f95440 errors: - code: unauthorized message: Access Token Invalid @@ -4396,7 +4396,7 @@ paths: successful: value: type: contact - id: 6687d16f60233569304d21f0 + id: 66fd01309ffbe52cc8b3aa65 workspace_id: this_is_an_id303_that_should_be_at_least_ external_id: role: user @@ -4412,8 +4412,8 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1720177007 - updated_at: 1720177007 + created_at: 1727856944 + updated_at: 1727856944 signed_up_at: last_seen_at: last_replied_at: @@ -4448,31 +4448,31 @@ paths: tags: type: list data: [] - url: "/contacts/6687d16f60233569304d21f0/tags" + url: "/contacts/66fd01309ffbe52cc8b3aa65/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6687d16f60233569304d21f0/notes" + url: "/contacts/66fd01309ffbe52cc8b3aa65/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6687d16f60233569304d21f0/companies" + url: "/contacts/66fd01309ffbe52cc8b3aa65/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6687d16f60233569304d21f0/subscriptions" + url: "/contacts/66fd01309ffbe52cc8b3aa65/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6687d16f60233569304d21f0/subscriptions" + url: "/contacts/66fd01309ffbe52cc8b3aa65/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4491,7 +4491,7 @@ paths: Unauthorized: value: type: error.list - request_id: a0f1eeab-e0d8-437a-abc9-e2ae211954b1 + request_id: ebe26426-9c95-455c-ad5d-dd6f8366b20e errors: - code: unauthorized message: Access Token Invalid @@ -4537,7 +4537,7 @@ paths: successful: value: type: contact - id: 6687d17060233569304d21f1 + id: 66fd01329ffbe52cc8b3aa66 workspace_id: this_is_an_id307_that_should_be_at_least_ external_id: '70' role: user @@ -4553,9 +4553,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1720177008 - updated_at: 1720177008 - signed_up_at: 1720177008 + created_at: 1727856946 + updated_at: 1727856946 + signed_up_at: 1727856946 last_seen_at: last_replied_at: last_contacted_at: @@ -4589,31 +4589,31 @@ paths: tags: type: list data: [] - url: "/contacts/6687d17060233569304d21f1/tags" + url: "/contacts/66fd01329ffbe52cc8b3aa66/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6687d17060233569304d21f1/notes" + url: "/contacts/66fd01329ffbe52cc8b3aa66/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6687d17060233569304d21f1/companies" + url: "/contacts/66fd01329ffbe52cc8b3aa66/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6687d17060233569304d21f1/subscriptions" + url: "/contacts/66fd01329ffbe52cc8b3aa66/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6687d17060233569304d21f1/subscriptions" + url: "/contacts/66fd01329ffbe52cc8b3aa66/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4632,7 +4632,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3cdd2b8e-c963-4df4-ba76-2057888fd6bf + request_id: 2093ae35-8bf9-49d4-8c11-57771e4b3c06 errors: - code: unauthorized message: Access Token Invalid @@ -4665,7 +4665,7 @@ paths: examples: successful: value: - id: 6687d17260233569304d21f3 + id: 66fd01349ffbe52cc8b3aa68 external_id: '70' type: contact archived: true @@ -4698,7 +4698,7 @@ paths: examples: successful: value: - id: 6687d17360233569304d21f4 + id: 66fd01369ffbe52cc8b3aa69 external_id: '70' type: contact archived: false @@ -4734,7 +4734,7 @@ paths: successful: value: type: tag - id: '145' + id: '53' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -4746,7 +4746,7 @@ paths: Conversation not found: value: type: error.list - request_id: eee53906-81f9-4ab0-b778-8b8fec857269 + request_id: 7cb55eca-e989-410d-b223-4f947a6ecf5f errors: - code: not_found message: Conversation not found @@ -4760,7 +4760,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9687f666-bdb1-4c5c-bf0f-892ffe18685e + request_id: 64d7a15e-4438-47b0-bbf8-8559a8e892d2 errors: - code: unauthorized message: Access Token Invalid @@ -4789,13 +4789,13 @@ paths: successful: summary: successful value: - id: 145 - admin_id: 991268204 + id: 53 + admin_id: 991266989 conversation_not_found: summary: Conversation not found value: - id: 146 - admin_id: 991268206 + id: 54 + admin_id: 991266991 "/conversations/{conversation_id}/tags/{id}": delete: summary: Remove tag from a conversation @@ -4833,7 +4833,7 @@ paths: successful: value: type: tag - id: '148' + id: '56' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -4845,14 +4845,14 @@ paths: Conversation not found: value: type: error.list - request_id: 5bdd408c-11ee-47b8-9b69-6f2cac172e4a + request_id: 38ff13a7-7283-423c-93b8-14c242662487 errors: - code: not_found message: Conversation not found Tag not found: value: type: error.list - request_id: 2efabe6c-29c5-447d-8406-584eec5a5634 + request_id: 34ef3b73-b554-46f3-98c9-8d5910e4cd83 errors: - code: tag_not_found message: Tag not found @@ -4866,7 +4866,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4d04c1d9-abc0-4d5f-af30-f5f1a92bc2a1 + request_id: 736f0c2b-fc56-4b1d-bbf4-85a3918334d9 errors: - code: unauthorized message: Access Token Invalid @@ -4889,15 +4889,15 @@ paths: successful: summary: successful value: - admin_id: 991268208 + admin_id: 991266993 conversation_not_found: summary: Conversation not found value: - admin_id: 991268210 + admin_id: 991266995 tag_not_found: summary: Tag not found value: - admin_id: 991268211 + admin_id: 991266996 "/conversations": get: summary: List all conversations @@ -4948,20 +4948,20 @@ paths: total_count: 1 conversations: - type: conversation - id: '503' - created_at: 1720177021 - updated_at: 1720177021 + id: '171' + created_at: 1727856965 + updated_at: 1727856965 waiting_since: snoozed_until: source: type: conversation - id: '403918329' + id: '403918153' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991268214' + id: '991266999' name: Ciaran166 Lee email: admin166@email.com attachments: [] @@ -4971,7 +4971,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d17c60233569304d21f8 + id: 66fd01449ffbe52cc8b3aa6d external_id: '70' first_contact_reply: admin_assignee_id: @@ -5008,7 +5008,7 @@ paths: Unauthorized: value: type: error.list - request_id: ae25e45e-ba19-47c0-8475-efb6a020b9db + request_id: 24b961f0-5ae0-4476-bc2d-6340b7c58ebe errors: - code: unauthorized message: Access Token Invalid @@ -5022,7 +5022,7 @@ paths: API plan restricted: value: type: error.list - request_id: 9bfea8e2-1e5b-4ba9-b897-4bd7c24b66c3 + request_id: 6a3e8010-1fe0-439e-986a-01486f641bfc errors: - code: api_plan_restricted message: Active subscription needed. @@ -5058,11 +5058,11 @@ paths: conversation created: value: type: user_message - id: '403918339' - created_at: 1720177044 + id: '403918163' + created_at: 1727857007 body: Hello there message_type: inapp - conversation_id: '531' + conversation_id: '199' schema: "$ref": "#/components/schemas/message" '404': @@ -5073,7 +5073,7 @@ paths: Contact Not Found: value: type: error.list - request_id: 5b14a7e8-5326-4a3f-85f2-c795e87c30aa + request_id: 1430dc67-fe2c-43e8-9f1f-ce82c871b7ca errors: - code: not_found message: User Not Found @@ -5087,7 +5087,7 @@ paths: Unauthorized: value: type: error.list - request_id: 696edb0a-4b90-40c0-8721-2f484e55fc7f + request_id: e1fbce52-d712-45a4-a677-96ec34208546 errors: - code: unauthorized message: Access Token Invalid @@ -5101,7 +5101,7 @@ paths: API plan restricted: value: type: error.list - request_id: ae5244ed-9ea2-4f89-8673-57fa7522088f + request_id: 7be7ca5f-b5b3-4360-a12b-8367451ed02c errors: - code: api_plan_restricted message: Active subscription needed. @@ -5118,7 +5118,7 @@ paths: value: from: type: user - id: 6687d19360233569304d2210 + id: 66fd016d9ffbe52cc8b3aa85 body: Hello there contact_not_found: summary: Contact Not Found @@ -5172,20 +5172,20 @@ paths: conversation found: value: type: conversation - id: '535' - created_at: 1720177050 - updated_at: 1720177050 + id: '203' + created_at: 1727857016 + updated_at: 1727857016 waiting_since: snoozed_until: source: type: conversation - id: '403918343' + id: '403918167' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991268231' + id: '991267016' name: Ciaran176 Lee email: admin176@email.com attachments: [] @@ -5195,7 +5195,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d19a60233569304d2214 + id: 66fd01789ffbe52cc8b3aa89 external_id: '70' first_contact_reply: admin_assignee_id: @@ -5236,7 +5236,7 @@ paths: Not found: value: type: error.list - request_id: c34a0ca7-5460-486f-b4e0-e483cde72af5 + request_id: 43c9b3eb-75fb-4d81-a582-0288cfd111d7 errors: - code: not_found message: Resource Not Found @@ -5250,7 +5250,7 @@ paths: Unauthorized: value: type: error.list - request_id: bd674ae2-11c3-4986-abf1-fce0a357ef07 + request_id: 77136027-72ca-4792-8eef-406104220952 errors: - code: unauthorized message: Access Token Invalid @@ -5264,7 +5264,7 @@ paths: API plan restricted: value: type: error.list - request_id: 533508a1-9303-4dec-815f-e67b4c585dc9 + request_id: e458da79-ae4c-4b9a-b3b3-a6398b2fe94d errors: - code: api_plan_restricted message: Active subscription needed. @@ -5311,20 +5311,20 @@ paths: conversation found: value: type: conversation - id: '539' - created_at: 1720177057 - updated_at: 1720177058 + id: '207' + created_at: 1727857025 + updated_at: 1727857027 waiting_since: snoozed_until: source: type: conversation - id: '403918347' + id: '403918171' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991268239' + id: '991267024' name: Ciaran180 Lee email: admin180@email.com attachments: [] @@ -5334,7 +5334,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1a160233569304d2218 + id: 66fd01819ffbe52cc8b3aa8d external_id: '70' first_contact_reply: admin_assignee_id: @@ -5367,15 +5367,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '145' + id: '65' part_type: conversation_attribute_updated_by_admin body: - created_at: 1720177058 - updated_at: 1720177058 - notified_at: 1720177058 + created_at: 1727857027 + updated_at: 1727857027 + notified_at: 1727857027 assigned_to: author: - id: '991268240' + id: '991267025' type: bot name: Operator email: operator+this_is_an_id354_that_should_be_at_least_@intercom.io @@ -5385,15 +5385,15 @@ paths: metadata: {} email_message_metadata: - type: conversation_part - id: '146' + id: '66' part_type: conversation_attribute_updated_by_admin body: - created_at: 1720177058 - updated_at: 1720177058 - notified_at: 1720177058 + created_at: 1727857027 + updated_at: 1727857027 + notified_at: 1727857027 assigned_to: author: - id: '991268240' + id: '991267025' type: bot name: Operator email: operator+this_is_an_id354_that_should_be_at_least_@intercom.io @@ -5413,7 +5413,7 @@ paths: Not found: value: type: error.list - request_id: a29a6d1a-8091-4adb-ba55-84ad54c975e0 + request_id: da3b8d2a-b8d2-4338-86bb-2c7c2a2991f3 errors: - code: not_found message: Resource Not Found @@ -5427,7 +5427,7 @@ paths: Unauthorized: value: type: error.list - request_id: 38910957-4cd7-4c59-bd6e-830235e38083 + request_id: ca1d4caa-d9db-4eb6-becf-b0cf1a1ce61e errors: - code: unauthorized message: Access Token Invalid @@ -5441,7 +5441,7 @@ paths: API plan restricted: value: type: error.list - request_id: 6da446a0-72b7-4f0c-89cf-215418303f93 + request_id: ee098ddb-32be-4351-8a24-e850878cfcac errors: - code: api_plan_restricted message: Active subscription needed. @@ -5492,7 +5492,7 @@ paths: examples: successful: value: - id: '543' + id: '211' object: conversation deleted: true schema: @@ -5505,7 +5505,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1de031d5-5f9d-4c76-9c52-cc546d419c52 + request_id: 1855affc-fbdf-428e-a267-48a6343f571d errors: - code: unauthorized message: Access Token Invalid @@ -5519,7 +5519,7 @@ paths: API plan restricted: value: type: error.list - request_id: feada597-1327-492f-a096-d1eada3206cf + request_id: 7ce56f06-d349-4ff1-9f24-b9bd7e3b8a6c errors: - code: api_plan_restricted message: Active subscription needed. @@ -5559,7 +5559,6 @@ paths: ### Accepted Fields Most keys listed as part of the The conversation model is searchable, whether writeable or not. The value you search for has to match the accepted type, otherwise the query will fail (ie. as `created_at` accepts a date, the `value` cannot be a string such as `"foorbar"`). - The `source.body` field is unique as the search will not be performed against the entire value, but instead against every element of the value separately. For example, when searching for a conversation with a `"I need support"` body - the query should contain a `=` operator with the value `"support"` for such conversation to be returned. A query with a `=` operator and a `"need support"` value will not yield a result. | Field | Type | | :---------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------- | @@ -5653,20 +5652,20 @@ paths: total_count: 1 conversations: - type: conversation - id: '546' - created_at: 1720177069 - updated_at: 1720177069 + id: '214' + created_at: 1727857044 + updated_at: 1727857044 waiting_since: snoozed_until: source: type: conversation - id: '403918354' + id: '403918178' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991268269' + id: '991267054' name: Ciaran203 Lee email: admin203@email.com attachments: [] @@ -5676,7 +5675,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1ad60233569304d221f + id: 66fd01939ffbe52cc8b3aa94 external_id: '70' first_contact_reply: admin_assignee_id: @@ -5752,20 +5751,20 @@ paths: User reply: value: type: conversation - id: '555' - created_at: 1720177076 - updated_at: 1720177078 - waiting_since: 1720177078 + id: '223' + created_at: 1727857056 + updated_at: 1727857057 + waiting_since: 1727857057 snoozed_until: source: type: conversation - id: '403918357' + id: '403918181' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991268272' + id: '991267057' name: Ciaran205 Lee email: admin205@email.com attachments: [] @@ -5775,10 +5774,10 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1b460233569304d2227 + id: 66fd01a09ffbe52cc8b3aa9c external_id: '70' first_contact_reply: - created_at: 1720177078 + created_at: 1727857057 type: conversation url: admin_assignee_id: @@ -5809,15 +5808,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '148' + id: '68' part_type: open body: "

Thanks again :)

" - created_at: 1720177078 - updated_at: 1720177078 - notified_at: 1720177078 + created_at: 1727857057 + updated_at: 1727857057 + notified_at: 1727857057 assigned_to: author: - id: 6687d1b460233569304d2227 + id: 66fd01a09ffbe52cc8b3aa9c type: user name: Joe Bloggs email: joe@bloggs.com @@ -5830,20 +5829,20 @@ paths: Admin note reply: value: type: conversation - id: '556' - created_at: 1720177080 - updated_at: 1720177080 + id: '224' + created_at: 1727857059 + updated_at: 1727857061 waiting_since: snoozed_until: source: type: conversation - id: '403918358' + id: '403918182' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991268274' + id: '991267059' name: Ciaran206 Lee email: admin206@email.com attachments: [] @@ -5853,7 +5852,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1b760233569304d2228 + id: 66fd01a29ffbe52cc8b3aa9d external_id: '70' first_contact_reply: admin_assignee_id: @@ -5884,7 +5883,7 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '149' + id: '69' part_type: note body: |-

An Unordered HTML List

@@ -5899,12 +5898,12 @@ paths:
  • Tea
  • Milk
    • - created_at: 1720177080 - updated_at: 1720177080 - notified_at: 1720177080 + created_at: 1727857061 + updated_at: 1727857061 + notified_at: 1727857061 assigned_to: author: - id: '991268274' + id: '991267059' type: admin name: Ciaran206 Lee email: admin206@email.com @@ -5917,20 +5916,20 @@ paths: Admin quick_reply reply: value: type: conversation - id: '557' - created_at: 1720177082 - updated_at: 1720177083 + id: '225' + created_at: 1727857062 + updated_at: 1727857064 waiting_since: snoozed_until: source: type: conversation - id: '403918359' + id: '403918183' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268276' + id: '991267061' name: Ciaran207 Lee email: admin207@email.com attachments: [] @@ -5940,7 +5939,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1b960233569304d2229 + id: 66fd01a69ffbe52cc8b3aa9e external_id: '70' first_contact_reply: admin_assignee_id: @@ -5971,15 +5970,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '150' + id: '70' part_type: quick_reply body: - created_at: 1720177083 - updated_at: 1720177083 - notified_at: 1720177083 + created_at: 1727857064 + updated_at: 1727857064 + notified_at: 1727857064 assigned_to: author: - id: '991268276' + id: '991267061' type: admin name: Ciaran207 Lee email: admin207@email.com @@ -5992,20 +5991,20 @@ paths: User last conversation reply: value: type: conversation - id: '558' - created_at: 1720177084 - updated_at: 1720177085 - waiting_since: 1720177085 + id: '226' + created_at: 1727857066 + updated_at: 1727857067 + waiting_since: 1727857067 snoozed_until: source: type: conversation - id: '403918360' + id: '403918184' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268278' + id: '991267063' name: Ciaran208 Lee email: admin208@email.com attachments: [] @@ -6015,10 +6014,10 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1bc60233569304d222a + id: 66fd01a99ffbe52cc8b3aa9f external_id: '70' first_contact_reply: - created_at: 1720177085 + created_at: 1727857067 type: conversation url: admin_assignee_id: @@ -6049,15 +6048,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '151' + id: '71' part_type: open body: "

    Thanks again :)

    " - created_at: 1720177085 - updated_at: 1720177085 - notified_at: 1720177085 + created_at: 1727857067 + updated_at: 1727857067 + notified_at: 1727857067 assigned_to: author: - id: 6687d1bc60233569304d222a + id: 66fd01a99ffbe52cc8b3aa9f type: user name: Joe Bloggs email: joe@bloggs.com @@ -6077,7 +6076,7 @@ paths: Not found: value: type: error.list - request_id: b9f1665b-183d-4dee-ab84-b6c1c2182d94 + request_id: 4154228e-b2c3-4899-90fc-72185bc1233e errors: - code: not_found message: Resource Not Found @@ -6091,7 +6090,7 @@ paths: Unauthorized: value: type: error.list - request_id: 052125f7-a479-4ecf-ae41-ae1f2f479259 + request_id: 7ad53952-7179-4d7b-8b07-e41da78983ac errors: - code: unauthorized message: Access Token Invalid @@ -6105,7 +6104,7 @@ paths: API plan restricted: value: type: error.list - request_id: bebffa8a-a5bf-4712-ac7b-704854109f35 + request_id: 5fae2837-22f7-4670-bd8e-1b71de0bfb2d errors: - code: api_plan_restricted message: Active subscription needed. @@ -6122,14 +6121,14 @@ paths: value: message_type: comment type: user - intercom_user_id: 6687d1b460233569304d2227 + intercom_user_id: 66fd01a09ffbe52cc8b3aa9c body: Thanks again :) admin_note_reply: summary: Admin note reply value: message_type: note type: admin - admin_id: 991268274 + admin_id: 991267059 body: "

    An Unordered HTML List

    An Ordered HTML List

    \
    1. Coffee
    2. Tea
    3. Milk
    @@ -6139,25 +6138,25 @@ paths: value: message_type: quick_reply type: admin - admin_id: 991268276 + admin_id: 991267061 reply_options: - text: 'Yes' - uuid: 5f2479c2-4420-4259-8c7a-47ae5bf81bd0 + uuid: 52337e6c-5eba-48a3-aa23-c66b234985d6 - text: 'No' - uuid: c611bb57-5217-4ec7-9de0-584c75d5ec6a + uuid: 49b7650d-ffca-4116-b3b1-dcee4680704a user_last_conversation_reply: summary: User last conversation reply value: message_type: comment type: user - intercom_user_id: 6687d1bc60233569304d222a + intercom_user_id: 66fd01a99ffbe52cc8b3aa9f body: Thanks again :) not_found: summary: Not found value: message_type: comment type: user - intercom_user_id: 6687d1be60233569304d222b + intercom_user_id: 66fd01ac9ffbe52cc8b3aaa0 body: Thanks again :) "/conversations/{id}/parts": post: @@ -6192,20 +6191,20 @@ paths: Close a conversation: value: type: conversation - id: '562' - created_at: 1720177091 - updated_at: 1720177092 + id: '230' + created_at: 1727857076 + updated_at: 1727857077 waiting_since: snoozed_until: source: type: conversation - id: '403918364' + id: '403918188' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268286' + id: '991267071' name: Ciaran212 Lee email: admin212@email.com attachments: [] @@ -6215,7 +6214,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1c360233569304d222e + id: 66fd01b49ffbe52cc8b3aaa3 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6246,15 +6245,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '152' + id: '72' part_type: close body: "

    Goodbye :)

    " - created_at: 1720177092 - updated_at: 1720177092 - notified_at: 1720177092 + created_at: 1727857077 + updated_at: 1727857077 + notified_at: 1727857077 assigned_to: author: - id: '991268286' + id: '991267071' type: admin name: Ciaran212 Lee email: admin212@email.com @@ -6267,20 +6266,20 @@ paths: Snooze a conversation: value: type: conversation - id: '563' - created_at: 1720177093 - updated_at: 1720177094 + id: '231' + created_at: 1727857079 + updated_at: 1727857081 waiting_since: - snoozed_until: 1720180694 + snoozed_until: 1727860681 source: type: conversation - id: '403918365' + id: '403918189' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268288' + id: '991267073' name: Ciaran213 Lee email: admin213@email.com attachments: [] @@ -6290,7 +6289,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1c560233569304d222f + id: 66fd01b79ffbe52cc8b3aaa4 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6321,15 +6320,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '153' + id: '73' part_type: snoozed body: - created_at: 1720177094 - updated_at: 1720177094 - notified_at: 1720177094 + created_at: 1727857081 + updated_at: 1727857081 + notified_at: 1727857081 assigned_to: author: - id: '991268288' + id: '991267073' type: admin name: Ciaran213 Lee email: admin213@email.com @@ -6342,20 +6341,20 @@ paths: Open a conversation: value: type: conversation - id: '568' - created_at: 1720177093 - updated_at: 1720177103 + id: '236' + created_at: 1727857080 + updated_at: 1727857093 waiting_since: snoozed_until: source: type: conversation - id: '403918366' + id: '403918190' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268290' + id: '991267075' name: Ciaran214 Lee email: admin214@email.com attachments: [] @@ -6365,7 +6364,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1c960233569304d2234 + id: 66fd01bd9ffbe52cc8b3aaa9 external_id: '74' first_contact_reply: admin_assignee_id: @@ -6396,15 +6395,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '155' + id: '75' part_type: open body: - created_at: 1720177103 - updated_at: 1720177103 - notified_at: 1720177103 + created_at: 1727857094 + updated_at: 1727857094 + notified_at: 1727857094 assigned_to: author: - id: '991268290' + id: '991267075' type: admin name: Ciaran214 Lee email: admin214@email.com @@ -6417,20 +6416,20 @@ paths: Assign a conversation: value: type: conversation - id: '573' - created_at: 1720177104 - updated_at: 1720177105 + id: '241' + created_at: 1727857095 + updated_at: 1727857096 waiting_since: snoozed_until: source: type: conversation - id: '403918369' + id: '403918193' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268293' + id: '991267078' name: Ciaran216 Lee email: admin216@email.com attachments: [] @@ -6440,10 +6439,10 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1d060233569304d2238 + id: 66fd01c79ffbe52cc8b3aaad external_id: '70' first_contact_reply: - admin_assignee_id: 991268293 + admin_assignee_id: 991267078 team_assignee_id: open: true state: open @@ -6471,17 +6470,17 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '156' + id: '76' part_type: assign_and_reopen body: - created_at: 1720177105 - updated_at: 1720177105 - notified_at: 1720177105 + created_at: 1727857096 + updated_at: 1727857096 + notified_at: 1727857096 assigned_to: type: admin - id: '991268293' + id: '991267078' author: - id: '991268293' + id: '991267078' type: admin name: Ciaran216 Lee email: admin216@email.com @@ -6501,7 +6500,7 @@ paths: Not found: value: type: error.list - request_id: 77a5975d-d667-44cb-b1e9-257d9a84fd5c + request_id: 1ce8ab2b-11a4-4efc-a0a8-8bfe8ca93a63 errors: - code: not_found message: Resource Not Found @@ -6515,7 +6514,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1ad154c4-c131-4188-8993-e881af8f6a36 + request_id: f32e2852-e962-4ea8-bdb5-1486185178af errors: - code: unauthorized message: Access Token Invalid @@ -6529,7 +6528,7 @@ paths: API plan restricted: value: type: error.list - request_id: 229d0840-ec73-4359-ad2e-a8e3b33af6f5 + request_id: b063ec68-5d77-41e6-bc9e-d05473a09825 errors: - code: api_plan_restricted message: Active subscription needed. @@ -6550,32 +6549,32 @@ paths: value: message_type: close type: admin - admin_id: 991268286 + admin_id: 991267071 body: Goodbye :) snooze_a_conversation: summary: Snooze a conversation value: message_type: snoozed - admin_id: 991268288 - snoozed_until: 1720180694 + admin_id: 991267073 + snoozed_until: 1727860681 open_a_conversation: summary: Open a conversation value: message_type: open - admin_id: 991268290 + admin_id: 991267075 assign_a_conversation: summary: Assign a conversation value: message_type: assignment type: admin - admin_id: 991268293 - assignee_id: 991268293 + admin_id: 991267078 + assignee_id: 991267078 not_found: summary: Not found value: message_type: close type: admin - admin_id: 991268295 + admin_id: 991267080 body: Goodbye :) "/conversations/{id}/run_assignment_rules": post: @@ -6609,20 +6608,20 @@ paths: Assign a conversation using assignment rules: value: type: conversation - id: '577' - created_at: 1720177112 - updated_at: 1720177113 + id: '245' + created_at: 1727857106 + updated_at: 1727857107 waiting_since: snoozed_until: source: type: conversation - id: '403918373' + id: '403918197' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268301' + id: '991267086' name: Ciaran220 Lee email: admin220@email.com attachments: [] @@ -6632,7 +6631,7 @@ paths: type: contact.list contacts: - type: contact - id: 6687d1d760233569304d223c + id: 66fd01d19ffbe52cc8b3aab1 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6663,17 +6662,17 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '157' + id: '77' part_type: default_assignment body: - created_at: 1720177113 - updated_at: 1720177113 - notified_at: 1720177113 + created_at: 1727857107 + updated_at: 1727857107 + notified_at: 1727857107 assigned_to: type: nobody_admin id: author: - id: '991268302' + id: '991267087' type: bot name: Operator email: operator+this_is_an_id400_that_should_be_at_least_@intercom.io @@ -6693,7 +6692,7 @@ paths: Not found: value: type: error.list - request_id: c452be5d-e6cd-471f-8d54-52dc9ec15dff + request_id: 6d258aef-dc4e-4f71-977b-a0de678b1315 errors: - code: not_found message: Resource Not Found @@ -6707,7 +6706,7 @@ paths: Unauthorized: value: type: error.list - request_id: ab4d6c33-6d5c-4fbb-afbf-c156acacce61 + request_id: b6c09ad4-23d9-47e5-b569-965edf404b2b errors: - code: unauthorized message: Access Token Invalid @@ -6721,7 +6720,7 @@ paths: API plan restricted: value: type: error.list - request_id: c98d00fd-780d-4053-812f-ee7b3d5f3e7f + request_id: 8d83cdfe-7a5c-4d79-b778-6ac01a137bf6 errors: - code: api_plan_restricted message: Active subscription needed. @@ -6762,7 +6761,7 @@ paths: value: customers: - type: user - id: 6687d1de60233569304d2240 + id: 66fd01dc9ffbe52cc8b3aab5 schema: "$ref": "#/components/schemas/conversation" '404': @@ -6773,7 +6772,7 @@ paths: Not found: value: type: error.list - request_id: '08d7a307-fe57-4cb7-9dc0-e69ecfd5bd1c' + request_id: b254197f-6466-48c9-8fa8-c185b376cc36 errors: - code: not_found message: Resource Not Found @@ -6787,7 +6786,7 @@ paths: Unauthorized: value: type: error.list - request_id: f3d80de4-3750-48ee-be62-717733f1675e + request_id: 65ff1db5-088b-4f44-b65e-18b4f06b46df errors: - code: unauthorized message: Access Token Invalid @@ -6801,7 +6800,7 @@ paths: API plan restricted: value: type: error.list - request_id: 962e8bf5-0c9e-48d4-8e99-0e8bc6cbe2d7 + request_id: '0890263b-a009-4763-97f4-d8865ba2c8c5' errors: - code: api_plan_restricted message: Active subscription needed. @@ -6816,15 +6815,15 @@ paths: attach_a_contact_to_a_conversation: summary: Attach a contact to a conversation value: - admin_id: 991268309 + admin_id: 991267094 customer: - intercom_user_id: 6687d1de60233569304d2240 + intercom_user_id: 66fd01dc9ffbe52cc8b3aab5 not_found: summary: Not found value: - admin_id: 991268311 + admin_id: 991267096 customer: - intercom_user_id: 6687d1e060233569304d2241 + intercom_user_id: 66fd01df9ffbe52cc8b3aab6 "/conversations/{conversation_id}/customers/{contact_id}": delete: summary: Detach a contact from a group conversation @@ -6867,7 +6866,7 @@ paths: value: customers: - type: user - id: 6687d1eb60233569304d224c + id: 66fd01f39ffbe52cc8b3aac1 schema: "$ref": "#/components/schemas/conversation" '404': @@ -6878,14 +6877,14 @@ paths: Conversation not found: value: type: error.list - request_id: 96307191-4ee8-4047-8f98-0d0ec65278da + request_id: ca541ef4-b8cc-48a3-858b-a05a488db707 errors: - code: not_found message: Resource Not Found Contact not found: value: type: error.list - request_id: 066504a4-e937-4daa-9ac1-43e21fbfaad1 + request_id: b75e74ba-f21e-473d-9c37-1d26c556af08 errors: - code: not_found message: User Not Found @@ -6899,7 +6898,7 @@ paths: Last customer: value: type: error.list - request_id: bb5d2343-5e3d-409e-a574-907bd4763b66 + request_id: e82741ec-00fe-4ae4-9e7d-11ba86420b5e errors: - code: parameter_invalid message: Removing the last customer is not allowed @@ -6913,7 +6912,7 @@ paths: Unauthorized: value: type: error.list - request_id: a87ac0bd-a869-4aa3-99eb-485929d68b2e + request_id: dbbd5d8e-9071-4ab3-9a5f-b46b81f8f3a9 errors: - code: unauthorized message: Access Token Invalid @@ -6927,7 +6926,7 @@ paths: API plan restricted: value: type: error.list - request_id: 61bbbba7-81f8-4e6e-bc38-f8c020fe83e6 + request_id: a120e33c-f5be-4b17-806e-c8bf6650d1d3 errors: - code: api_plan_restricted message: Active subscription needed. @@ -6942,27 +6941,27 @@ paths: detach_a_contact_from_a_group_conversation: summary: Detach a contact from a group conversation value: - admin_id: 991268317 + admin_id: 991267102 customer: - intercom_user_id: 6687d1e460233569304d2244 + intercom_user_id: 66fd01e79ffbe52cc8b3aab9 conversation_not_found: summary: Conversation not found value: - admin_id: 991268320 + admin_id: 991267105 customer: - intercom_user_id: 6687d1ed60233569304d224d + intercom_user_id: 66fd01f59ffbe52cc8b3aac2 contact_not_found: summary: Contact not found value: - admin_id: 991268323 + admin_id: 991267108 customer: - intercom_user_id: 6687d1f460233569304d2255 + intercom_user_id: 66fd02029ffbe52cc8b3aaca last_customer: summary: Last customer value: - admin_id: 991268326 + admin_id: 991267111 customer: - intercom_user_id: 6687d1fc60233569304d225d + intercom_user_id: 66fd020e9ffbe52cc8b3aad2 "/conversations/redact": post: summary: Redact a conversation part @@ -6990,20 +6989,20 @@ paths: Redact a conversation part: value: type: conversation - id: '639' - created_at: 1720177170 - updated_at: 1720177173 - waiting_since: 1720177171 + id: '307' + created_at: 1727857203 + updated_at: 1727857206 + waiting_since: 1727857204 snoozed_until: source: type: conversation - id: '403918399' + id: '403918223' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991268335' + id: '991267120' name: Ciaran240 Lee email: admin240@email.com attachments: [] @@ -7013,10 +7012,10 @@ paths: type: contact.list contacts: - type: contact - id: 6687d21260233569304d2275 + id: 66fd02339ffbe52cc8b3aaea external_id: '70' first_contact_reply: - created_at: 1720177171 + created_at: 1727857204 type: conversation url: admin_assignee_id: @@ -7047,15 +7046,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '165' + id: '85' part_type: open body: "

    This message was deleted

    " - created_at: 1720177171 - updated_at: 1720177172 - notified_at: 1720177171 + created_at: 1727857204 + updated_at: 1727857206 + notified_at: 1727857204 assigned_to: author: - id: 6687d21260233569304d2275 + id: 66fd02339ffbe52cc8b3aaea type: user name: Joe Bloggs email: joe@bloggs.com @@ -7075,7 +7074,7 @@ paths: Not found: value: type: error.list - request_id: 109cb624-5069-4d9d-94fd-02d60a403998 + request_id: 44fec627-e443-4cca-9958-0b30d582b0b4 errors: - code: conversation_part_or_message_not_found message: Conversation part or message not found @@ -7089,7 +7088,7 @@ paths: Unauthorized: value: type: error.list - request_id: 49747736-e8c9-46e4-87b4-b6a18ae605a9 + request_id: 46401bdb-91eb-4bbe-a396-fde65fa96c27 errors: - code: unauthorized message: Access Token Invalid @@ -7105,8 +7104,8 @@ paths: summary: Redact a conversation part value: type: conversation_part - conversation_id: 639 - conversation_part_id: 165 + conversation_id: 307 + conversation_part_id: 85 not_found: summary: Not found value: @@ -7141,24 +7140,25 @@ paths: successful: value: type: ticket - id: '642' - ticket_id: '58' + id: '310' + ticket_id: '20' ticket_attributes: {} ticket_state: - id: '10573' + type: ticket_state + id: '4629' category: submitted internal_label: Submitted external_label: Submitted ticket_type: type: ticket_type - id: '149' + id: '49' name: my-ticket-type-1 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id440_that_should_be_at_least_ archived: false - created_at: 1720177180 - updated_at: 1720177180 + created_at: 1727857218 + updated_at: 1727857218 is_internal: false ticket_type_attributes: type: list @@ -7168,37 +7168,37 @@ paths: type: contact.list contacts: - type: contact - id: 6687d21960233569304d2278 + id: 66fd023e9ffbe52cc8b3aaed external_id: '70' admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1720177177 - updated_at: 1720177180 + created_at: 1727857214 + updated_at: 1727857219 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '167' + id: '87' part_type: comment body: "

    Comment for message

    " - created_at: 1720177177 - updated_at: 1720177177 + created_at: 1727857214 + updated_at: 1727857214 author: - id: 6687d21960233569304d2278 + id: 66fd023e9ffbe52cc8b3aaed type: user name: Joe Bloggs email: joe@bloggs.com attachments: [] redacted: false - type: ticket_part - id: '168' + id: '88' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1720177180 - updated_at: 1720177180 + created_at: 1727857219 + updated_at: 1727857219 author: - id: '991268345' + id: '991267130' type: bot name: Operator email: operator+this_is_an_id440_that_should_be_at_least_@intercom.io @@ -7223,7 +7223,7 @@ paths: Bad request: value: type: error.list - request_id: d77702a0-b05e-460d-86ab-5361e9392238 + request_id: 160ccb27-e177-468a-ad34-97548e488bfa errors: - code: parameter_invalid message: Ticket type is not a customer ticket type @@ -7238,11 +7238,11 @@ paths: successful: summary: successful value: - ticket_type_id: '149' + ticket_type_id: '49' bad_request: summary: Bad request value: - ticket_type_id: '150' + ticket_type_id: '50' "/custom_object_instances/{custom_object_type_identifier}": parameters: - name: custom_object_type_identifier @@ -7271,14 +7271,14 @@ paths: examples: successful: value: - id: '16' + id: '6' type: object_type_identifier_1 custom_attributes: {} external_id: '123' external_created_at: 1392036272 external_updated_at: 1392036272 - created_at: 1720177185 - updated_at: 1720177185 + created_at: 1727857226 + updated_at: 1727857226 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7289,7 +7289,7 @@ paths: Unauthorized: value: type: error.list - request_id: 920b6404-a808-4c77-940b-16d2e1bbd8d8 + request_id: ed872bd0-2442-4e59-aa3f-7f9a7fcdf169 errors: - code: unauthorized message: Access Token Invalid @@ -7349,14 +7349,14 @@ paths: examples: successful: value: - id: '18' + id: '8' type: object_type_identifier_4 custom_attributes: {} external_id: '123' external_created_at: external_updated_at: - created_at: 1720177187 - updated_at: 1720177187 + created_at: 1727857228 + updated_at: 1727857228 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7367,7 +7367,7 @@ paths: Unauthorized: value: type: error.list - request_id: 296ee87a-1c44-4db9-9444-10d021e67d54 + request_id: 7a244bcf-1487-4e1e-abb7-4f80a4d5ecef errors: - code: unauthorized message: Access Token Invalid @@ -7407,14 +7407,14 @@ paths: examples: successful: value: - id: '19' + id: '9' type: object_type_identifier_6 custom_attributes: {} external_id: '123' external_created_at: external_updated_at: - created_at: 1720177188 - updated_at: 1720177188 + created_at: 1727857229 + updated_at: 1727857229 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7425,7 +7425,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8f22029a-8471-48b2-8f26-9b5003bcd44f + request_id: 72a31e34-c5c6-4f29-b387-e1e7be6fe475 errors: - code: unauthorized message: Access Token Invalid @@ -7456,7 +7456,7 @@ paths: examples: successful: value: - id: '20' + id: '10' object: object_type_identifier_8 deleted: true schema: @@ -7469,7 +7469,7 @@ paths: Unauthorized: value: type: error.list - request_id: 6bab3aff-63ce-4e7a-81ce-f7139e3c0041 + request_id: 649b8a8f-5eb8-441e-894a-0c3c9a5874d1 errors: - code: unauthorized message: Access Token Invalid @@ -7655,7 +7655,7 @@ paths: custom: false archived: false model: company - - id: 50 + - id: 18 type: data_attribute name: The One Ring full_name: custom_attributes.The One Ring @@ -7668,9 +7668,9 @@ paths: messenger_writable: true custom: true archived: false - admin_id: '991268362' - created_at: 1720177190 - updated_at: 1720177190 + admin_id: '991267147' + created_at: 1727857232 + updated_at: 1727857232 model: company - type: data_attribute name: id @@ -7742,7 +7742,7 @@ paths: Unauthorized: value: type: error.list - request_id: 860f0070-b2e1-4435-a371-e9099525d0f7 + request_id: 7094c9ac-50f8-4b70-8322-94a59ec22184 errors: - code: unauthorized message: Access Token Invalid @@ -7767,7 +7767,7 @@ paths: examples: Successful: value: - id: 53 + id: 21 type: data_attribute name: Mithril Shirt full_name: custom_attributes.Mithril Shirt @@ -7778,9 +7778,9 @@ paths: messenger_writable: false custom: true archived: false - admin_id: '991268364' - created_at: 1720177192 - updated_at: 1720177192 + admin_id: '991267149' + created_at: 1727857234 + updated_at: 1727857234 model: company schema: "$ref": "#/components/schemas/data_attribute" @@ -7792,7 +7792,7 @@ paths: Same name already exists: value: type: error.list - request_id: 20ac697f-9b4a-452d-b827-46ec491d9915 + request_id: 16e616ae-1e20-460d-b414-c1334789ecbb errors: - code: parameter_invalid message: You already have 'The One Ring' in your company data. @@ -7800,7 +7800,7 @@ paths: Invalid name: value: type: error.list - request_id: ed0e288d-3cd0-4a75-8504-f138dcfbef64 + request_id: c6c87a7e-49ca-46f9-82ff-8d82dd61ccdf errors: - code: parameter_invalid message: Your name for this attribute must only contain alphanumeric @@ -7808,7 +7808,7 @@ paths: Attribute already exists: value: type: error.list - request_id: 1c154501-b3f3-49cd-a753-94f03dde634b + request_id: e2233d83-6518-4559-91e8-87770036d6fe errors: - code: parameter_invalid message: You already have 'The One Ring' in your company data. @@ -7816,14 +7816,14 @@ paths: Invalid Data Type: value: type: error.list - request_id: 45dba8c0-f55f-42a0-91ed-fe5d35abc613 + request_id: 6a37d4c7-7cef-4a41-a128-5335e2ee6b72 errors: - code: parameter_invalid message: Data Type isn't an option Too few options for list: value: type: error.list - request_id: ff7ace10-2a37-4698-8165-0ac42a3c6ee0 + request_id: f5f1d0aa-2ffc-43a6-815e-439a4adca8af errors: - code: parameter_invalid message: The Data Attribute model field must be either contact @@ -7838,7 +7838,7 @@ paths: Unauthorized: value: type: error.list - request_id: ee4994c4-8828-44d9-8764-ba6f9050383b + request_id: 2e9f4e21-5ef0-4047-95a1-58e5f052d09e errors: - code: unauthorized message: Access Token Invalid @@ -7917,7 +7917,7 @@ paths: examples: Successful: value: - id: 60 + id: 28 type: data_attribute name: The One Ring full_name: custom_attributes.The One Ring @@ -7932,9 +7932,9 @@ paths: messenger_writable: true custom: true archived: false - admin_id: '991268371' - created_at: 1720177196 - updated_at: 1720177196 + admin_id: '991267156' + created_at: 1727857239 + updated_at: 1727857239 model: company schema: "$ref": "#/components/schemas/data_attribute" @@ -7946,7 +7946,7 @@ paths: Too few options in list: value: type: error.list - request_id: edf136ae-34a4-4909-9590-4d86376b8b8d + request_id: dc4a4575-c686-43b7-b695-96d63dc87cca errors: - code: parameter_invalid message: Options isn't an array @@ -7960,7 +7960,7 @@ paths: Attribute Not Found: value: type: error.list - request_id: 1ebdabc6-6250-4e44-be8f-f6b88cb9d71c + request_id: 145c272e-06ba-46cc-b8b5-cc438635063f errors: - code: field_not_found message: We couldn't find that data attribute to update @@ -7974,7 +7974,7 @@ paths: Has Dependant Object: value: type: error.list - request_id: bb0cf203-4ee5-4437-8814-ec261cf1ca0d + request_id: 8e16d3a3-7458-4910-a900-91c8d4329d3b errors: - code: data_invalid message: The Data Attribute you are trying to archive has a @@ -7989,7 +7989,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2c9dfead-e31e-4b97-836a-245e431147be + request_id: b6d77524-7f36-49ce-b8bc-501ad11b6fd6 errors: - code: unauthorized message: Access Token Invalid @@ -8094,7 +8094,7 @@ paths: Unauthorized: value: type: error.list - request_id: b56cee48-2502-4371-9d99-d44569849c03 + request_id: 913a60e0-4025-4a1a-a60f-82051a8f9fcf errors: - code: unauthorized message: Access Token Invalid @@ -8181,7 +8181,7 @@ paths: pages: next: http://api.intercom.test/events?next page email: user26@email.com - intercom_user_id: 6687d23260233569304d227e + intercom_user_id: 66fd025f9ffbe52cc8b3aaf3 user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 schema: "$ref": "#/components/schemas/data_event_summary" @@ -8193,7 +8193,7 @@ paths: Unauthorized: value: type: error.list - request_id: 6ea208f7-0ade-43cc-8e1d-9e3b64ecd86b + request_id: 1d331cf2-3933-4007-a81e-c292880681bf errors: - code: unauthorized message: Access Token Invalid @@ -8224,7 +8224,7 @@ paths: Unauthorized: value: type: error.list - request_id: 53518173-d241-4528-9558-d0187cedc0ac + request_id: 62219d74-e6fa-4e6e-9583-f23ed87b2324 errors: - code: unauthorized message: Access Token Invalid @@ -8268,7 +8268,7 @@ paths: examples: successful: value: - job_identifier: td03flibvs9ogcld + job_identifier: 4vvfpiq2mhutwxkv status: pending download_url: '' download_expires_at: '' @@ -8283,8 +8283,8 @@ paths: successful: summary: successful value: - created_at_after: 1720159204 - created_at_before: 1720177204 + created_at_after: 1727839250 + created_at_before: 1727857250 "/export/content/data/{job_identifier}": get: summary: Show content data export @@ -8318,7 +8318,7 @@ paths: examples: successful: value: - job_identifier: bvlev4bzzq1ti8uw + job_identifier: f0rved8dp1h88atr status: pending download_url: '' download_expires_at: '' @@ -8350,7 +8350,7 @@ paths: examples: successful: value: - job_identifier: varoerqmz4nbjt9g + job_identifier: cuxq4lepfgt53o2m status: canceled download_url: '' download_expires_at: '' @@ -8411,30 +8411,30 @@ paths: user message created: value: type: user_message - id: '403918404' - created_at: 1720177208 + id: '403918228' + created_at: 1727857254 body: heyy message_type: inapp - conversation_id: '644' + conversation_id: '312' lead message created: value: type: user_message - id: '403918405' - created_at: 1720177209 + id: '403918229' + created_at: 1727857256 body: heyy message_type: inapp - conversation_id: '645' + conversation_id: '313' admin message created: value: type: admin_message - id: '20' - created_at: 1720177211 + id: '10' + created_at: 1727857258 subject: heyy body: heyy message_type: inapp owner: type: admin - id: '991268394' + id: '991267179' name: Ciaran292 Lee email: admin292@email.com away_mode_enabled: false @@ -8449,14 +8449,14 @@ paths: No body supplied for message: value: type: error.list - request_id: a386edac-bf66-4252-908a-e634fd1092d2 + request_id: c0c38cb5-63d4-44e1-b418-4eaba75fdb7c errors: - code: parameter_invalid message: Body is required No body supplied for email message: value: type: error.list - request_id: 00a566de-937c-49f6-b90e-301d1c3cb235 + request_id: 18a870a1-2994-4b9c-b5e0-cb36e3b6edce errors: - code: parameter_invalid message: Body is required @@ -8470,7 +8470,7 @@ paths: No subject supplied for email message: value: type: error.list - request_id: fe7e3ccd-926a-40b6-9804-c1681c7e8a9d + request_id: ec3fd41b-0f1c-4146-92bf-429d634b0476 errors: - code: parameter_not_found message: No subject supplied for email message @@ -8484,7 +8484,7 @@ paths: Unauthorized: value: type: error.list - request_id: 499b79c9-871e-4810-891f-6d2345cd65e6 + request_id: b44aa0fc-e600-4830-bef0-a16e1e7180b8 errors: - code: unauthorized message: Access Token Invalid @@ -8498,7 +8498,7 @@ paths: API plan restricted: value: type: error.list - request_id: ee4068a0-595d-4873-8fa6-d5ec96e412c4 + request_id: 3ad5b261-9a63-4571-b2ed-5c9aa98a5003 errors: - code: api_plan_restricted message: Active subscription needed. @@ -8515,7 +8515,7 @@ paths: value: from: type: user - id: 6687d23760233569304d2283 + id: 66fd02669ffbe52cc8b3aaf8 body: heyy referer: https://twitter.com/bob lead_message_created: @@ -8523,7 +8523,7 @@ paths: value: from: type: lead - id: 6687d23960233569304d2284 + id: 66fd02689ffbe52cc8b3aaf9 body: heyy referer: https://twitter.com/bob admin_message_created: @@ -8531,10 +8531,10 @@ paths: value: from: type: admin - id: '991268394' + id: '991267179' to: type: user - id: 6687d23a60233569304d2285 + id: 66fd026a9ffbe52cc8b3aafa message_type: conversation body: heyy no_body_supplied_for_message: @@ -8542,10 +8542,10 @@ paths: value: from: type: admin - id: '991268396' + id: '991267181' to: type: user - id: 6687d23c60233569304d2286 + id: 66fd026b9ffbe52cc8b3aafb message_type: inapp body: subject: heyy @@ -8554,7 +8554,7 @@ paths: value: from: type: admin - id: '991268397' + id: '991267182' to: type: user user_id: '70' @@ -8565,10 +8565,10 @@ paths: value: from: type: admin - id: '991268398' + id: '991267183' to: type: user - id: 6687d23d60233569304d2288 + id: 66fd026d9ffbe52cc8b3aafd message_type: email body: subject: heyy @@ -8599,12 +8599,12 @@ paths: total_pages: 1 type: pages data: - - id: '43' + - id: '15' type: news-item workspace_id: this_is_an_id530_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991268403 + sender_id: 991267188 state: draft labels: [] cover_image_url: @@ -8614,15 +8614,15 @@ paths: - - deliver_silently: false - created_at: 1720177215 - updated_at: 1720177215 + created_at: 1727857264 + updated_at: 1727857264 newsfeed_assignments: [] - - id: '44' + - id: '16' type: news-item workspace_id: this_is_an_id530_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991268405 + sender_id: 991267190 state: draft labels: [] cover_image_url: @@ -8632,8 +8632,8 @@ paths: - - deliver_silently: false - created_at: 1720177215 - updated_at: 1720177215 + created_at: 1727857264 + updated_at: 1727857264 newsfeed_assignments: [] total_count: 2 schema: @@ -8646,7 +8646,7 @@ paths: Unauthorized: value: type: error.list - request_id: aa5e62dd-fae4-4ab2-89c6-a4841b298aff + request_id: d485bf96-c6e6-445c-84d0-5606708e4474 errors: - code: unauthorized message: Access Token Invalid @@ -8671,12 +8671,12 @@ paths: examples: successful: value: - id: '47' + id: '19' type: news-item workspace_id: this_is_an_id534_that_should_be_at_least_ title: Halloween is here! body: "

    New costumes in store for this spooky season

    " - sender_id: 991268412 + sender_id: 991267197 state: live labels: - New @@ -8687,10 +8687,10 @@ paths: - "\U0001F606" - "\U0001F605" deliver_silently: true - created_at: 1720177218 - updated_at: 1720177218 + created_at: 1727857267 + updated_at: 1727857267 newsfeed_assignments: - - newsfeed_id: 78 + - newsfeed_id: 28 published_at: 1664638214 schema: "$ref": "#/components/schemas/news_item" @@ -8702,7 +8702,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8a10d75d-067e-42d0-9fdb-05bd241956ae + request_id: c510fe9a-3843-4446-b25c-48cf23e4a0ea errors: - code: unauthorized message: Access Token Invalid @@ -8723,14 +8723,14 @@ paths: - Product - Update - New - sender_id: 991268412 + sender_id: 991267197 deliver_silently: true reactions: - "\U0001F606" - "\U0001F605" state: live newsfeed_assignments: - - newsfeed_id: 78 + - newsfeed_id: 28 published_at: 1664638214 "/news/news_items/{id}": get: @@ -8759,12 +8759,12 @@ paths: examples: successful: value: - id: '48' + id: '20' type: news-item workspace_id: this_is_an_id538_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991268415 + sender_id: 991267200 state: live labels: [] cover_image_url: @@ -8774,11 +8774,11 @@ paths: - - deliver_silently: false - created_at: 1720177219 - updated_at: 1720177219 + created_at: 1727857269 + updated_at: 1727857269 newsfeed_assignments: - - newsfeed_id: 80 - published_at: 1720177219 + - newsfeed_id: 30 + published_at: 1727857269 schema: "$ref": "#/components/schemas/news_item" '404': @@ -8789,7 +8789,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 61d7c693-7c0c-49c5-b80c-6ef3058baf24 + request_id: f68cd910-d16a-498d-9711-1af86e2348a0 errors: - code: not_found message: Resource Not Found @@ -8803,7 +8803,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2b8f555c-9d87-43e2-bc2d-5afd32e32931 + request_id: dd9fe9e2-c88c-42e7-82ce-08ed3d8ee0e0 errors: - code: unauthorized message: Access Token Invalid @@ -8834,12 +8834,12 @@ paths: examples: successful: value: - id: '51' + id: '23' type: news-item workspace_id: this_is_an_id544_that_should_be_at_least_ title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991268423 + sender_id: 991267208 state: live labels: [] cover_image_url: @@ -8847,8 +8847,8 @@ paths: - "\U0001F61D" - "\U0001F602" deliver_silently: false - created_at: 1720177221 - updated_at: 1720177222 + created_at: 1727857272 + updated_at: 1727857272 newsfeed_assignments: [] schema: "$ref": "#/components/schemas/news_item" @@ -8860,7 +8860,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 736e620d-07ce-47e8-9265-a08fb6a06e73 + request_id: 6d5f0200-a2bd-458f-9812-fe2d09dc59a5 errors: - code: not_found message: Resource Not Found @@ -8874,7 +8874,7 @@ paths: Unauthorized: value: type: error.list - request_id: ddeb85d2-8655-4ce6-a25c-c9f6c6b6521f + request_id: 6deaed9c-3eeb-4da9-8fe7-990bb8ec2006 errors: - code: unauthorized message: Access Token Invalid @@ -8891,7 +8891,7 @@ paths: value: title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991268423 + sender_id: 991267208 reactions: - "\U0001F61D" - "\U0001F602" @@ -8900,7 +8900,7 @@ paths: value: title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991268426 + sender_id: 991267211 reactions: - "\U0001F61D" - "\U0001F602" @@ -8930,7 +8930,7 @@ paths: examples: successful: value: - id: '54' + id: '26' object: news-item deleted: true schema: @@ -8943,7 +8943,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 8a12d194-2a0c-4b31-a104-443eb249c137 + request_id: ca1cea72-f3da-442c-a726-18a39cd9f372 errors: - code: not_found message: Resource Not Found @@ -8957,7 +8957,7 @@ paths: Unauthorized: value: type: error.list - request_id: e3889bcc-d293-4d6e-8f07-442e11c01f32 + request_id: fb278bb8-7a96-4d09-b032-90fecda2410e errors: - code: unauthorized message: Access Token Invalid @@ -9010,7 +9010,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2ae5555a-2edc-420d-b8d8-53ce8e020363 + request_id: 0c6d76c8-bdfc-4e54-a6d6-9b8d551a3aba errors: - code: unauthorized message: Access Token Invalid @@ -9043,16 +9043,16 @@ paths: total_pages: 1 type: pages data: - - id: '93' + - id: '44' type: newsfeed name: Visitor Feed - created_at: 1720177228 - updated_at: 1720177228 - - id: '94' + created_at: 1727857280 + updated_at: 1727857280 + - id: '43' type: newsfeed name: Visitor Feed - created_at: 1720177228 - updated_at: 1720177228 + created_at: 1727857279 + updated_at: 1727857279 total_count: 2 schema: "$ref": "#/components/schemas/paginated_response" @@ -9064,7 +9064,7 @@ paths: Unauthorized: value: type: error.list - request_id: d90c9ab5-3477-4d4d-9a5d-d94c23589024 + request_id: 6f2be0c1-27aa-4397-b31a-0169dbe542a3 errors: - code: unauthorized message: Access Token Invalid @@ -9098,11 +9098,11 @@ paths: examples: successful: value: - id: '97' + id: '47' type: newsfeed name: Visitor Feed - created_at: 1720177229 - updated_at: 1720177229 + created_at: 1727857281 + updated_at: 1727857281 schema: "$ref": "#/components/schemas/newsfeed" '401': @@ -9113,7 +9113,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5814d5c2-ea72-4487-a25d-d9ef45f45481 + request_id: 538c5dc6-7fbd-4e7f-b8f9-6a080d761895 errors: - code: unauthorized message: Access Token Invalid @@ -9147,14 +9147,14 @@ paths: Note found: value: type: note - id: '50' - created_at: 1719486030 + id: '24' + created_at: 1727166083 contact: type: contact - id: 6687d24e60233569304d228b + id: 66fd02839ffbe52cc8b3ab00 author: type: admin - id: '991268442' + id: '991267227' name: Ciaran339 Lee email: admin339@email.com away_mode_enabled: false @@ -9170,7 +9170,7 @@ paths: Note not found: value: type: error.list - request_id: f15ac321-09ee-41a7-a5af-0f5c3679f7c5 + request_id: 33d614dd-e3bb-47a0-ac62-c9011db026bf errors: - code: not_found message: Resource Not Found @@ -9184,7 +9184,7 @@ paths: Unauthorized: value: type: error.list - request_id: c16bf504-1fb6-4fe2-b16e-45f4eb6fed63 + request_id: eecbbfee-4640-4c7e-8b04-03bed46d7341 errors: - code: unauthorized message: Access Token Invalid @@ -9220,16 +9220,16 @@ paths: type: segment.list segments: - type: segment - id: 6687d25060233569304d228e + id: 66fd02869ffbe52cc8b3ab03 name: John segment - created_at: 1720177232 - updated_at: 1720177232 + created_at: 1727857286 + updated_at: 1727857286 person_type: user - type: segment - id: 6687d25060233569304d228f + id: 66fd02869ffbe52cc8b3ab04 name: Jane segment - created_at: 1720177232 - updated_at: 1720177232 + created_at: 1727857286 + updated_at: 1727857286 person_type: user schema: "$ref": "#/components/schemas/segment_list" @@ -9241,7 +9241,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1e6dfab6-9c1d-47f0-b7a5-17c8ba2964e3 + request_id: ce940eba-89d4-4ac7-a629-0b9c1b53de37 errors: - code: unauthorized message: Access Token Invalid @@ -9275,10 +9275,10 @@ paths: Successful response: value: type: segment - id: 6687d25160233569304d2292 + id: 66fd02889ffbe52cc8b3ab07 name: John segment - created_at: 1720177233 - updated_at: 1720177233 + created_at: 1727857288 + updated_at: 1727857288 person_type: user schema: "$ref": "#/components/schemas/segment" @@ -9290,7 +9290,7 @@ paths: Segment not found: value: type: error.list - request_id: 3196e307-3ea2-4168-af5d-2702f639b973 + request_id: 07e00389-c67c-4cc7-ad63-6cdd2c3c6460 errors: - code: not_found message: Resource Not Found @@ -9304,7 +9304,7 @@ paths: Unauthorized: value: type: error.list - request_id: 570f0faf-ace1-43d3-b44a-4f0b80799c26 + request_id: 77dcef51-06dd-4525-bbf8-6044f11b08cc errors: - code: unauthorized message: Access Token Invalid @@ -9334,7 +9334,7 @@ paths: type: list data: - type: subscription - id: '183' + id: '91' state: live consent_type: opt_out default_translation: @@ -9357,7 +9357,7 @@ paths: Unauthorized: value: type: error.list - request_id: db8308b5-54f4-4bcd-ab67-7f48a4bbb829 + request_id: 7c62cfef-e04c-44bc-a19f-07941561885f errors: - code: unauthorized message: Access Token Invalid @@ -9387,7 +9387,7 @@ paths: examples: successful: value: - url: http://via.intercom.io/msgr/a46c6335-7341-43dc-9af1-c3bea3f3d8c5 + url: http://via.intercom.io/msgr/24f320ac-246f-4386-a94e-f04821314dc1 type: phone_call_redirect schema: "$ref": "#/components/schemas/phone_switch" @@ -9420,7 +9420,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7141ff5f-5b8c-467e-8a0f-5b2192e095cc + request_id: 937454ce-d9af-4b74-8763-8cfe11dce51c errors: - code: unauthorized message: Access Token Invalid @@ -9483,7 +9483,7 @@ paths: type: list data: - type: tag - id: '161' + id: '69' name: Manual tag 1 schema: "$ref": "#/components/schemas/tag_list" @@ -9495,7 +9495,7 @@ paths: Unauthorized: value: type: error.list - request_id: fbaaa496-5ebb-43b4-9dc6-00d8af1e0a7a + request_id: 728e6de8-83df-4466-a83f-0dbd68d87b12 errors: - code: unauthorized message: Access Token Invalid @@ -9534,7 +9534,7 @@ paths: Action successful: value: type: tag - id: '164' + id: '72' name: test schema: "$ref": "#/components/schemas/tag" @@ -9546,7 +9546,7 @@ paths: Invalid parameters: value: type: error.list - request_id: 87f86a71-beed-4c70-9eb2-3be620aa818a + request_id: 47e1978a-ce1c-40f2-91c6-dc7df400667a errors: - code: parameter_invalid message: invalid tag parameters @@ -9560,14 +9560,14 @@ paths: Company not found: value: type: error.list - request_id: 062b5bbd-319a-4af2-b23d-40de609cff0b + request_id: c09821b3-0d4c-48cd-b098-bec827484232 errors: - code: company_not_found message: Company Not Found User not found: value: type: error.list - request_id: 30fa3507-154f-45f1-9343-667272f2502d + request_id: c2658060-aa56-47ef-a501-c69a480dc7d4 errors: - code: not_found message: User Not Found @@ -9581,7 +9581,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5798dec9-aabd-44c0-84de-a46b50d4b5cf + request_id: b221bfd5-2423-4365-892b-c8766ad97701 errors: - code: unauthorized message: Access Token Invalid @@ -9647,7 +9647,7 @@ paths: Tag found: value: type: tag - id: '172' + id: '80' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -9659,7 +9659,7 @@ paths: Tag not found: value: type: error.list - request_id: 8184767c-7ff2-4b29-afae-5d304244a4de + request_id: d016c66d-e66c-4574-9d6e-d5523444d8a2 errors: - code: not_found message: Resource Not Found @@ -9673,7 +9673,7 @@ paths: Unauthorized: value: type: error.list - request_id: 79204641-85b0-4be6-8cbb-dff2b2fcb0c4 + request_id: 75ecbc66-a998-4d5d-9450-44fc56846a54 errors: - code: unauthorized message: Access Token Invalid @@ -9709,7 +9709,7 @@ paths: Resource not found: value: type: error.list - request_id: 3617b0b7-e477-4fc0-b379-d9e372b1b326 + request_id: 5b4fe9e5-b5bb-4249-ae2b-0d8d87cf0490 errors: - code: not_found message: Resource Not Found @@ -9723,7 +9723,7 @@ paths: Tag has dependent objects: value: type: error.list - request_id: ea8aba91-2a9a-4d4c-bce8-9e17fe87fddb + request_id: 05547561-8902-4734-a1d1-67e9019d1847 errors: - code: tag_has_dependent_objects message: 'Unable to delete Tag with dependent objects. Segments: @@ -9738,7 +9738,7 @@ paths: Unauthorized: value: type: error.list - request_id: 24271cdd-de02-43de-87b3-d70139ef1402 + request_id: 89c8f6cd-9ee0-403b-b42e-605022cbb921 errors: - code: unauthorized message: Access Token Invalid @@ -9776,7 +9776,7 @@ paths: Unauthorized: value: type: error.list - request_id: c42375a4-f124-445e-9026-4d0f76779e9a + request_id: 55d69964-d923-4702-ae43-dd82b459469c errors: - code: unauthorized message: Access Token Invalid @@ -9811,7 +9811,7 @@ paths: successful: value: type: team - id: '991268480' + id: '991267265' name: team 1 admin_ids: [] schema: @@ -9824,7 +9824,7 @@ paths: Team not found: value: type: error.list - request_id: 6f2d6ef1-22c5-4e94-a07e-a14e2f5bb17e + request_id: 37abcb7a-7e0f-4c09-a1a6-5d27bc16708c errors: - code: team_not_found message: Team not found @@ -9838,7 +9838,7 @@ paths: Unauthorized: value: type: error.list - request_id: a4789124-9ded-4676-93d0-4fcb73ba5bed + request_id: effb9bb2-e20b-444c-810a-ef8e3840ee6c errors: - code: unauthorized message: Access Token Invalid @@ -9866,7 +9866,8 @@ paths: value: type: list data: - - id: '11357' + - type: ticket_state + id: '5413' category: submitted internal_label: Submitted external_label: Submitted @@ -9874,7 +9875,7 @@ paths: type: list data: - type: ticket_type - id: '151' + id: '51' name: my-ticket-type-3 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9882,7 +9883,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '152' + id: '52' name: my-ticket-type-4 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9890,7 +9891,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '154' + id: '54' name: my-ticket-type-6 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9898,7 +9899,8 @@ paths: is_internal: false category: Back-office archived: false - - id: '11358' + - type: ticket_state + id: '5414' category: in_progress internal_label: In progress external_label: In progress @@ -9906,7 +9908,7 @@ paths: type: list data: - type: ticket_type - id: '151' + id: '51' name: my-ticket-type-3 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9914,7 +9916,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '152' + id: '52' name: my-ticket-type-4 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9922,7 +9924,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '154' + id: '54' name: my-ticket-type-6 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9930,7 +9932,8 @@ paths: is_internal: false category: Back-office archived: false - - id: '11359' + - type: ticket_state + id: '5415' category: waiting_on_customer internal_label: Waiting on customer external_label: Waiting on you @@ -9938,7 +9941,7 @@ paths: type: list data: - type: ticket_type - id: '151' + id: '51' name: my-ticket-type-3 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9946,7 +9949,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '152' + id: '52' name: my-ticket-type-4 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9954,7 +9957,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '154' + id: '54' name: my-ticket-type-6 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9962,7 +9965,8 @@ paths: is_internal: false category: Back-office archived: false - - id: '11360' + - type: ticket_state + id: '5416' category: resolved internal_label: Resolved external_label: Resolved @@ -9970,7 +9974,7 @@ paths: type: list data: - type: ticket_type - id: '151' + id: '51' name: my-ticket-type-3 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9978,7 +9982,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '152' + id: '52' name: my-ticket-type-4 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9986,7 +9990,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '154' + id: '54' name: my-ticket-type-6 description: my ticket type description is awesome. icon: "\U0001F981" @@ -9994,7 +9998,8 @@ paths: is_internal: false category: Back-office archived: false - - id: '11361' + - type: ticket_state + id: '5417' category: submitted internal_label: Admin label 1 external_label: User label @@ -10002,7 +10007,7 @@ paths: type: list data: - type: ticket_type - id: '151' + id: '51' name: my-ticket-type-3 description: my ticket type description is awesome. icon: "\U0001F981" @@ -10010,7 +10015,7 @@ paths: is_internal: false category: Back-office - type: ticket_type - id: '152' + id: '52' name: my-ticket-type-4 description: my ticket type description is awesome. icon: "\U0001F981" @@ -10018,7 +10023,8 @@ paths: is_internal: false category: Back-office archived: false - - id: '11362' + - type: ticket_state + id: '5418' category: submitted internal_label: Admin label 2 external_label: User label @@ -10026,7 +10032,7 @@ paths: type: list data: - type: ticket_type - id: '154' + id: '54' name: my-ticket-type-6 description: my ticket type description is awesome. icon: "\U0001F981" @@ -10044,7 +10050,7 @@ paths: Unauthorized: value: type: error.list - request_id: a3098a57-46d0-49f2-a331-14f5c27e92c6 + request_id: dbd44320-b1c6-4a0f-a798-2b0f61a7716d errors: - code: unauthorized message: Access Token Invalid @@ -10077,7 +10083,7 @@ paths: Ticket Type Attribute created: value: type: ticket_type_attribute - id: '325' + id: '106' workspace_id: this_is_an_id640_that_should_be_at_least_ name: Attribute Title description: Attribute Description @@ -10090,10 +10096,10 @@ paths: visible_on_create: true visible_to_contacts: true default: false - ticket_type_id: 159 + ticket_type_id: 59 archived: false - created_at: 1720177257 - updated_at: 1720177257 + created_at: 1727857320 + updated_at: 1727857320 schema: "$ref": "#/components/schemas/ticket_type_attribute" '401': @@ -10104,7 +10110,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3ed2cb12-78f3-453c-8141-7cf47ce654ab + request_id: 94f6ab96-e21f-408c-a8b3-11737aa7ce3c errors: - code: unauthorized message: Access Token Invalid @@ -10157,7 +10163,7 @@ paths: Ticket Type Attribute updated: value: type: ticket_type_attribute - id: '330' + id: '111' workspace_id: this_is_an_id644_that_should_be_at_least_ name: name description: New Attribute Description @@ -10168,10 +10174,10 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 161 + ticket_type_id: 61 archived: false - created_at: 1720177258 - updated_at: 1720177258 + created_at: 1727857322 + updated_at: 1727857322 schema: "$ref": "#/components/schemas/ticket_type_attribute" '401': @@ -10182,7 +10188,7 @@ paths: Unauthorized: value: type: error.list - request_id: d3f3defc-8aad-4419-86e3-c6870b16e857 + request_id: 7fb51e03-1418-41c8-8439-0a70b46f8d2b errors: - code: unauthorized message: Access Token Invalid @@ -10221,20 +10227,20 @@ paths: type: list data: - type: ticket_type - id: '163' + id: '63' name: Bug Report description: Bug Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id648_that_should_be_at_least_ archived: false - created_at: 1720177259 - updated_at: 1720177259 + created_at: 1727857323 + updated_at: 1727857323 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '333' + id: '114' workspace_id: this_is_an_id648_that_should_be_at_least_ name: _default_title_ description: '' @@ -10247,12 +10253,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 163 + ticket_type_id: 63 archived: false - created_at: 1720177259 - updated_at: 1720177259 + created_at: 1727857323 + updated_at: 1727857323 - type: ticket_type_attribute - id: '335' + id: '116' workspace_id: this_is_an_id648_that_should_be_at_least_ name: name description: description @@ -10264,12 +10270,12 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 163 + ticket_type_id: 63 archived: false - created_at: 1720177259 - updated_at: 1720177259 + created_at: 1727857324 + updated_at: 1727857324 - type: ticket_type_attribute - id: '334' + id: '115' workspace_id: this_is_an_id648_that_should_be_at_least_ name: _default_description_ description: '' @@ -10282,27 +10288,31 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 163 + ticket_type_id: 63 archived: false - created_at: 1720177259 - updated_at: 1720177259 + created_at: 1727857323 + updated_at: 1727857323 category: Customer ticket_states: type: list data: - - id: '11409' + - type: ticket_state + id: '5465' category: submitted internal_label: Submitted external_label: Submitted - - id: '11410' + - type: ticket_state + id: '5466' category: in_progress internal_label: In progress external_label: In progress - - id: '11411' + - type: ticket_state + id: '5467' category: waiting_on_customer internal_label: Waiting on customer external_label: Waiting on you - - id: '11412' + - type: ticket_state + id: '5468' category: resolved internal_label: Resolved external_label: Resolved @@ -10316,7 +10326,7 @@ paths: Unauthorized: value: type: error.list - request_id: 64a31a65-39a6-4ab6-8e61-80af55b8a545 + request_id: c8086fd8-b402-4c44-a87e-11fbea550dea errors: - code: unauthorized message: Access Token Invalid @@ -10345,20 +10355,20 @@ paths: Ticket type created: value: type: ticket_type - id: '166' + id: '66' name: Customer Issue description: Customer Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id652_that_should_be_at_least_ archived: false - created_at: 1720177261 - updated_at: 1720177261 + created_at: 1727857326 + updated_at: 1727857326 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '342' + id: '123' workspace_id: this_is_an_id652_that_should_be_at_least_ name: _default_title_ description: '' @@ -10371,12 +10381,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 166 + ticket_type_id: 66 archived: false - created_at: 1720177261 - updated_at: 1720177261 + created_at: 1727857326 + updated_at: 1727857326 - type: ticket_type_attribute - id: '343' + id: '124' workspace_id: this_is_an_id652_that_should_be_at_least_ name: _default_description_ description: '' @@ -10389,27 +10399,31 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 166 + ticket_type_id: 66 archived: false - created_at: 1720177261 - updated_at: 1720177261 + created_at: 1727857326 + updated_at: 1727857326 category: Customer ticket_states: type: list data: - - id: '11425' + - type: ticket_state + id: '5481' category: submitted internal_label: Submitted external_label: Submitted - - id: '11426' + - type: ticket_state + id: '5482' category: in_progress internal_label: In progress external_label: In progress - - id: '11427' + - type: ticket_state + id: '5483' category: waiting_on_customer internal_label: Waiting on customer external_label: Waiting on you - - id: '11428' + - type: ticket_state + id: '5484' category: resolved internal_label: Resolved external_label: Resolved @@ -10423,7 +10437,7 @@ paths: Unauthorized: value: type: error.list - request_id: 31623030-b25b-4989-bc63-d8fde2d19562 + request_id: b83bb13d-ae98-4163-91c3-b067c573bbe2 errors: - code: unauthorized message: Access Token Invalid @@ -10469,20 +10483,20 @@ paths: Ticket type found: value: type: ticket_type - id: '168' + id: '68' name: Bug Report description: Bug Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id656_that_should_be_at_least_ archived: false - created_at: 1720177262 - updated_at: 1720177262 + created_at: 1727857327 + updated_at: 1727857327 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '347' + id: '128' workspace_id: this_is_an_id656_that_should_be_at_least_ name: _default_title_ description: '' @@ -10495,12 +10509,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 168 + ticket_type_id: 68 archived: false - created_at: 1720177262 - updated_at: 1720177262 + created_at: 1727857327 + updated_at: 1727857327 - type: ticket_type_attribute - id: '349' + id: '130' workspace_id: this_is_an_id656_that_should_be_at_least_ name: name description: description @@ -10512,12 +10526,12 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 168 + ticket_type_id: 68 archived: false - created_at: 1720177262 - updated_at: 1720177262 + created_at: 1727857328 + updated_at: 1727857328 - type: ticket_type_attribute - id: '348' + id: '129' workspace_id: this_is_an_id656_that_should_be_at_least_ name: _default_description_ description: '' @@ -10530,27 +10544,31 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 168 + ticket_type_id: 68 archived: false - created_at: 1720177262 - updated_at: 1720177262 + created_at: 1727857327 + updated_at: 1727857327 category: Customer ticket_states: type: list data: - - id: '11441' + - type: ticket_state + id: '5497' category: submitted internal_label: Submitted external_label: Submitted - - id: '11442' + - type: ticket_state + id: '5498' category: in_progress internal_label: In progress external_label: In progress - - id: '11443' + - type: ticket_state + id: '5499' category: waiting_on_customer internal_label: Waiting on customer external_label: Waiting on you - - id: '11444' + - type: ticket_state + id: '5500' category: resolved internal_label: Resolved external_label: Resolved @@ -10564,7 +10582,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5afca5eb-8a2f-4df5-95d7-1dd024092a34 + request_id: fcd072d9-9d08-4ec8-8e0e-1b539b66bd02 errors: - code: unauthorized message: Access Token Invalid @@ -10597,20 +10615,20 @@ paths: Ticket type updated: value: type: ticket_type - id: '170' + id: '70' name: Bug Report 2 description: Bug Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id660_that_should_be_at_least_ archived: false - created_at: 1720177263 - updated_at: 1720177264 + created_at: 1727857329 + updated_at: 1727857330 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '353' + id: '134' workspace_id: this_is_an_id660_that_should_be_at_least_ name: _default_title_ description: '' @@ -10623,12 +10641,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 170 + ticket_type_id: 70 archived: false - created_at: 1720177263 - updated_at: 1720177263 + created_at: 1727857329 + updated_at: 1727857329 - type: ticket_type_attribute - id: '355' + id: '136' workspace_id: this_is_an_id660_that_should_be_at_least_ name: name description: description @@ -10640,12 +10658,12 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 170 + ticket_type_id: 70 archived: false - created_at: 1720177263 - updated_at: 1720177263 + created_at: 1727857329 + updated_at: 1727857329 - type: ticket_type_attribute - id: '354' + id: '135' workspace_id: this_is_an_id660_that_should_be_at_least_ name: _default_description_ description: '' @@ -10658,27 +10676,31 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 170 + ticket_type_id: 70 archived: false - created_at: 1720177263 - updated_at: 1720177263 + created_at: 1727857329 + updated_at: 1727857329 category: Customer ticket_states: type: list data: - - id: '11457' + - type: ticket_state + id: '5513' category: submitted internal_label: Submitted external_label: Submitted - - id: '11458' + - type: ticket_state + id: '5514' category: in_progress internal_label: In progress external_label: In progress - - id: '11459' + - type: ticket_state + id: '5515' category: waiting_on_customer internal_label: Waiting on customer external_label: Waiting on you - - id: '11460' + - type: ticket_state + id: '5516' category: resolved internal_label: Resolved external_label: Resolved @@ -10692,7 +10714,7 @@ paths: Unauthorized: value: type: error.list - request_id: 02070a2a-473d-430e-9204-443b9789b2c8 + request_id: 8fb6d693-a5a9-4cea-bf06-361fcbf8e3b9 errors: - code: unauthorized message: Access Token Invalid @@ -10738,7 +10760,7 @@ paths: User reply: value: type: error.list - request_id: 160f629a-d40b-4335-b6b0-47ca694e1e59 + request_id: 97e531a7-65bf-4cb3-a108-ea68c7ec4f9a errors: - code: parameter_mismatch message: User replies are not allowed on Backoffice tickets @@ -10752,7 +10774,7 @@ paths: Admin note reply: value: type: ticket_part - id: '172' + id: '92' part_type: note body: |-

    An Unordered HTML List

    @@ -10767,10 +10789,10 @@ paths:
  • Tea
  • Milk
    • - created_at: 1720177271 - updated_at: 1720177271 + created_at: 1727857342 + updated_at: 1727857342 author: - id: '991268521' + id: '991267306' type: admin name: Ciaran412 Lee email: admin412@email.com @@ -10779,12 +10801,12 @@ paths: Admin quick_reply reply: value: type: ticket_part - id: '174' + id: '94' part_type: quick_reply - created_at: 1720177275 - updated_at: 1720177275 + created_at: 1727857348 + updated_at: 1727857348 author: - id: '991268526' + id: '991267311' type: admin name: Ciaran416 Lee email: admin416@email.com @@ -10800,7 +10822,7 @@ paths: Not found: value: type: error.list - request_id: 944d3ec2-593c-42e0-b773-2b2e9b1d9329 + request_id: a0ee157b-43d6-4a68-902b-e32c13214566 errors: - code: not_found message: Resource Not Found @@ -10814,7 +10836,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4df974d2-7ffa-4747-a30c-681e0a4f6153 + request_id: 1613ae6b-4f02-4134-a9a2-3087a5430fd0 errors: - code: unauthorized message: Access Token Invalid @@ -10839,14 +10861,14 @@ paths: value: message_type: comment type: user - intercom_user_id: 6687d27460233569304d22b5 + intercom_user_id: 66fd02b89ffbe52cc8b3ab2a body: Thanks again :) admin_note_reply: summary: Admin note reply value: message_type: note type: admin - admin_id: 991268521 + admin_id: 991267306 body: "

    An Unordered HTML List

    An Ordered HTML List

    \
    1. Coffee
    2. Tea
    3. Milk
    @@ -10856,18 +10878,18 @@ paths: value: message_type: quick_reply type: admin - admin_id: 991268526 + admin_id: 991267311 reply_options: - text: 'Yes' - uuid: f15c1a79-d750-48ae-8e9b-11c785c8d298 + uuid: 992196aa-7c1e-4efa-b010-898e540e31e9 - text: 'No' - uuid: ea415096-0987-4cf4-b97f-b8f000e5b447 + uuid: a2840bb0-6acc-42e5-9d14-f561ae7015f5 not_found: summary: Not found value: message_type: comment type: user - intercom_user_id: 6687d27d60233569304d22b8 + intercom_user_id: 66fd02c69ffbe52cc8b3ab2d body: Thanks again :) "/tickets/{ticket_id}/tags": post: @@ -10899,7 +10921,7 @@ paths: successful: value: type: tag - id: '180' + id: '88' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -10911,7 +10933,7 @@ paths: Ticket not found: value: type: error.list - request_id: 52e9d7c8-04b0-4ebb-989c-ca6419981409 + request_id: 043502bf-c192-4bf5-bb44-0bf721135e17 errors: - code: ticket_not_found message: Ticket not found @@ -10925,7 +10947,7 @@ paths: Unauthorized: value: type: error.list - request_id: d4051af0-1ff6-4804-a966-0c7802ce7247 + request_id: 35f4e126-b7db-40a5-8f83-c080bac87d9e errors: - code: unauthorized message: Access Token Invalid @@ -10954,13 +10976,13 @@ paths: successful: summary: successful value: - id: 180 - admin_id: 991268536 + id: 88 + admin_id: 991267321 ticket_not_found: summary: Ticket not found value: - id: 181 - admin_id: 991268539 + id: 89 + admin_id: 991267326 "/tickets/{ticket_id}/tags/{id}": delete: summary: Remove tag from a ticket @@ -10998,7 +11020,7 @@ paths: successful: value: type: tag - id: '183' + id: '91' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -11010,14 +11032,14 @@ paths: Ticket not found: value: type: error.list - request_id: f138d3af-985e-4587-81b5-ace13b077bd5 + request_id: ddcaec90-16e4-4fda-8e90-9425950fbf69 errors: - code: ticket_not_found message: Ticket not found Tag not found: value: type: error.list - request_id: 91157287-8cbc-4a91-873c-c15a68eb0e7b + request_id: bb38ed23-9af4-4b6e-a7a8-5af78f1e79d8 errors: - code: tag_not_found message: Tag not found @@ -11031,7 +11053,7 @@ paths: Unauthorized: value: type: error.list - request_id: fe33a8a9-81b1-4c39-8ce6-5fb88454d0fa + request_id: 4363447e-e266-4190-a81e-ccb30b700d2c errors: - code: unauthorized message: Access Token Invalid @@ -11054,15 +11076,15 @@ paths: successful: summary: successful value: - admin_id: 991268545 + admin_id: 991267336 ticket_not_found: summary: Ticket not found value: - admin_id: 991268548 + admin_id: 991267341 tag_not_found: summary: Tag not found value: - admin_id: 991268551 + admin_id: 991267346 "/tickets": post: summary: Create a ticket @@ -11084,32 +11106,33 @@ paths: Successful response: value: type: ticket - id: '657' - ticket_id: '69' + id: '325' + ticket_id: '31' ticket_attributes: _default_title_: example _default_description_: there is a problem ticket_state: - id: '11569' + type: ticket_state + id: '5625' category: submitted internal_label: Submitted external_label: Submitted ticket_type: type: ticket_type - id: '184' + id: '84' name: my-ticket-type-23 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id688_that_should_be_at_least_ archived: false - created_at: 1720177292 - updated_at: 1720177292 + created_at: 1727857399 + updated_at: 1727857399 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '367' + id: '145' workspace_id: this_is_an_id688_that_should_be_at_least_ name: _default_title_ description: ola @@ -11121,12 +11144,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 184 + ticket_type_id: 84 archived: false - created_at: 1720177293 - updated_at: 1720177293 + created_at: 1727857399 + updated_at: 1727857399 - type: ticket_type_attribute - id: '368' + id: '146' workspace_id: this_is_an_id688_that_should_be_at_least_ name: _default_description_ description: ola @@ -11138,33 +11161,33 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 184 + ticket_type_id: 84 archived: false - created_at: 1720177293 - updated_at: 1720177293 + created_at: 1727857399 + updated_at: 1727857399 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 6687d28d60233569304d22c0 + id: 66fd02f79ffbe52cc8b3ab35 external_id: '70' admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1720177293 - updated_at: 1720177294 + created_at: 1727857400 + updated_at: 1727857401 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '175' + id: '109' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1720177294 - updated_at: 1720177294 + created_at: 1727857401 + updated_at: 1727857401 author: - id: '991268563' + id: '991267362' type: bot name: Operator email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io @@ -11189,7 +11212,7 @@ paths: Unauthorized: value: type: error.list - request_id: 6738febb-85ad-40a1-8da5-1f83ce0ccca2 + request_id: '09018f45-6f49-485d-ada1-25a37a0e27a9' errors: - code: unauthorized message: Access Token Invalid @@ -11210,9 +11233,9 @@ paths: successful_response: summary: Successful response value: - ticket_type_id: 184 + ticket_type_id: 84 contacts: - - id: 6687d28d60233569304d22c0 + - id: 66fd02f79ffbe52cc8b3ab35 ticket_attributes: _default_title_: example _default_description_: there is a problem @@ -11243,32 +11266,33 @@ paths: Successful response: value: type: ticket - id: '658' - ticket_id: '70' + id: '326' + ticket_id: '32' ticket_attributes: _default_title_: example _default_description_: there is a problem ticket_state: - id: '11586' + type: ticket_state + id: '5642' category: in_progress internal_label: In progress external_label: In progress ticket_type: type: ticket_type - id: '186' + id: '86' name: my-ticket-type-25 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id692_that_should_be_at_least_ archived: false - created_at: 1720177296 - updated_at: 1720177296 + created_at: 1727857403 + updated_at: 1727857403 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '372' + id: '149' workspace_id: this_is_an_id692_that_should_be_at_least_ name: _default_title_ description: ola @@ -11280,12 +11304,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 186 + ticket_type_id: 86 archived: false - created_at: 1720177296 - updated_at: 1720177296 + created_at: 1727857403 + updated_at: 1727857403 - type: ticket_type_attribute - id: '373' + id: '150' workspace_id: this_is_an_id692_that_should_be_at_least_ name: _default_description_ description: ola @@ -11297,98 +11321,98 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 186 + ticket_type_id: 86 archived: false - created_at: 1720177296 - updated_at: 1720177296 + created_at: 1727857404 + updated_at: 1727857404 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 6687d29060233569304d22c1 - external_id: 1ecc2396-6a3b-4e96-b8bc-7cd05e7c1d7a - admin_assignee_id: '991268577' + id: 66fd02fc9ffbe52cc8b3ab36 + external_id: 5541ee93-e8b8-4b09-b084-1e0b30d7e06b + admin_assignee_id: '991267376' team_assignee_id: '0' - created_at: 1720177296 - updated_at: 1720177301 + created_at: 1727857404 + updated_at: 1727857410 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '176' + id: '110' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1720177297 - updated_at: 1720177297 + created_at: 1727857405 + updated_at: 1727857405 author: - id: '991268575' + id: '991267374' type: admin - name: Ciaran456 Lee - email: admin456@email.com + name: Ciaran470 Lee + email: admin470@email.com attachments: [] redacted: false - type: ticket_part - id: '177' + id: '111' part_type: ticket_attribute_updated_by_admin - created_at: 1720177299 - updated_at: 1720177299 + created_at: 1727857408 + updated_at: 1727857408 author: - id: '991268576' + id: '991267375' type: bot name: Operator email: operator+this_is_an_id692_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '178' + id: '112' part_type: ticket_attribute_updated_by_admin - created_at: 1720177299 - updated_at: 1720177299 + created_at: 1727857408 + updated_at: 1727857408 author: - id: '991268576' + id: '991267375' type: bot name: Operator email: operator+this_is_an_id692_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '179' + id: '113' part_type: ticket_state_updated_by_admin ticket_state: in_progress previous_ticket_state: submitted - created_at: 1720177300 - updated_at: 1720177300 + created_at: 1727857408 + updated_at: 1727857408 author: - id: '991268576' + id: '991267375' type: bot name: Operator email: operator+this_is_an_id692_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '180' + id: '114' part_type: assignment - created_at: 1720177300 - updated_at: 1720177300 + created_at: 1727857409 + updated_at: 1727857409 assigned_to: type: admin - id: '991268577' + id: '991267376' author: - id: '991268575' + id: '991267374' type: admin - name: Ciaran456 Lee - email: admin456@email.com + name: Ciaran470 Lee + email: admin470@email.com attachments: [] redacted: false - type: ticket_part - id: '181' + id: '115' part_type: snoozed - created_at: 1720177301 - updated_at: 1720177301 + created_at: 1727857410 + updated_at: 1727857410 author: - id: '991268576' + id: '991267375' type: bot name: Operator email: operator+this_is_an_id692_that_should_be_at_least_@intercom.io @@ -11396,7 +11420,7 @@ paths: redacted: false total_count: 6 open: true - snoozed_until: 1720281600 + snoozed_until: 1727971200 linked_objects: type: list data: [] @@ -11414,14 +11438,14 @@ paths: Admin not found: value: type: error.list - request_id: f90af8bd-8c26-4c42-9a25-bb798c947b02 + request_id: da26b7c9-6e36-4c8b-b9bd-4e49ba0c7188 errors: - code: assignee_not_found message: Assignee not found Assignee not found: value: type: error.list - request_id: ff464533-8d75-49ad-9b07-ebeac185eb66 + request_id: 1da0e75f-fa8a-4510-bdb9-26ce477d205f errors: - code: assignee_not_found message: Assignee not found @@ -11434,7 +11458,7 @@ paths: Ticket state id is not valid or is not associated with the ticket type.: value: type: error.list - request_id: 3b05dd41-8837-4a09-8652-15f99418b4b5 + request_id: e182c683-6225-46af-9240-89f82130cd45 errors: - code: ticket_state_id_invalid message: Ticket state id is not valid or is not associated with @@ -11447,7 +11471,7 @@ paths: Unauthorized: value: type: error.list - request_id: 58cc0a91-5961-4c3e-92ef-03f80c0fc7f4 + request_id: 4e23008e-87a3-4702-9917-517c9fd6da1f errors: - code: unauthorized message: Access Token Invalid @@ -11466,11 +11490,11 @@ paths: _default_title_: example _default_description_: there is a problem assignment: - admin_id: '991268575' - assignee_id: '991268577' + admin_id: '991267374' + assignee_id: '991267376' open: true snoozed_until: 1673609604 - ticket_state_id: 11586 + ticket_state_id: 5642 admin_not_found: summary: Admin not found value: @@ -11479,8 +11503,8 @@ paths: _default_description_: there is a problem assignment: admin_id: '123' - assignee_id: '991268585' - ticket_state_id: 11594 + assignee_id: '991267384' + ticket_state_id: 5650 assignee_not_found: summary: Assignee not found value: @@ -11488,9 +11512,9 @@ paths: _default_title_: example _default_description_: there is a problem assignment: - admin_id: '991268591' + admin_id: '991267390' assignee_id: '456' - ticket_state_id: 11602 + ticket_state_id: 5658 ticket_state_id_is_not_valid_or_is_not_associated_with_the_ticket_type: summary: Ticket state id is not valid or is not associated with the ticket type. @@ -11522,32 +11546,33 @@ paths: Ticket found: value: type: ticket - id: '662' - ticket_id: '74' + id: '330' + ticket_id: '36' ticket_attributes: _default_title_: attribute_value _default_description_: ticket_state: - id: '11625' + type: ticket_state + id: '5681' category: submitted internal_label: Submitted external_label: Submitted ticket_type: type: ticket_type - id: '191' + id: '91' name: my-ticket-type-30 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id702_that_should_be_at_least_ archived: false - created_at: 1720177315 - updated_at: 1720177315 + created_at: 1727857428 + updated_at: 1727857428 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '386' + id: '159' workspace_id: this_is_an_id702_that_should_be_at_least_ name: _default_title_ description: ola @@ -11559,12 +11584,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 191 + ticket_type_id: 91 archived: false - created_at: 1720177315 - updated_at: 1720177315 + created_at: 1727857428 + updated_at: 1727857428 - type: ticket_type_attribute - id: '387' + id: '160' workspace_id: this_is_an_id702_that_should_be_at_least_ name: _default_description_ description: ola @@ -11576,36 +11601,36 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 191 + ticket_type_id: 91 archived: false - created_at: 1720177315 - updated_at: 1720177315 + created_at: 1727857428 + updated_at: 1727857428 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 6687d2a360233569304d22c5 - external_id: f4f4a16c-dac2-45f3-b656-5a2bc8e3a69c + id: 66fd03159ffbe52cc8b3ab3a + external_id: 152a82f6-36b2-484b-a049-a02b530561d4 admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1720177315 - updated_at: 1720177315 + created_at: 1727857429 + updated_at: 1727857431 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '185' + id: '119' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1720177315 - updated_at: 1720177315 + created_at: 1727857429 + updated_at: 1727857429 author: - id: '991268611' + id: '991267410' type: admin - name: Ciaran488 Lee - email: admin488@email.com + name: Ciaran502 Lee + email: admin502@email.com attachments: [] redacted: false total_count: 1 @@ -11627,7 +11652,7 @@ paths: Unauthorized: value: type: error.list - request_id: 88d0b900-aa00-4c5a-b6fc-926475956a0a + request_id: e64cf768-c096-4660-a10f-3e4576552dcf errors: - code: unauthorized message: Access Token Invalid @@ -11658,7 +11683,7 @@ paths: examples: successful: value: - id: '663' + id: '331' object: ticket deleted: true schema: @@ -11688,7 +11713,7 @@ paths: Ticket not found: value: type: error.list - request_id: 8a67fc44-b513-4d46-8151-f8f86d84329c + request_id: 0734062a-278f-4d71-b9eb-95d3d0836e88 errors: - code: ticket_not_found message: Ticket not found @@ -11733,7 +11758,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1e660e93-6c3f-4d58-8e3d-a3807adefa73 + request_id: 392d5127-e1e3-4e2a-b2b3-99c2fd576c07 errors: - code: unauthorized message: Access Token Invalid @@ -11829,32 +11854,33 @@ paths: total_count: 1 tickets: - type: ticket - id: '664' - ticket_id: '76' + id: '332' + ticket_id: '38' ticket_attributes: _default_title_: attribute_value _default_description_: ticket_state: - id: '11665' + type: ticket_state + id: '5721' category: submitted internal_label: Submitted external_label: Submitted ticket_type: type: ticket_type - id: '196' + id: '96' name: my-ticket-type-35 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id712_that_should_be_at_least_ archived: false - created_at: 1720177326 - updated_at: 1720177326 + created_at: 1727857444 + updated_at: 1727857444 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '398' + id: '169' workspace_id: this_is_an_id712_that_should_be_at_least_ name: _default_title_ description: ola @@ -11866,12 +11892,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 196 + ticket_type_id: 96 archived: false - created_at: 1720177326 - updated_at: 1720177326 + created_at: 1727857444 + updated_at: 1727857444 - type: ticket_type_attribute - id: '399' + id: '170' workspace_id: this_is_an_id712_that_should_be_at_least_ name: _default_description_ description: ola @@ -11883,36 +11909,36 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 196 + ticket_type_id: 96 archived: false - created_at: 1720177326 - updated_at: 1720177326 + created_at: 1727857445 + updated_at: 1727857445 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 6687d2ae60233569304d22c7 - external_id: 1399c3ae-c5e1-4c06-852d-eb86215585dd + id: 66fd03259ffbe52cc8b3ab3c + external_id: db14385b-0bfc-4275-ba1c-d4cad2293516 admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1720177326 - updated_at: 1720177327 + created_at: 1727857445 + updated_at: 1727857447 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '188' + id: '122' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1720177327 - updated_at: 1720177327 + created_at: 1727857446 + updated_at: 1727857446 author: - id: '991268643' + id: '991267442' type: admin - name: Ciaran518 Lee - email: admin518@email.com + name: Ciaran532 Lee + email: admin532@email.com attachments: [] redacted: false total_count: 1 @@ -11969,26 +11995,26 @@ paths: successful: value: type: visitor - id: 6687d2b360233569304d22ca + id: 66fd032b9ffbe52cc8b3ab3f user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' phone: name: Gareth Bale - pseudonym: Purple Radio + pseudonym: Green Lamp avatar: type: avatar - image_url: https://static.intercomassets.com/app/pseudonym_avatars_2019/purple-radio.png + image_url: https://static.intercomassets.com/app/pseudonym_avatars_2019/green-lamp.png app_id: this_is_an_id716_that_should_be_at_least_ companies: type: company.list companies: [] location_data: {} last_request_at: - created_at: 1720177331 - remote_created_at: 1720177331 - signed_up_at: 1720177331 - updated_at: 1720177331 + created_at: 1727857451 + remote_created_at: 1727857451 + signed_up_at: 1727857451 + updated_at: 1727857452 session_count: 0 social_profiles: type: social_profile.list @@ -12021,7 +12047,7 @@ paths: visitor Not Found: value: type: error.list - request_id: c9898926-981c-40ce-88d7-7f35bcf606af + request_id: 9f8a197d-d8bd-425a-a09a-d09afc9ac9c3 errors: - code: not_found message: Visitor Not Found @@ -12035,7 +12061,7 @@ paths: Unauthorized: value: type: error.list - request_id: '06639293-ddab-4bc3-b60f-54eeec687b2e' + request_id: 5e7fe5b0-cf18-4034-a284-ea8ecb989d6a errors: - code: unauthorized message: Access Token Invalid @@ -12050,7 +12076,7 @@ paths: successful: summary: successful value: - id: 6687d2b360233569304d22ca + id: 66fd032b9ffbe52cc8b3ab3f name: Gareth Bale visitor_not_found: summary: visitor Not Found @@ -12083,7 +12109,7 @@ paths: successful: value: type: visitor - id: 6687d2b560233569304d22d0 + id: 66fd032e9ffbe52cc8b3ab45 user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' @@ -12099,10 +12125,10 @@ paths: companies: [] location_data: {} last_request_at: - created_at: 1720177333 - remote_created_at: 1720177333 - signed_up_at: 1720177333 - updated_at: 1720177333 + created_at: 1727857454 + remote_created_at: 1727857454 + signed_up_at: 1727857454 + updated_at: 1727857454 session_count: 0 social_profiles: type: social_profile.list @@ -12135,7 +12161,7 @@ paths: Visitor not found: value: type: error.list - request_id: 30422cd7-0cee-4d8a-9afc-41eeff291787 + request_id: 312d4805-5369-47e3-b73e-f7c3bdbb8743 errors: - code: not_found message: Visitor Not Found @@ -12149,7 +12175,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8868d469-564f-4dd4-934d-06d515579ddd + request_id: b9f098b2-bdb5-4260-8ceb-78aa84f22c59 errors: - code: unauthorized message: Access Token Invalid @@ -12180,7 +12206,7 @@ paths: successful: value: type: contact - id: 6687d2b760233569304d22d7 + id: 66fd03319ffbe52cc8b3ab4c workspace_id: this_is_an_id728_that_should_be_at_least_ external_id: role: user @@ -12196,9 +12222,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1720177335 - updated_at: 1720177335 - signed_up_at: 1720177335 + created_at: 1727857457 + updated_at: 1727857458 + signed_up_at: 1727857457 last_seen_at: last_replied_at: last_contacted_at: @@ -12232,31 +12258,31 @@ paths: tags: type: list data: [] - url: "/contacts/6687d2b760233569304d22d7/tags" + url: "/contacts/66fd03319ffbe52cc8b3ab4c/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6687d2b760233569304d22d7/notes" + url: "/contacts/66fd03319ffbe52cc8b3ab4c/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6687d2b760233569304d22d7/companies" + url: "/contacts/66fd03319ffbe52cc8b3ab4c/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6687d2b760233569304d22d7/subscriptions" + url: "/contacts/66fd03319ffbe52cc8b3ab4c/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6687d2b760233569304d22d7/subscriptions" + url: "/contacts/66fd03319ffbe52cc8b3ab4c/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -12275,7 +12301,7 @@ paths: Unauthorized: value: type: error.list - request_id: d866348b-29ea-4d3a-a4b4-046bba368d20 + request_id: 632444f2-db4e-421d-916f-1f229ca2ea1e errors: - code: unauthorized message: Access Token Invalid @@ -14926,6 +14952,24 @@ components: "$ref": "#/components/schemas/contact_reference" teammate: "$ref": "#/components/schemas/reference" + conversation_response_time: + title: Conversation response time + type: object + description: Details of first response time of assigned team in seconds. + properties: + team_id: + type: integer + description: Id of the assigned team. + example: 100 + team_name: + type: string + description: Name of the assigned Team, null if team does not exist, Unassigned + if no team is assigned. + example: Team One + response_time: + type: integer + description: First response time of assigned team in seconds. + example: 2310 conversation_source: title: Conversation source type: object @@ -15075,6 +15119,22 @@ components: type: integer description: Total number of conversation parts. example: 1 + assigned_team_first_response_time_by_team: + type: array + description: An array of conversation response time objects + items: + "$ref": "#/components/schemas/conversation_response_time" + assigned_team_first_response_time_in_office_hours: + type: array + description: An array of conversation response time objects within office + hours + items: + "$ref": "#/components/schemas/conversation_response_time" + handling_time: + type: integer + description: Time from conversation assignment to conversation close in + seconds. + example: 2310 conversation_teammates: title: Conversation teammates type: object @@ -15841,8 +15901,8 @@ components: company_id: type: string description: The ID of the company that the ticket is associated with. The - ID that you set upon company creation. - example: '1234' + unique identifier for the company which is given by Intercom + example: 5f4d3c1c-7b1b-4d7d-a97e-6095715c6632 created_at: type: integer description: The time the ticket was created. If not provided, the current @@ -18361,6 +18421,11 @@ components: description: A ticket state, used to define the state of a ticket. nullable: true properties: + type: + type: string + description: String representing the object's type. Always has the value + `ticket_state`. + example: ticket_state id: type: string description: The id of the ticket state @@ -18392,6 +18457,11 @@ components: description: A ticket state, used to define the state of a ticket. nullable: true properties: + type: + type: string + description: String representing the object's type. Always has the value + `ticket_state`. + example: ticket_state id: type: string description: The id of the ticket state