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TROUBLESHOOTING.md

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Troubleshooting Guide

My local instance keeps returning HTTP 500

First off, check storage/logs/lumen.log.

1. If you're getting a lot of Redis errors along the lines of BGSAVE failing. You probably have a low RAM resource, switch over to file caching CACHE_DRIVER=file.

Redis throws this error even if you have about 1/4 of your RAM free. This is because it does a background save of your entire Redis cache - which is stored in-memory and which fails without the sufficient required memory.

You can stop Redis from haggling you and override that by running the following command: redis-cli config set stop-writes-on-bgsave-error no

2. Jikan is failing to cache (when CACHE_DRIVER=file) because the "disk is out of space" - but you're sure you have enough space available.

Sorry! This is due to a bug on a previous release (Issue #59), please make sure you're upto date.

Recovery Procedure

  • sudo service supervisor stop
  • Delete Lumen & worker logs: rm storage/logs/lumen.log + rm storage/logs/worker.log
  • Run lsof | grep deleted to check for the "Lumen.log" process, you'll know when it has a bizzare amount of space allocated to the process to it. Copy the process ID and then kill it; kill [process id] e.g kill 12345
  • Make sure your Jikan instance is on the latest release. Run a git pull and then composer update
  • Reduce the number of supervisor processes in /etc/supervisor/conf.d/jikan-worker.conf e.g numprocs=1

And then reload the supervisor configuration:

sudo service supervisor start

sudo supervisorctl reread

sudo supervisorctl reload

sudo supervisorctl update

sudo supervisorctl start jikan-worker:*

  • Restart everything: sudo service supervisor restart

sudo service apache2 restart

sudo service redis restart

If Redis is taking too long to restart, follow this: https://stackoverflow.com/a/45069100/2326811 and then start it sudo service redis start

My local instance is returning HTTP 503

This is an error forwarded from MAL, it typically happens when MAL is down. The Jikan response body includes the HTTP status from MAL, like: [HTTP code] on [request url]

I want to clear the cache in Jikan

php artisan cache:clear

I want to clear the Cache Updater Queue

  1. sudo service supervisor stop

  2. redis-cli --scan --pattern queue_update:* | xargs redis-cli del or alternatively replace del with unlink to have it done in the background (Redis 4.0.0 required)

  3. redis-cli --scan --pattern queues:* | xargs redis-cli del or alternatively replace del with unlink to have it done in the background (Redis 4.0.0 required)

  4. php artisan queue:restart

  5. sudo service supervisor start

More troubleshooting Q/A on the way, please let me know if there's anything else I should add onto here.