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Start Enroll #6

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NicolasFromHell opened this issue Aug 27, 2024 · 2 comments
Open

Start Enroll #6

NicolasFromHell opened this issue Aug 27, 2024 · 2 comments

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@NicolasFromHell
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Hello, I need help enrolling a user. I've modified another version of the SDK. My question is: have you ever modified this SDK for enrollment purposes?

Another question: The setFingerprint method is not working. Could you please help me understand what might be going wrong?

@jmrashed
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jmrashed commented Sep 9, 2024

Hi there!

Modifying the SDK for Enrollment:
Yes, I’ve worked with the ZKTeco Laravel package for user enrollment. Modifications to the SDK usually involve adjusting the communication between the ZKTeco device and the Laravel app, especially with handling fingerprint data and ensuring compatibility with custom setups. Depending on your specific use case, you might need to make changes to how data is processed or how API calls are made to the ZKTeco device. If you have specific modifications in mind, feel free to share, and I can guide you through them.

Issue with setFingerprint Method:
If the setFingerprint method isn’t working, it could be due to several reasons:

Device Communication: Ensure the ZKTeco device is properly connected and that it’s configured to communicate with your Laravel app. Check the IP settings and device connection.
SDK Version Compatibility: Ensure you are using a version of the SDK that supports the method. Some versions may require different methods or parameters.
Error Handling: Check for error messages or logs from the device or SDK to pinpoint the issue. Sometimes it could be a mismatch in the fingerprint format or issues in how the data is sent to the device.
Timeouts or Connection Issues: The method might fail if the connection to the ZKTeco device times out, so you might want to test the network or increase the timeout threshold.
If you can provide more details about the modification you’ve made to the SDK or any error logs, I’d be happy to help debug the issue further!

@lawre17
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lawre17 commented Oct 10, 2024

Is it possible to have events on this issue? I am working with the C#-based ZKTeco SDK, and we have events like onverify. I was thinking if it is possible to have such here.

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