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<!DOCTYPE html>
<html lang="en">
<head>
<!-- Required meta tags -->
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
<title>Joule - Frequently Asked Questions</title>
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<meta property="og:title" content="Joule - Frequently Asked Questions" />
<meta property="og:description" content="Answers to most common questions and issues with the Joule extension." />
<meta property="og:type" content="website" />
<meta property="og:image" content="https://lightningjoule.com/images/og-image.png" />
<meta name="twitter:card" content="summary" />
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<meta name="twitter:creator" content="@wbobeirne" />
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</head>
<body data-spy="scroll" data-target="#site-nav" data-offset="80" data-scroll-animation="true">
<header id="home" data-parallax="scroll" data-speed="0.5" data-image-src="images/hero.jpg">
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<nav class="navbar navbar-expand-lg navbar-light bg-light">
<div class="container">
<a class="navbar-brand" href="/">
<img src="/images/logo-name.png" />
</a>
<button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#site-nav" aria-controls="site-nav" aria-expanded="false" aria-label="Toggle navigation">
<span class="navbar-toggler-icon"></span>
</button>
<div class="collapse navbar-collapse" id="site-nav">
<ul class="navbar-nav text-sm-left ml-auto">
<li class="nav-item">
<a class="nav-link" href="/#features">Features</a>
</li>
<li class="nav-item">
<a class="nav-link" href="/faq">FAQ</a>
</li>
<li class="nav-item">
<a class="nav-link" href="/contact">Contact</a>
</li>
<li class="nav-item text-center">
<a href="https://github.com/wbobeirne/joule-extension/releases" target="_blank" data-install-link class="btn align-middle btn-primary my-2 my-lg-0">
Install now
</a>
</li>
</ul>
</div>
</div>
</nav>
<!-- // end navbar -->
<!-- hero -->
<section class="jumbotron sub-page text-center d-flex align-items-center">
<div class="container">
<h1 class="display-5 mb-0">Frequently Asked Questions</h1>
</div>
</section>
<!-- // end hero -->
</header>
<!-- // main content -->
<div class="section">
<div class="faq-question" id="what-do-i-need">
<h3 class="faq-question-title">
What do I need to run Joule?
</h3>
<p class="faq-question-answer">
In order to run Joule, you'll need a compatible browser (Chrome,
Firefox, Opera, and soon Brave) and your own Lightning node. The
node can either be running locally on your machine, or remotely, as
long as the HTTP API port is exposed on the remote machine.
</p>
</div>
<div class="faq-question" id="can-i-run-without-node">
<h3 class="faq-question-title">
Can I run Joule without running my own Lightning node?
</h3>
<p class="faq-question-answer">
Unfortunately you must run your own node.
<br/>
<br/>
At the moment, unlike Bitcoin or Ethereum wallets, all Lightning
wallets require you run your own node. This is because your private
keys must be <i>hot</i>, meaning they're kept in memory so that you
can sign data with them even if you're not around. This is how routing
works in Lightning. Because of that, you need your own node.
<br/>
<br/>
Hopefully custodial node services will be coming soon to make using
Lightning easier for less technical users.
</p>
</div>
<div class="faq-question" id="macaroons">
<h3 class="faq-question-title">
What are macaroons, and where do I find them?
</h3>
<p class="faq-question-answer">
When setting up your node, you need to provide credentials for Joule to
talk to it. These are in the form of <a target="_blank" href="https://github.com/lightningnetwork/lnd/blob/master/docs/macaroons.md">
LND Macaroons</a>, little files that act like cookies on a website that
provide access to your node.
<br/>
<br/>
Where you'll find the macaroons depends on your node installation. If
you ran LND with default settings, you can find them in
<code>~/Library/Application Support/Lnd/data/chain/bitcoin/*</code> on
macOS, and <code>~/.lnd/data/chain/bitcoin/*</code> on most unix based
systems. If you're running a node through a wallet, you'll need to
refer to their documentation.
</p>
</div>
<div class="faq-question" id="is-joule-safe">
<h3 class="faq-question-title">
Is Joule safe? Can it take my funds? What if it gets hacked?
</h3>
<p class="faq-question-answer">
Joule's code is completely open source, so it's open for the community
to audit. However, even though the code is safe, that doesn't mean
that it couldn't still be hacked.
<br/>
<br/>
If you want to protect yourself, we recommend running Joule in a separate
browser profile (Instructions for
<a target="_blank" href="https://support.google.com/chrome/answer/2364824?co=GENIE.Platform%3DDesktop&hl=en">
Chrome</a>,
<a target="_blank" href="https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Multiple_profiles">
Firefox</a>.)
If you'd like to avoid the extension auto-updating, you
can install Joule from the raw code instead of through an extension
store by
<a href="https://github.com/wbobeirne/joule-extension/releases">
downloading a release and following the instructions</a>.
<br/>
<br/>
Your admin macaroon is encrypted, so your funds wouldn't be at
risk in the event of a hacked extension unless you unlocked it. If
that were to happen, you could either uninstall the extension, or
revoke your macaroons to ensure your node's safety.
<br/>
<br/>
You can <a target="_blank" href="https://twitter.com/lightningjoule">follow the team on twitter</a>
to stay up to date on Joule security.
</p>
</div>
<div class="faq-question" id="does-joule-track-me">
<h3 class="faq-question-title">
Does Joule track me or collect statistics?
</h3>
<p class="faq-question-answer">
Not at all. Joule only uses one external API for price
(<a target="_blank" href="https://cryptocompare.com">https://cryptocompare.com</a>)
and otherwise only communicates to your node.
<br/>
<br/>
Should the need for crash or performance statistics be needed in the
future, explicit user consent would be required before being collected.
</p>
</div>
<div class="faq-question" id="forgotten-password">
<h3 class="faq-question-title">
I've forgotten my password, how do I reset it?
</h3>
<p class="faq-question-answer">
To keep your node secure, Joule has no way to recover lost or forgotten
passwords. But don't worry, as long as you have access to your node,
you can wipe your node settings in the settings menu of Joule, and
re-connect with your macaroons and a new password. All state is saved
on the node, and you won't lose any important data.
</p>
</div>
<div class="faq-question" id="contact">
<h3 class="faq-question-title">
I have unanswered questions, who can I talk to?
</h3>
<p class="faq-question-answer">
Head on over to our <a href="/contact">contact page</a> to get in touch!
</p>
</div>
</div>
<!-- // end main content -->
<!-- // Footer -->
<div class="section bg-light mt-4" id="footer">
<div class="container">
<div class="row">
<div class="col-sm-4">
<p class="text-muted mr-3">
<small>
Joule is an open-source chrome extension that
brings the Lightning network to your browser. It
was made with ⚡ & ❤️ in New York.
</small>
</p>
<p class="mr-3">
<a href="https://github.com/wbobeirne/joule-extension/releases" data-install-link target="_blank">
Install now →
</a>
</p>
<!-- // end .lead -->
</div>
<!-- // end .col-sm-3 -->
<div class="col-sm-4 text-center">
<h3>
Joule
</h3>
<small class="text-muted">
Copyright ©
<script type="text/javascript">
document.write(new Date().getFullYear());
</script>
All rights reserved. Joule
</small>
<p class="footer-legal">
<a href="/terms">Terms of Service</a>
<a href="/privacy">Privacy Policy</a>
</p>
</div>
<!-- // end .col-sm-3 -->
<div class="col-sm-4">
<ul class="list-unstyled footer-links">
<li><a href="/faq">FAQ</a></li>
<li><a href="/contact">Contact</a></li>
<li><a href="https://github.com/wbobeirne/joule-extension">Github</a></li>
<li><a href="https://twitter.com/lightningjoule">Twitter</a></li>
</ul>
</div>
<!-- // end .col-sm-3 -->
</div>
<!-- // end .row -->
<div class=" text-center">
</div>
</div>
<!-- // end .container -->
</div>
<!-- // end #about.section -->
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</html>