Start Recording not activating

[AShortcuts]

Version

v2026.1.3

macOS Version

26.2

What happened?

I'm running BetterCapture v2026.2 (not selectable as an option here on github when writing this bug report).

The issue occured when trying to record my screen either through using the new select area or the previous window record.
I would select the area or window and then press on 'Start Record' in the menubar popup. The click closed the menubar but did not activate the recording and when pressing the menubar icon again, I saw the same green 'Start recording' option. However, after pressing the 'Start record' button the first time, the rectangular outline shown after selecting the area disappeared.

What did you expect to happen?

The recording of the area on my screen

Steps to Reproduce

1. Open app
2. Click select area
3. Draw area
4. Select Start recording
5. It didn't start recording and rectangle outline on screen disappeared

Video Codec

H.264

Audio Codec

AAC

Container Format

MP4

Alpha Channel

None

HDR

None

Content Filters

• Show Cursor
• Show Wallpaper
• Show Menu Bar
• Show Dock
• Show Window Shadows
• Show BetterCapture

Microphone

Enabled

I confirm that:

• I have searched existing Discussions and Issues and this is not a duplicate.

[jsattler]

Thanks again for sharing this report. I will try to reproduce it.

[jsattler]

@AShortcuts Please upgrade to v2026.2.1 which should fix the described problem. This was most likely cause by folder permission issues, when selecting a custom output folder.

[AShortcuts]

Yep that problem has now been fixed. I did find another associated problem though. Once the file is saved to my custom screenshots folder BetterCapture gives a notification to view it in finder. When clicking that it says Bettercapture does not have permission to open screenshots folder.

[jsattler]

Thanks 🫣 it's the same issue - just missed it. Will provide a fix asap.

[fabianschulz]

Should be available now. You might need to clear the homebrew cache so it checks for new versions again.

I am running

brew cleanup
brew outdated --greedy

but it doesn't catch the update (yet?). Any idea how I can force the download via homebrew?

[jsattler]

I usually do a brew update (which seems to clean the cache or at least refreshes the outdated formulas) followed by a brew upgrade. Not sure if there is a better way to achieve this.

[fabianschulz]

For some reason, it took longer than expected - but it finally caught the update. 👍🏻