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<!DOCTYPE html>
<html>
<head>
<title></title>
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<script
src="https://code.jquery.com/jquery-3.3.1.min.js"
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<body>
<nav>
<ul>
<a href="#about"><li class ='hvr-box-shadow-inset'>About</li></a>
<a href="#FAQ"><li class ='hvr-box-shadow-inset'>FAQs</li></a>
<a href="#contact"><li class ='hvr-box-shadow-inset'>Contact</li> </a>
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<header class="row container">
<div class="headertext">
<div class="spanholder">
<h1 class="businessname">Competitive Edge</h1>
<h2 class="subhead">An edge to excellence</span>
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<main>
<section>
<div class="hero-image ">
<div class="hero-text">
<p>We train managers to <span class="businessname">communicate effectively</span> through interactive communication strategies.</p>
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</section>
<div class="container">
<section >
<p class="testimonials">Dr. Newman is one of the best teachers I've ever had. She explains - - in detail -- everything and more. She makes you feel that you're not alone.</p>
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<section id ="about" class="about content">
<h2>About</h2>
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<p><span class="businessname">Dr. Maggie Newman</span> received her undergraduate degree in English from Louisiana State University in Baton Rouge, La.; her Master of Arts degree in Speech Communication from Louisiana State University in Baton Rouge, La.; and her Doctorate of Communications from the University of Florida in Gainesville, Florida. She has held faculty appointments at Miami University of Ohio, College of Notre Dame, University of Maryland, and Bishop Dennis J. O'Connell High School.</p>
<p>Dr. Newman's dissertation, entitled Competition Among Women, revealed that traditional women compete more with other traditional women while androgynous women cooperate with other androgynous women. "Family Weekly" published an article in 1978 relating to Dr. Newman's research because the findings related directly to the Glass Ceiling and other issues affecting the upward mobility of women.</p>
<p>Dr. Newman's work career includes positions as Director of Graduate Financial Aid at Georgetown University, Congressional Liaison for the Commission on Security and Economic Assistance (Carlucci Commission), and Public Relations Consultant for Reagan Bush '84. She has developed training programs for Arlington County's Adult Education Program and for several private and federal sector training organizations. She has participated in several national training team negotiations with the International Association Of Chiefs Of Police and Johnson & Johnson Associates.</p>
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<p class="readmoreless"><span class ="js-readmore" "css-loadmore">Read More</span></p>
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<p class="testimonials">I've learned how to survive in a dysfunctional office without losing it.</p>
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</section>
<section id ="FAQ" class="FAQ content">
<h2>FAQ</h2>
<dl>
<dt> What is NCE's training history and experience?</dt>
<dd class="hidden">
<p>In 1988, Dr. Newman formed Competitive Edge, a small, woman owned training business. The mission of Competitive Edge is to provide organizations with the "best in the business" in communication, customer service, team building, management, supervisory and pre-retirement training. Dr. Newman was awarded Top Woman Business Enterprise Of 1994, by the Federal Transit Administration. Recently Dr. Newman has refined training seminars in Effective Informal and Formal Briefings Techniques, Report Writing, Customer Service and Pre-Retirement Planning. Focusing on the 21st Century, she is actively involved in innovative facilitative training designed to help organizations create solutions. Her tireless efforts to communicate employee and management needs generate win-win strategies at all organizational levels.</p>
<p>Dr. Newman has written and developed several communications and motivational workshops including the following programs: Improving Communications Skills; Team Building For Managers and Secretaries; Critical Thinking and Critical Reading; Techniques Of Supervision For Law Enforcement Agencies; Projecting Professionalism; Interviewing Techniques; Effective Briefing Techniques; Effective Briefings and Presentations; Goal Setting To Achieve Results; Assertiveness Training; Problem Solving Techniques For Managers; Writing, Proofreading and Editing For Secretaries; Performance Management; Effective Writing For Professionals; Fundamentals Of Memo Writing and Grammar; and Stress Management. This prospectus includes a current list of course outlines.</p>
<p>Competitive Edge has trained managers to build teams and communicate more effectively with their employees. Seminars encourage discussion, interactive communication strategies, role playing, and group discussions. Programs include personality, learning, listening, and communication styles; responsibilities of supervisors and managing change.</p>
<p>Contingent on individual client needs, new courses and seminars continue to be added. Should you require any specific changes, please contact Competitive Edge at (703) 533-3372 to arrange a consultation.</p>
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<dt> How does NCE deliver an experiential, results-oriented training experience?</dt>
<dd class="hidden">
<p>When possible, our approach to delivering an experiential, results-oriented training experiance is to meet with, and interview management and team leaders to assess the effectiveness of the current methods of operation, communication, customer service, quality teams as well as the organizations ability to change and to achieve its mission.</p>
<p>Method/Process: Provide framework via lectures, videotapes, and interactive team discussions. In teams, we use questions to focus teams on key issues. Teams answer questions and develop action plans.</p>
<p>Techniques/Tools: Train and motivate personnel to facilitate teams and implement techniques by providing handouts and encouraging role plays. The instructor "leads by example" by facilitating and focusing team members to stay on the topic to "solve" the organizational concerns/changes.</p>
<p>Skills: Effective communication, team building, customer service skills, conflict management, negotiation skills and strategies are reinforced contingent upon which course is being Taught.</p>
</dd>
<dt> What is the largest group of individuals NCE can train at one time?</dt>
<dd class="hidden">
<p>The largest group of individuals would be 100 participants. This arrangement works for two hour seminars, or pre-retirement training seminars (2-3 days).</p>
</dd>
<dt> Are pre-planning and analysis important to training goals and objectives?</dt>
<dd class="hidden">
<p> Pre-planning and analysis are critical to achieving our client's objectives. Meeting with and discussing the goals, objectives and vision of the organization and the key players provides the facts and framework for the entire program. Our goal is to facilitate the teams and provide assistance to keep the teams focused on achieving their primary purpose.</p>
</dd>
<dt>How does NCE conduct pre-planning and analysis?</dt>
<dd class="hidden">
<p>If possible, we would meet with training coordinators or management to determine the key issues to be addressed and suggest a workable format contingent on the size of the group and the complexity of the issues to be resolved. Together we would determine the appropriate format, questions and time frame for achieving our combined goals. We also provide outlines of our current "off-the-shelf" courses for immediate review and implementation.</p>
</dd>
<dt>Will there be follow-up?</dt>
<dd class="hidden">
<p>Yes, we suggest a follow-up every quarter to determine how effectively the teams are "staying the course," if the client deems this necessary to corporate communications and ongoing training. If not, we continue to provide "off-the-shelf" courses.</p>
</dd>
<dt> What is ballpark fee for a training program from NCE?</dt>
<dd class="hidden">
<p>All fees are negotiable, but these are our average figures;
$2,000 per day, including expenses for up to 30 participants.</p>
</dd>
<dt> Does NCE have specific experience in providing training in communication skills? Organizational mission and visioning? Team training? Customer service? Organizational change? Pre-Retirement?</dt>
<dd class="hidden">
Since 1988, Competitive Edge has continued to receive outstanding evaluations for providing communication, customer service, team building and supervisory skills training to thousands of federal employees and managers.
<h4>Defense Logistics Agency - D.T.I.C.</h4>
Manager's Retreat in Berkely Springs, West Virginia Trained all levels of management to achieve consensus and write the agency's vision statement. Trained managers to develop teams to achieve the organizational mission.
<h4>Defense Information Systems Agency - D.I.S.A.</h4>
Trained all levels of management to achieve consensus and write the agency's vision statement. Trained managers to develop teams to achieve the organizational mission.
<h4>Department of Defense Dependent Schools.</h4>
Developed Customer Service Training materials and trained administrative personnel in Arlington, Virginia; Richmond, Virginia; Rota, Spain; and Istanbul, Turkey. Trained administrative personnel from Europe and Asia in Team Building and Customer Service.
<h4>Federal Transit Administration</h4>
Developed, facilitated and trained all 315 employees and managers via a one-day seminar entitled "Creating a Customer Oriented Climate." Dr. Newman developed a partnership with Ms. Willeree Jackson of the Federal Transit Administration to produce the award winning program. As evidence of this partnership effort, Dr. Margaret M. Newman received the 1994 Top Woman Business Enterprise from the Federal Transit Administration.
<h4>Fort Richie, Maryland.</h4>
Developed training materials and trained all top administrative personnel in Stress Management techniques.
<h4>National Institutes Of Health.</h4>
Developed training materials and trained the Office Of Equal Opportunity in Team Building and Negotiation Skills.
<h4>NOAA Grants Management Division </h4>
Developed and facilitated NOAA's Grants Management Division's Customer Service Training. Developed and facilitated GMD teams to negotiate and manage conflict while downsizing. (See Chart indicating organizational changes resulting from training).
</dd>
<dt>What organizations or companies has NCE worked with?</dt>
<dd class="hidden">
Armour, Cape & Pond
<br>Boat U.S.
<br>Defense Information Systems
<br>Defense Intelligence Agency
<br>Defense Logistics Agency
<br>D.T.I.C.
<br>Department Of Agriculture
D<br>epartment Of The Army
<br>Department Of Commerce
<br>Department Of Defense
<br>Department Of Defense Dependent Schools
<br>Department Of Transportation
<br>Environmental Protection Agency
<br>Federal Highway Administration
<br>Federal Transit Administration
<br>First Women's Bank Of Maryland
<br>Ft. Richie Army Base, Maryland
<br>Gannett Company, Inc.
<br>General Services Administration
<br>Headquarters, Military Traffic Management Command
<br> International Association Of Chiefs Of Police
<br>Kobane, Inc.
<br>Library Of Congress
<br>National Association Of Counties
<br>National Institutes Of Health
<br>National Naval Medical Center
<br>National Oceanic And Atmospheric Administration (NOAA)
<br>Naval Facilities System Command
<br>Northern Virginia Criminal Justice Academy
<br>Tonya, Inc.
<br>U.S. Customs Bureau
<br>United States Senate Office of Education and Training
<br>Walter Reed Army Medical Center
<br>Washington Navy Yard
</dd>
</dl>
<hr class="style-two" />
</section>
<section>
<p class="testimonials">We appreciate your skill in tailoring your presentation specifically to our needs and your willingness to share your knowledge and experience</p>
<hr class="style-two" />
</section>
<section id ="contact" class="contact content">
<h2>Contact</h2>
To learn more about our current seminars or discuss your training needs please call (703) 533-3372 or send us an email at TKTK to set up a consultation.
</section>
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