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Kleborate-viz not uploading the file #36

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advbactres opened this issue Aug 8, 2023 · 2 comments
Open

Kleborate-viz not uploading the file #36

advbactres opened this issue Aug 8, 2023 · 2 comments

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@advbactres
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Hi team Kleborate-viz

Im trying to upload my kleborate data into kleborate-viz, but as soon as the file uploads, i get an error stating disconnected from server. Kindly suggest what could be the reason for the error, I have tried to switch the systems but the problem persists.
Hopefully you can help me out.
Thanks in advance, anticipating for a quick response
kleborate_error

@dmureithi
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Hi, I am having a similar problem. @advbactres, did you manage to resolve the issue

@grnrys
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grnrys commented Jan 23, 2024

Hi team Kleborate-viz

Im trying to upload my kleborate data into kleborate-viz, but as soon as the file uploads, i get an error stating disconnected from server. Kindly suggest what could be the reason for the error, I have tried to switch the systems but the problem persists. Hopefully you can help me out. Thanks in advance, anticipating for a quick response kleborate_error

I experienced this and it only worked if I deleted the strain column.

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