UnicodeEncodeError: codec can't encode characters

[jnm]

Not sure we should change any code here, but for some reason, I needed to export LANG=en_US.UTF-8 on a particular Ubuntu 18.04.2 LTS server to avoid this traceback:

Traceback (most recent call last):
  File "run.py", line 66, in <module>
    run()
  File "run.py", line 26, in run
    current_config = config.build()
  File "/tmp/kobo-install/helpers/config.py", line 206, in build
    self.__welcome()
  File "/tmp/kobo-install/helpers/config.py", line 1222, in __welcome
    CLI.colored_print("\u2554\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2557", CLI.COLOR_WARNING)
  File "/tmp/kobo-install/helpers/cli.py", line 46, in colored_print
    print(cls.colorize(message, color))
UnicodeEncodeError: 'latin-1' codec can't encode characters in position 5-69: ordinal not in range(256)

This was with Python 3.6.7 (traceback above) and Python 2.7.15+ (same error but showed the box-drawing characters instead of the \u escape codes). If nothing else, we can could close this issue and let it serve as a reference for anyone searching for this error.

[sagarrana]

anything??

[luisbauti92]

any idea?:

localectl status

System Locale: LANG=en_US.UTF-8
VC Keymap: latam
X11 Layout: latam

Traceback (most recent call last):
  File "run.py", line 55, in <module>
    run(force_setup=True)
  File "run.py", line 26, in run
    current_config = config.build()
  File "/home/development/kobo-install/helpers/config.py", line 206, in build
    self.__welcome()
  File "/home/development/kobo-install/helpers/config.py", line 1224, in __welcome
    CLI.colored_print("\u2554\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2557", CLI.COLOR_WARNING)
  File "/home/development/kobo-install/helpers/cli.py", line 46, in colored_print
    print(cls.colorize(message, color))
UnicodeEncodeError: 'ascii' codec can't encode characters in position 5-69: ordinal not in range(128)

[luisbauti92]

this worked for me:

Centos 7
python 2.7

PYTHONIOENCODING=utf8 python run.py

[pixelead0]

Install error afetr commit e450d53:
python run.py -s

root_:/home/kubrick/www/kobo-install/templates/kobo-deployments/enketo_express,
destination_directory_:/home/kubrick/www/kobo-deployments/enketo_express,
filenames_:[u'config.json.tpl'],
--------------------
t:<string.Template object at 0x7f9fd5ba7590>,
template_variables:{u'PRIVATE_DOMAIN_NAME': u'kobo.private', u'GOOGLE_API_KEY': u'', u'SMTP_PASSWORD': u'', u'SMTP_USE_TLS': True, u'REDIS_CACHE_PORT': u'6380', u'POSTGRES_PASSWORD': u'Y~GbI+sS!pyOEG+x', u'KOBOCAT_SUBDOMAIN': u'kc', u'SMTP_HOST': None, u'MASTER_BACKEND_IP': u'192.168.31.217', u'MONGO_BACKUP_SCHEDULE': u'0 1 * * 0', u'USE_KPI_DEV_MODE': u'#', u'AWS_BACKUP_MONTHLY_RETENTION': u'12', u'SOFT_LIMIT': 134217728, u'KPI_PATH': u'', u'KPI_RAVEN_DSN': u'', u'SMTP_USER': u'', u'KOBO_SUPERUSER_USERNAME': u'super_admin', u'NGINX_EXPOSED_PORT': u'80', u'USE_BACKUP': u'#', u'AWS_REDIS_BACKUP_MINIMUM_SIZE': u'5', u'AWS_MONGO_BACKUP_MINIMUM_SIZE': u'50', u'KOBOFORM_SUBDOMAIN': u'kf', u'WSGI_SERVER': u'uWSGI', u'SMTP_PORT': u'25', u'USE_AWS': u'#', u'LETSENCRYPT_EMAIL': None, u'USE_DNS': u'', u'KPI_RAVEN_JS_DSN': u'', u'MAX_REQUESTS': u'512', u'POSTGRES_BACKUP_SCHEDULE': u'0 2 * * 0', u'ENKETO_ENCRYPTION_KEY': u'060bc0642c6d97041b8532f0f1a9d6356f1715241e112ab89522e47a31064420e8eb5c8a65752d16d8d26342b91bc881d5c04b815ee5ed719f0f058e', u'KPI_DEV_BUILD_ID': u'', u'PUBLIC_DOMAIN_NAME': u'kobo.local', u'USE_KC_DEV_MODE': u'#', u'INTERNAL_DOMAIN_NAME': u'kobo.internal', u'KOBO_SUPERUSER_PASSWORD': u'VgF9vbX4KPF+zu', u'AWS_BACKUP_BUCKET_DELETION_RULE_ENABLED': u'False', u'POSTGRES_APP_PROFILE': u'Mixed', u'MONGO_PORT': u'27017', u'USE_X_FORWARDED_HOST': u'#', u'KC_PATH': u'', u'PROTOCOL': u'http', u'ENKETO_SUBDOMAIN': u'ee', u'NGINX_PUBLIC_PORT': u'80', u'OVERRIDE_POSTGRES_SETTINGS': u'#', u'AWS_BACKUP_WEEKLY_RETENTION': u'4', u'AWS_BACKUP_BUCKET_NAME': u'', u'POSTGRES_RAM': u'2', u'POSTGRES_DB': u'kobotoolbox', u'REDIS_MAIN_PORT': u'6379', u'WORKERS_START': u'1', u'POSTGRES_REPLICATION_PASSWORD': u'u739sxpt+fGGaxJ', u'USE_AWS_BACKUP': u'#', u'AWS_BUCKET_NAME': u'', u'POSTGRES_SETTINGS': u'', u'AWS_POSTGRES_BACKUP_MINIMUM_SIZE': u'50', u'DEBUG': False, u'WORKERS_MAX': u'2', u'AWS_ACCESS_KEY_ID': u'', u'USE_HTTPS': u'#', u'USE_MEDIA_BACKUP': u'#', u'ENKETO_API_TOKEN': u'9d7b980debf40401a190f0e610f659aa52b3563a58465070480550c3fa8bb699403da84bbfcaa043bc2b65042e33c14b5ffcb711e43b0f5f46545455', u'POSTGRES_USER': u'kobo', u'USE_PUBLIC_DNS': u'#', u'KOBOCAT_MEDIA_BACKUP_SCHEDULE': None, u'GOOGLE_UA': u'', u'LOCAL_INTERFACE_IP': u'192.168.31.217', u'AWS_BACKUP_YEARLY_RETENTION': u'2', u'POSTGRES_PORT': u'5432', u'KC_DEV_BUILD_ID': u'', u'DJANGO_SECRET_KEY': u'9860f89729b9304bcf26507ed946f5eca0eb0fa05e0b01fb', u'AWS_BACKUP_DAILY_RETENTION': u'30', u'AWS_BACKUP_UPLOAD_CHUNK_SIZE': u'15', u'POSTGRES_BACKUP_FROM_SLAVE': u'#', u'DEFAULT_FROM_EMAIL': u'support@kobo.local', u'AWS_SECRET_ACCESS_KEY': u'', u'REDIS_BACKUP_SCHEDULE': u'0 3 * * 0', u'USE_PRIVATE_DNS': u'', u'KOBOCAT_RAVEN_DSN': u''},
++++++++++++++++++++
Traceback (most recent call last):
  File "run.py", line 55, in <module>
    run(force_setup=True)
  File "run.py", line 28, in run
    Template.render(config)
  File "/home/kubrick/www/kobo-install/helpers/template.py", line 159, in render
    write_templates(root, destination_directory, filenames)
  File "/home/kubrick/www/kobo-install/helpers/template.py", line 148, in write_templates
    f.write(t.substitute(template_variables))
  File "/usr/lib/python2.7/string.py", line 176, in substitute
    return self.pattern.sub(convert, self.template)
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 689: ordinal not in range(128)

[AlexandreBonneau]

For info the using the latest version of kobo-install today (just git pull(ed)), and an updated Ubuntu 20.04 VPS, I had this error.
To fix it I had to use @luisbauti92 solution:

PYTHONIOENCODING=utf8 python3 run.py --update

[noliveleger]

Hello @AlexandreBonneau,
Which language are you using with your system? I guess French? What does the command locale say?

[AlexandreBonneau]

You guessed right:

locale
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_MESSAGES to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
LANG=en_US.UTF-8
LANGUAGE=
LC_CTYPE="fr_FR.UTF-8"
LC_NUMERIC="fr_FR.UTF-8"
LC_TIME="fr_FR.UTF-8"
LC_COLLATE="fr_FR.UTF-8"
LC_MONETARY="fr_FR.UTF-8"
LC_MESSAGES="fr_FR.UTF-8"
LC_PAPER="fr_FR.UTF-8"
LC_NAME="fr_FR.UTF-8"
LC_ADDRESS="fr_FR.UTF-8"
LC_TELEPHONE="fr_FR.UTF-8"
LC_MEASUREMENT="fr_FR.UTF-8"
LC_IDENTIFICATION="fr_FR.UTF-8"
LC_ALL=fr_FR.UTF-8

[noliveleger]

Merci beaucoup ;-)
We'll try with another language than English as default language.