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Releases: ladybirdweb/faveo-helpdesk

v1.0.7.1

20 Apr 10:02
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Bugs Fixed

  • In app notification bug fixed
  • Ticket Listing hover issue fixed
  • Agent panel issue fixed for role agents
  • Template issue fixed

v1.0.7

19 Apr 14:39
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Enhancements

  • Ticket Workflow
  • Ticket Overdue Listing
  • In App Notification
  • Cron job separate settings
  • Select all to delete permanently from trash
  • Added Read Unread features in ticket listing pages
  • User linking to where ever usernames are displayed
  • Attachment upload-able while creating ticket from client panel
  • Enhanced email check while setting emails
  • Ticket rating enhanced

Bug Fixed

  • Date sorting issue fixed
  • Department folder issue fixed
  • Group update issue fixed
  • Templates issue fixed
  • Email checking issue fixed
  • Ticket rating issue fixed

Updating from 1.0.6.10 to 1.0.7

v1.0.6.10

01 Apr 06:50
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Bug Fixed

  • Redirection issue fixed from ticket details page
  • Login dropdown box responsitivity issue fixed
  • Mailing issue for ticket reply and new ticket creation fixed
  • Email template issue fixed for replying tickets and auto response for ticket creation
  • Settings pages error display issue fixed for html type errors
  • Daily notification issue fixed for the new mail system integrated for faveo
  • Issue fixed for large size attachments

Enhancements

  • Added loader image in datatable processing
  • Added readme.txt which will provide install instruction
  • Updated auth validation message and showing custom logo in auth/login page

v1.0.6.9

24 Mar 05:43
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Minor bug fixes

  • Version number 1.0.6.9

v1.0.6.8

21 Mar 17:09
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Bugs Fixes

  • Major bug with sending mails in version 1.0.6.7 fixed

v1.0.6.7

11 Mar 13:32
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Enhancements

  • Ticket merging in Ticket list pages
  • Confirmation on deleting, closing & opening tickets
  • System Email Validation via Imap and Smtp connection from the email accounts

Bugs

  • Ticket merging
  • Email validation
  • Ticket listing page minor bugs fixed

v1.0.6.6

15 Jun 04:49
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Version v1.0.6.6

v1.0.6.5

02 Mar 10:04
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Enhancements

  • Feature added for Ticket Merging

Bugs fixes

  • Installer API bugs Fixes
  • Installer API added feature for checking parameters validation that are passed
  • API module enhancements

v1.0.6.4

24 Feb 15:42
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Enhancements

  • Added feature to change owner of the tickets
  • Read me file updated
  • Tool tip added to installer

Bug Fixes

  • Installer bug fixed
  • API for fetching ticket by ticket ID
  • Inbox page databale bugs fixed
  • Minor changes in login page
  • Minor bug fixed in ticket detail pages
  • Removed default department from client panel to raise ticket, one will be choosen by default

v1.0.6.2

18 Feb 15:25
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Bugs Fixes

  • Installer API bugs fixed
  • Installer minor cosmetic customisation