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HOW_TO.md
HOW_TO.md
 
 
README.md
README.md
 
 
main.py
main.py
 
 
requirements.txt
requirements.txt
 
 
themis_client.py
themis_client.py
 
 

README.md

CRM - Customer Relationship Management mit ThemisDB

Status Difficulty Duration

📝 Übersicht

Das CRM-System demonstriert Customer Relationship Management mit ThemisDB. Sie lernen:

  • Kundenverwaltung mit Kontakthistorie
  • Lead-Scoring und Qualification
  • Sales-Pipeline Visualisierung
  • Activity Timeline
  • Email/Call-Logging
  • Reporting und Analytics

✨ Features

  • ✅ Kundenverwaltung - Vollständige Kundenprofile
  • ✅ Lead-Management - Scoring und Qualification
  • ✅ Sales-Pipeline - Opportunity-Tracking
  • ✅ Activity-Timeline - Alle Interaktionen
  • ✅ Communication-Log - Emails, Calls, Meetings
  • ✅ Reporting - Sales-Analytics
  • ✅ Forecasting - Revenue-Prognosen
  • ✅ Integration - Email und Kalender

📊 Datenmodell

Customer

{
  "id": "customer_uuid",
  "name": "Acme Corporation",
  "type": "enterprise",
  "industry": "Technology",
  "revenue": 5000000,
  "employees": 250,
  "contact_person": "Jane Smith",
  "email": "jane@acme.com",
  "phone": "+49 30 12345678",
  "status": "active",
  "lead_score": 85,
  "lifetime_value": 125000,
  "created_at": "2024-01-15"
}

Lead

{
  "id": "lead_uuid",
  "customer_id": "customer_uuid",
  "title": "Q1 2025 Enterprise License",
  "value": 50000,
  "stage": "negotiation",
  "probability": 75,
  "expected_close": "2025-01-31",
  "assigned_to": "sales.rep",
  "source": "website"
}

🛠️ ThemisDB Features

  • Relational für Kunden und Leads
  • Time-Series für Activities
  • Analytics für Reporting

🔗 Navigation

Status: Ready | Letzte Aktualisierung: 2025-12-22