Unable to link Entra Tenant with MSA account after enrolling for Edge Developers Program

[ParanvirSingh1]

Unable to link Entra Tenant with MSA account after enrolling for Edge Extensions Developers Program and getting below error while linking:

An error happened while processing your request. Please try again.
Something went wrong. Please try again, if this problem persists please contact Microsoft support.

Request ID: 71804c2b-0f4b-3c97-eee9-96cdcb32534a
Correlation ID: 9017955d-f9a7-4c50-948d-e92b9fb18562

After this error Tenant shows under Linked Tenants however on the Linked Tenant we are not able to manage Edge extensions. Unable to assign user's to it. Accounts we are using are already Global Admins. We also added MSA account as Global admin on the Entra Tenant still same. We need urgent assistance for this.

[ManikanthMSFT]

Hi @ParanvirSingh1, could you please help us with the screenshot of the error along with the seller ID so that we can assist you further.

[ParanvirSingh1]

This is the error we get at the time of Adding the Tenants while we logged in via our MSA account on PAC. We tried this with multiple Entra Tenants and getting same error.

[ParanvirSingh1]

Hello @ManikanthMSFT could you please share an update on this. We are stuck with the deployment.

[ManikanthMSFT]

Hi @ParanvirSingh1, we are looking into this and will let you know as soon as we have an update.

[ParanvirSingh1]

Thanks @ManikanthMSFT looking into this and help us. We have several organization affected with this issue so there is a huge impact.

[ManikanthMSFT]

@ParanvirSingh1, sure, in the meantime could you please help us with your seller Id and the extension details.

[ParanvirSingh1]

@ManikanthMSFT

Seller ID: 89401550
For now, we are trying to provide Edge Developer's program Access to our Developers and other team members so do not have edge extensions details.

[ParanvirSingh1]

@ManikanthMSFT not sure if sharing Seller ID is safe here. Can you please pick this and then I will remove it from here or let me know if I can share with you over the mail.

[ManikanthMSFT]

Hey @ParanvirSingh1, could you please try the following steps to resolve the problem:

1. Clear your browser cache.
2. Retry linking- Unlink and relink the tenant in the Partner Center.

If the issue persists after trying these steps, please let us know, and we will be happy to assist you further.

[paranvir]

Thanks @ManikanthMSFT tried as per your suggestions however got the same error:

Please assist with this on priority. We are stuck here.

[ManikanthMSFT]

Hi @paranvir, thank you for your confirmation. We will inform our team of this and will get back to you once we get an update.

[ParanvirSingh1]

@ManikanthMSFT it's been a long time we haven't receive any updates. Could you please share an update on this.

[ManikanthMSFT]

@ParanvirSingh1, apologize for the delay. We are yet to get an update from our team and once we get an update, we will write back to you as soon as possible.