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[Bug - Partner Center] Unable to complete Edge Developer Account Registration Form #234

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epage-xlink opened this issue Dec 17, 2024 · 6 comments
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Bug the issue is a code defect that should be fixed Partner Center Label to filter all items related to Partner Center

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@epage-xlink
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Describe the bug
I am unable to submit the form to register for the Microsoft Edge Developer program.

Error code 2931.
Correlation ID 4b9173ac-f3b7-442a-84a8-d851208b0c47,mDvjo7bXdE6ITkfx.1.3.

To Reproduce
Steps to reproduce the behavior:

  1. Fill out form.
  2. Submit.

Expected behavior
A successful registration.

Screenshots
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Desktop (please complete the following information):

  • OS: macOS
  • Browser: Edge for Business
  • Version 131.0.2903.99 (Official build) (arm64)
@epage-xlink epage-xlink added Bug the issue is a code defect that should be fixed Partner Center Label to filter all items related to Partner Center labels Dec 17, 2024
@ManikanthMSFT
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Hi @epage-xlink, sorry for the inconvenience caused. Could you please try to share us your seller ID so that we can verify and assist you further.

@dingdingillusion
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I have the same problem when i regist Microsoft Edge Developer Account
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@ronnie-yu-yi-wei
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I selected the United States region to register for an Edge extension developer account. I have tried many times using the latest versions of the Edge and Chrome browsers, but every time the registration fails with the error code 2931. Please help us.

@ManikanthMSFT
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Hi @ronnie-yu-yi-wei, @dingdingillusion, thank you for contacting us. We have reported this to our team and once we get an update, we will write back to you.

@ManikanthMSFT
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Hi everyone, we got an update from our team and would like you to know that the error code 2931 indicates that a required field is missing. In many cases, this issue arises when the phone number is not entered correctly. For the United States region, please ensure that the phone number is formatted as follows e.g. +1 425 1234567, with the area code included in the appropriate field.

If the issue persists, could you kindly provide us with a screenshot of the registration page with the filled data? This will help us further investigate and resolve the problem promptly.

@ronnie-yu-yi-wei
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@ManikanthMSFT Thank you for your solution. We successfully completed the registration.

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Labels
Bug the issue is a code defect that should be fixed Partner Center Label to filter all items related to Partner Center
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