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OTRS Customer Self Profile Update

  • Built for OTRS CE 6.0.x
  • Allow customer user to update their profile like name, mobile number at customer portal.
  • By default, customer only can update their password, language, timezone, etc.
  1. Required to modify Custom/Kernel/Module/AdminCustomerUser.pm

     next GROUP if $Group eq 'Password';  
     (+) next GROUP if $Group eq 'CustomerProfile';  
    
    
     next GROUP if $Group eq 'Password';  
     (+) next GROUP if $Group eq 'CustomerProfile';  
    
    
     (-) if ( $Group eq 'Password' ) {  
     (+) if ( $Group eq 'Password' || $Group eq 'CustomerProfile' ) {  
         next PRIO;  
     }   
    

profile.png