diff --git a/src/main/java/com/mobility/api/domain/dispatch/entity/Dispatch.java b/src/main/java/com/mobility/api/domain/dispatch/entity/Dispatch.java
index 88a0a55..fd62947 100644
--- a/src/main/java/com/mobility/api/domain/dispatch/entity/Dispatch.java
+++ b/src/main/java/com/mobility/api/domain/dispatch/entity/Dispatch.java
@@ -138,4 +138,18 @@ private void validateOwner(Transporter transporter) {
             throw new GlobalException(ResultCode.FORBIDDEN);
         }
     }
+
+    /**
+     * 노출 범위 토글 (자사 <-> 통합)
+     * @return 변경된 상태값
+     */
+    public CallType toggleExposure() {
+        if (this.call == CallType.INTERNAL) {
+            this.call = CallType.INTEGRATED;
+        } else {
+            this.call = CallType.INTERNAL;
+        }
+        return this.call;
+    }
+
 }
diff --git a/src/main/java/com/mobility/api/domain/office/controller/OfficeManagerV1Controller.java b/src/main/java/com/mobility/api/domain/office/controller/OfficeManagerV1Controller.java
new file mode 100644
index 0000000..5300bff
--- /dev/null
+++ b/src/main/java/com/mobility/api/domain/office/controller/OfficeManagerV1Controller.java
@@ -0,0 +1,76 @@
+package com.mobility.api.domain.office.controller;
+
+import com.mobility.api.domain.office.dto.request.ManagerStatusUpdateReq;
+import com.mobility.api.domain.office.dto.response.ManagerRes;
+import com.mobility.api.domain.office.service.OfficeManagerService;
+import com.mobility.api.global.response.CommonResponse;
+import com.mobility.api.global.security.PrincipalDetails;
+import io.swagger.v3.oas.annotations.Operation;
+import io.swagger.v3.oas.annotations.tags.Tag;
+import jakarta.validation.Valid;
+import lombok.RequiredArgsConstructor;
+import org.springframework.data.domain.Page;
+import org.springframework.data.domain.PageRequest;
+import org.springframework.data.domain.Pageable;
+import org.springframework.data.domain.Sort;
+import org.springframework.security.core.annotation.AuthenticationPrincipal;
+import org.springframework.web.bind.annotation.*;
+
+@Tag(name = "사무실 - 직원 관련 요청(/api/v1/office/employee/**)")
+@RestController
+@RequiredArgsConstructor
+@RequestMapping("/api/v1/office/employee")
+public class OfficeManagerV1Controller {
+
+    // 새로 분리한 서비스 주입
+    private final OfficeManagerService officeManagerService;
+
+    /**
+     * <pre>
+     * 직원 리스트 조회
+     * </pre>
+     * @param user 로그인한 관리자
+     * @param page 페이지 번호 (0부터)
+     * @param size 페이지 크기
+     * @return
+     */
+    @Operation(summary = "직원 리스트 조회", description = "사무실에 소속된 직원(Manager) 목록을 조회합니다.")
+    @GetMapping("")
+    public CommonResponse<Page<ManagerRes>> getManagers(
+            @AuthenticationPrincipal PrincipalDetails user,
+            @RequestParam(defaultValue = "0") int page,
+            @RequestParam(defaultValue = "20") int size
+    ) {
+        // 최신순 or 이름순 정렬
+        Pageable pageable = PageRequest.of(page, size, Sort.by("createdAt").descending());
+
+        Page<ManagerRes> result = officeManagerService.getManagers(user.getManager(), pageable);
+
+        return CommonResponse.success(result);
+    }
+
+    /**
+     * <pre>
+     * 직원 상태 변경 (활성/비활성/대기)
+     * </pre>
+     * @param managerId 변경할 직원 ID
+     * @param req 변경할 상태값 (ACTIVE, INACTIVE, PENDING)
+     * @param user 요청하는 관리자 (OWNER 여야 함)
+     */
+    @Operation(summary = "직원 상태 변경", description = "직원의 상태를 변경합니다. (예: 승인 대기 -> 활성, 활성 -> 비활성). **OWNER 권한**만 가능합니다.")
+    @PatchMapping("/{managerId}/status")
+    public CommonResponse<String> updateManagerStatus(
+            @PathVariable Long managerId,
+            @RequestBody @Valid ManagerStatusUpdateReq req,
+            @AuthenticationPrincipal PrincipalDetails user
+    ) {
+        officeManagerService.updateManagerStatus(
+                managerId,
+                req.status(),
+                user.getManager()
+        );
+
+        return CommonResponse.success("직원 상태가 변경되었습니다.");
+    }
+
+}
diff --git a/src/main/java/com/mobility/api/domain/office/controller/OfficeV1Controller.java b/src/main/java/com/mobility/api/domain/office/controller/OfficeV1Controller.java
index b60988d..fc20a67 100644
--- a/src/main/java/com/mobility/api/domain/office/controller/OfficeV1Controller.java
+++ b/src/main/java/com/mobility/api/domain/office/controller/OfficeV1Controller.java
@@ -1,6 +1,7 @@
 package com.mobility.api.domain.office.controller;
 
 import com.mobility.api.domain.dispatch.entity.Dispatch;
+import com.mobility.api.domain.office.dto.request.CancelDispatchReq;
 import com.mobility.api.domain.office.dto.request.CreateDispatchReq;
 import com.mobility.api.domain.office.dto.request.DispatchSearchDto;
 import com.mobility.api.domain.office.dto.request.UpdateDispatchReq;
@@ -23,7 +24,9 @@
 import lombok.RequiredArgsConstructor;
 import org.springdoc.core.annotations.ParameterObject;
 import org.springframework.data.domain.Page;
+import org.springframework.data.domain.PageRequest;
 import org.springframework.data.domain.Pageable;
+import org.springframework.data.domain.Sort;
 import org.springframework.security.core.annotation.AuthenticationPrincipal;
 import org.springframework.web.bind.annotation.*;
 
@@ -168,9 +171,11 @@ public CommonResponse<List<DispatchFeedRes>> getDispatchFeed(
     @Operation(summary = "배차 등록", description = "")
     @RequestMapping(path = "/dispatch", method = RequestMethod.POST)
     public CommonResponse<Object> createDispatch(
+            @AuthenticationPrincipal PrincipalDetails user,
             @Valid @RequestBody CreateDispatchReq createDispatchReq
     ) {
-        officeService.saveDispatch(createDispatchReq);
+
+        officeService.saveDispatch(createDispatchReq, user.getManager());
 
         return CommonResponse.success(null);
     }
@@ -186,6 +191,7 @@ public CommonResponse<Object> createDispatch(
     @Operation(summary = "배차 수정", description = "")
     @RequestMapping(path = "/dispatch/{dispatch_id}", method = RequestMethod.PATCH)
     public CommonResponse<Dispatch> updateDispatch(
+            @AuthenticationPrincipal PrincipalDetails user,
             @PathVariable("dispatch_id") Long dispatchId,
             @RequestBody UpdateDispatchReq updateDispatchReq
     ) {
@@ -203,9 +209,11 @@ public CommonResponse<Dispatch> updateDispatch(
     @Operation(summary = "배차 취소 (삭제)", description = "")
     @RequestMapping(path = "/dispatch-cancel/{dispatch_id}", method = RequestMethod.POST)
     public CommonResponse<Object> cancelDispatch(
-            @PathVariable("dispatch_id") Long dispatchId
+            @AuthenticationPrincipal PrincipalDetails user,
+            @PathVariable("dispatch_id") Long dispatchId,
+            @RequestBody CancelDispatchReq req
     ) {
-        officeService.cancelDispatch(dispatchId);
+        officeService.cancelDispatch(dispatchId, req, user.getManager());
         return CommonResponse.success(null); // FIXME return값 수정
     }
 
@@ -253,11 +261,25 @@ public CommonResponse<String> createTransporter(
      */
     @Operation(summary = "기사 리스트 조회", description = "")
     @RequestMapping(path = "/transporter", method = RequestMethod.GET)
-    public CommonResponse<List<TransporterRes>> getMyTransporters(
-            @AuthenticationPrincipal PrincipalDetails user
+    public CommonResponse<Page<TransporterRes>> getMyTransporters(
+            @AuthenticationPrincipal PrincipalDetails user,
+            @RequestParam(required = false) String status,     // 필터: 없을 수도 있음
+            @RequestParam(defaultValue = "0") int page,        // 페이지: 안 보내면 0
+            @RequestParam(defaultValue = "20") int size        // 크기: 안 보내면 20
     ) {
+
+        // 페이징 객체 생성 (최신순 정렬 예시: id 내림차순)
+        Pageable pageable = PageRequest.of(page, size, Sort.by("id").descending());
+
         // userDetails.getUsername() -> 로그인한 관리자의 ID
-        List<TransporterRes> result = officeService.getMyTransporters(user.getManager());
+//        List<TransporterRes> result = officeService.getMyTransporters(user.getManager());
+
+        // 서비스 호출
+        Page<TransporterRes> result = officeService.getMyTransporters(
+                user.getManager(),
+                status,
+                pageable
+        );
 
         return CommonResponse.success(result);
     }
@@ -271,7 +293,7 @@ public CommonResponse<List<TransporterRes>> getMyTransporters(
      */
     @Operation(summary = "기사 상태 변경", description = "")
     @RequestMapping(path = "/transporter/{transporterId}/status", method = RequestMethod.PATCH)
-    public CommonResponse<Integer> changeTransporterStatus(
+    public CommonResponse<String> changeTransporterStatus(
             @AuthenticationPrincipal PrincipalDetails user,
             @PathVariable Long transporterId,
             @RequestBody TransporterStatusUpdateReq req
@@ -283,7 +305,28 @@ public CommonResponse<Integer> changeTransporterStatus(
                 user.getManager()
         );
 
-        return CommonResponse.success(0);
+        return CommonResponse.success("기사 상태 변경 성공");
+    }
+
+    /**
+     * <pre>
+     *     배차 노출범위 변경
+     * </pre>
+     * @param user
+     * @return
+     */
+    @Operation(summary = "배차 노출범위 변경", description = "")
+    @RequestMapping(path = "/dispatch/{dispatchId}/exposure", method = RequestMethod.PATCH)
+    public CommonResponse<String> changeDispatchExposure(
+            @AuthenticationPrincipal PrincipalDetails user,
+            @PathVariable Long dispatchId
+    ) {
+
+        // 서비스 호출 및 결과 받기
+        String changedStatus = officeService.changeDispatchExposure(dispatchId, user.getManager());
+
+        // 변경된 상태를 메시지나 데이터로 주면 프론트에서 UI 갱신하기 편함
+        return CommonResponse.success(changedStatus);
     }
 
 }
diff --git a/src/main/java/com/mobility/api/domain/office/dto/request/CancelDispatchReq.java b/src/main/java/com/mobility/api/domain/office/dto/request/CancelDispatchReq.java
new file mode 100644
index 0000000..f79d0bf
--- /dev/null
+++ b/src/main/java/com/mobility/api/domain/office/dto/request/CancelDispatchReq.java
@@ -0,0 +1,6 @@
+package com.mobility.api.domain.office.dto.request;
+
+public record CancelDispatchReq(
+        String cancelReason // 취소 사유
+) {
+}
diff --git a/src/main/java/com/mobility/api/domain/office/dto/request/CreateDispatchReq.java b/src/main/java/com/mobility/api/domain/office/dto/request/CreateDispatchReq.java
index 8ceac49..a7c07fa 100644
--- a/src/main/java/com/mobility/api/domain/office/dto/request/CreateDispatchReq.java
+++ b/src/main/java/com/mobility/api/domain/office/dto/request/CreateDispatchReq.java
@@ -1,9 +1,7 @@
 package com.mobility.api.domain.office.dto.request;
 
 import com.mobility.api.domain.dispatch.entity.Dispatch;
-import com.mobility.api.domain.dispatch.enums.CallType;
-import com.mobility.api.domain.dispatch.enums.ServiceType;
-import com.mobility.api.domain.dispatch.enums.StatusType;
+import com.mobility.api.domain.dispatch.enums.*;
 import io.swagger.v3.oas.annotations.media.Schema;
 import jakarta.validation.constraints.NotBlank;
 import jakarta.validation.constraints.NotNull;
@@ -46,20 +44,27 @@ public record CreateDispatchReq(
         String clientPhoneNumber,   // 고객 전화번호
 
 //        StatusType status,        // 배차 상태
-        Long officeId,              // FIXME 사무실 id, 토큰 등에서 받아오도록 변경해야 함
 //        CallType call,            // 콜 타입
 
         @Schema(description = "활성화 여부", example = "true")
         Boolean active,             // 활성화 여부
 
-        @Schema(description = "활성화 여부", example = "DELIVERY")
+        @Schema(description = "서비스 타입", example = "DELIVERY")
         ServiceType service,        // 탁송 / 대리
 
-        LocalDateTime createdAt     // 생성 시간
+        @Schema(description = "배차 번호", example = "2024-0001")
+        String dispatchNumber,        // 배차 번호
+
+        @Schema(description = "메모", example = "memo")
+        String memo,        // 메모
+
+        @Schema(description = "결제 방식", example = "CASH")
+        PaymentType paymentType,        // 결제 방식 (현금 / 후불 / 완후)
+
+        @Schema(description = "톨비 방식", example = "HIPASS")
+        TollType tollType        // 톨비 방식 (톨포 / 톨별 / 하이패스)
+
 ) {
-    public CreateDispatchReq {
-        officeId = 1L; // FIXME 임시로 사무실 id는 1로 고정
-    }
 
     public Dispatch toEntity() {
         return Dispatch.builder()
@@ -72,10 +77,13 @@ public Dispatch toEntity() {
                 .charge(this.charge())
                 .clientPhoneNumber(this.clientPhoneNumber())
                 .status(StatusType.OPEN)
-                .officeId(this.officeId())
                 .call(CallType.INTERNAL)
                 .active(this.active())
                 .service(this.service())
+                .dispatchNumber(this.dispatchNumber)
+                .memo(this.memo)
+                .paymentType(this.paymentType)
+                .tollType(this.tollType)
                 .createdAt(LocalDateTime.now())
                 .build();
     }
diff --git a/src/main/java/com/mobility/api/domain/office/dto/request/ManagerStatusUpdateReq.java b/src/main/java/com/mobility/api/domain/office/dto/request/ManagerStatusUpdateReq.java
new file mode 100644
index 0000000..e9cbb74
--- /dev/null
+++ b/src/main/java/com/mobility/api/domain/office/dto/request/ManagerStatusUpdateReq.java
@@ -0,0 +1,9 @@
+package com.mobility.api.domain.office.dto.request;
+
+import com.mobility.api.domain.office.enums.ManagerStatus;
+import jakarta.validation.constraints.NotNull;
+
+public record ManagerStatusUpdateReq(
+        @NotNull(message = "변경할 상태값은 필수입니다.")
+        ManagerStatus status
+) {}
diff --git a/src/main/java/com/mobility/api/domain/office/dto/request/UpdateDispatchReq.java b/src/main/java/com/mobility/api/domain/office/dto/request/UpdateDispatchReq.java
index 725efd5..852dd1e 100644
--- a/src/main/java/com/mobility/api/domain/office/dto/request/UpdateDispatchReq.java
+++ b/src/main/java/com/mobility/api/domain/office/dto/request/UpdateDispatchReq.java
@@ -1,8 +1,6 @@
 package com.mobility.api.domain.office.dto.request;
 
-import com.mobility.api.domain.dispatch.enums.CallType;
-import com.mobility.api.domain.dispatch.enums.ServiceType;
-import com.mobility.api.domain.dispatch.enums.StatusType;
+import com.mobility.api.domain.dispatch.enums.*;
 import io.swagger.v3.oas.annotations.media.Schema;
 
 @Schema(description = "배차 수정 request 객체")
@@ -42,6 +40,19 @@ public record UpdateDispatchReq(
         Boolean active,
 
         @Schema(description = "서비스 타입", example = "DELIVERY")
-        ServiceType service
-) {
+        ServiceType service,
+
+        @Schema(description = "배차 번호", example = "2024-0001")
+        String dispatchNumber,
+
+        @Schema(description = "메모", example = "memo")
+        String memo,
+
+        @Schema(description = "결제 방식", example = "CASH")
+        PaymentType paymentType,
+
+        @Schema(description = "톨비 방식", example = "HIPASS")
+        TollType tollType
+
+        ) {
 }
\ No newline at end of file
diff --git a/src/main/java/com/mobility/api/domain/office/dto/response/ManagerRes.java b/src/main/java/com/mobility/api/domain/office/dto/response/ManagerRes.java
new file mode 100644
index 0000000..666c59c
--- /dev/null
+++ b/src/main/java/com/mobility/api/domain/office/dto/response/ManagerRes.java
@@ -0,0 +1,29 @@
+package com.mobility.api.domain.office.dto.response;
+
+import com.mobility.api.domain.office.entity.Manager;
+import lombok.Builder;
+
+@Builder
+public record ManagerRes(
+        Long id,
+        String loginId,
+        String name,
+        String phone,
+        String email,
+        String role, // "OWNER", "STAFF" 등 권한 정보
+        String status,
+        String createdAt
+) {
+    public static ManagerRes from(Manager manager) {
+        return ManagerRes.builder()
+                .id(manager.getId())
+                .loginId(manager.getLoginId())
+                .name(manager.getName())
+                .phone(manager.getPhone())
+                .email(manager.getEmail())
+                .role(manager.getRole().name())
+                .status(manager.getStatus().name())
+                .createdAt(manager.getCreatedAt().toString())
+                .build();
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/com/mobility/api/domain/office/entity/Manager.java b/src/main/java/com/mobility/api/domain/office/entity/Manager.java
index 69f129e..7440721 100644
--- a/src/main/java/com/mobility/api/domain/office/entity/Manager.java
+++ b/src/main/java/com/mobility/api/domain/office/entity/Manager.java
@@ -1,17 +1,21 @@
 package com.mobility.api.domain.office.entity;
 
 import com.mobility.api.domain.office.enums.ManagerRole;
+import com.mobility.api.domain.office.enums.ManagerStatus;
+import com.mobility.api.global.entity.BaseSoftDeleteEntity;
 import jakarta.persistence.*;
 import lombok.AccessLevel;
 import lombok.Builder;
 import lombok.Getter;
 import lombok.NoArgsConstructor;
+import org.hibernate.annotations.SQLDelete;
 
 @Entity
 @Getter
 @NoArgsConstructor(access = AccessLevel.PROTECTED)
 @Table(name = "manager") // DB 테이블명
-public class Manager {
+@SQLDelete(sql = "UPDATE manager SET deleted_at = NOW() WHERE manager_id = ?")
+public class Manager extends BaseSoftDeleteEntity {
 
     @Id
     @GeneratedValue(strategy = GenerationType.IDENTITY)
@@ -43,6 +47,11 @@ public class Manager {
     @Column(nullable = false)
     private ManagerRole role;
 
+    // 상태 (ACTIVE, PENDING, INACTIVE)
+    @Enumerated(EnumType.STRING)
+    @Column(nullable = false, columnDefinition = "varchar(20) default 'PENDING'")
+    private ManagerStatus status;
+
     // 5. 소속 사무실 (어느 사무실 사람인지?)
     @ManyToOne(fetch = FetchType.LAZY)
     @JoinColumn(name = "office_id")
@@ -58,4 +67,9 @@ public Manager(String loginId, String password, String name, String phone, Strin
         this.role = role;
         this.office = office;
     }
+
+    // [비즈니스 로직] 상태 변경 메서드
+    public void updateStatus(ManagerStatus status) {
+        this.status = status;
+    }
 }
\ No newline at end of file
diff --git a/src/main/java/com/mobility/api/domain/office/enums/ManagerRole.java b/src/main/java/com/mobility/api/domain/office/enums/ManagerRole.java
index 97059ec..d8f32df 100644
--- a/src/main/java/com/mobility/api/domain/office/enums/ManagerRole.java
+++ b/src/main/java/com/mobility/api/domain/office/enums/ManagerRole.java
@@ -1,11 +1,6 @@
 package com.mobility.api.domain.office.enums;
 
-/**
- * <pre>
- *     FIXME 일단 OWNER만 사용
- * </pre>
- */
 public enum ManagerRole {
     OWNER, // 사무실 생성/삭제, 직원 관리 가능
-//    STAFF   // 배차 등록/수정만 가능
+    DISPATCHER   // 배차 등록/수정만 가능
 }
\ No newline at end of file
diff --git a/src/main/java/com/mobility/api/domain/office/enums/ManagerStatus.java b/src/main/java/com/mobility/api/domain/office/enums/ManagerStatus.java
new file mode 100644
index 0000000..0462e5b
--- /dev/null
+++ b/src/main/java/com/mobility/api/domain/office/enums/ManagerStatus.java
@@ -0,0 +1,7 @@
+package com.mobility.api.domain.office.enums;
+
+public enum ManagerStatus {
+    ACTIVE, // 활성
+    PENDING, // 승인 대기
+    INACTIVE // 비활성
+}
diff --git a/src/main/java/com/mobility/api/domain/office/repository/ManagerRepository.java b/src/main/java/com/mobility/api/domain/office/repository/ManagerRepository.java
index d60c5ab..3803a81 100644
--- a/src/main/java/com/mobility/api/domain/office/repository/ManagerRepository.java
+++ b/src/main/java/com/mobility/api/domain/office/repository/ManagerRepository.java
@@ -2,6 +2,9 @@
 
 import com.mobility.api.domain.dispatch.entity.Dispatch;
 import com.mobility.api.domain.office.entity.Manager;
+import com.mobility.api.domain.office.entity.Office;
+import org.springframework.data.domain.Page;
+import org.springframework.data.domain.Pageable;
 import org.springframework.data.jpa.repository.JpaRepository;
 
 import java.util.Optional;
@@ -11,4 +14,7 @@ public interface ManagerRepository extends JpaRepository<Manager, Long> {
     Optional<Manager> findByLoginId(String loginId);
 
     boolean existsByLoginId(String loginId);
+
+    // 사무실 직원 목록 조회 (페이징)
+    Page<Manager> findAllByOffice(Office office, Pageable pageable);
 }
diff --git a/src/main/java/com/mobility/api/domain/office/service/OfficeManagerService.java b/src/main/java/com/mobility/api/domain/office/service/OfficeManagerService.java
new file mode 100644
index 0000000..fc25b7e
--- /dev/null
+++ b/src/main/java/com/mobility/api/domain/office/service/OfficeManagerService.java
@@ -0,0 +1,70 @@
+package com.mobility.api.domain.office.service;
+
+import com.mobility.api.domain.office.dto.response.ManagerRes;
+import com.mobility.api.domain.office.entity.Manager;
+import com.mobility.api.domain.office.entity.Office;
+import com.mobility.api.domain.office.enums.ManagerRole;
+import com.mobility.api.domain.office.enums.ManagerStatus;
+import com.mobility.api.domain.office.repository.ManagerRepository;
+import com.mobility.api.global.exception.GlobalException;
+import com.mobility.api.global.response.ResultCode;
+import lombok.RequiredArgsConstructor;
+import org.springframework.data.domain.Page;
+import org.springframework.data.domain.Pageable;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+@Service
+@RequiredArgsConstructor
+@Transactional(readOnly = true)
+public class OfficeManagerService {
+
+    private final ManagerRepository managerRepository;
+
+    /**
+     * 직원 목록 조회
+     */
+    public Page<ManagerRes> getManagers(Manager currentManager, Pageable pageable) {
+
+        // 1. 내 사무실 확인
+        Office office = currentManager.getOffice();
+        if (office == null) {
+            throw new GlobalException(ResultCode.NOT_FOUND_OFFICE);
+        }
+
+        // 2. 사무실 소속 직원(Manager) 조회
+        Page<Manager> managers = managerRepository.findAllByOffice(office, pageable);
+
+        // 3. DTO 변환
+        return managers.map(ManagerRes::from);
+    }
+
+    /**
+     * 직원 상태 변경
+     */
+    @Transactional // 상태 변경(Dirty Checking)을 위해 필수
+    public void updateManagerStatus(Long targetManagerId, ManagerStatus newStatus, Manager currentManager) {
+
+        // 1. 권한 체크: OWNER(대표)만 직원의 상태를 변경할 수 있음
+        if (currentManager.getRole() != ManagerRole.OWNER) {
+            throw new GlobalException(ResultCode.FORBIDDEN); // 권한 없음 예외
+        }
+
+        // 2. 대상 직원 조회
+        Manager targetManager = managerRepository.findById(targetManagerId)
+                .orElseThrow(() -> new GlobalException(ResultCode.NOT_FOUND_USER));
+
+        // 3. 소속 사무실 체크: 내 사무실 직원이 맞는지?
+        if (!targetManager.getOffice().getId().equals(currentManager.getOffice().getId())) {
+            throw new GlobalException(ResultCode.NOT_FOUND_USER); // 보안상 '없음'으로 처리하거나 권한 에러
+        }
+
+        // 4. 셀프 변경 방지: 자기 자신을 비활성화해서 로그인 못하게 되는 상황 방지
+        if (targetManager.getId().equals(currentManager.getId()) && newStatus == ManagerStatus.INACTIVE) {
+            throw new GlobalException(ResultCode.CANNOT_INACTIVATE_SELF);
+        }
+
+        // 5. 상태 변경 (Dirty Checking)
+        targetManager.updateStatus(newStatus);
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/com/mobility/api/domain/office/service/OfficeService.java b/src/main/java/com/mobility/api/domain/office/service/OfficeService.java
index f3a6ef4..0b3ce20 100644
--- a/src/main/java/com/mobility/api/domain/office/service/OfficeService.java
+++ b/src/main/java/com/mobility/api/domain/office/service/OfficeService.java
@@ -1,9 +1,11 @@
 package com.mobility.api.domain.office.service;
 
 import com.mobility.api.domain.dispatch.entity.Dispatch;
+import com.mobility.api.domain.dispatch.enums.CallType;
 import com.mobility.api.domain.dispatch.enums.StatusType;
 import com.mobility.api.domain.dispatch.repository.DispatchRepository;
 import com.mobility.api.domain.dispatch.service.AutoDispatchService;
+import com.mobility.api.domain.office.dto.request.CancelDispatchReq;
 import com.mobility.api.domain.office.dto.request.CreateDispatchReq;
 import com.mobility.api.domain.office.dto.request.DispatchSearchDto;
 import com.mobility.api.domain.office.dto.request.UpdateDispatchReq;
@@ -77,7 +79,7 @@ public Page<GetAllDispatchRes> findAllDispatch(DispatchSearchDto searchDto, Page
     }
 
     @Transactional
-    public void saveDispatch(CreateDispatchReq createDispatchReq) {
+    public void saveDispatch(CreateDispatchReq createDispatchReq, Manager manager) {
         // 1. 주변 1km 내 자동배차 ON 기사 존재 여부 확인
         boolean hasEligibleDrivers = transporterRepository.existsEligibleDriversWithinRadius(
                 createDispatchReq.startLatitude(),
@@ -87,6 +89,12 @@ public void saveDispatch(CreateDispatchReq createDispatchReq) {
         // 2. 배차 엔티티 생성
         Dispatch dispatch = createDispatchReq.toEntity();
 
+        if(manager == null || manager.getOffice() == null) {
+            throw new GlobalException(ResultCode.NOT_FOUND_OFFICE);
+        }
+
+        dispatch.setOfficeId(manager.getOffice().getId());
+
         // 3. 적격 기사 유무에 따라 상태 결정
         if (hasEligibleDrivers) {
             // 주변에 자동배차 ON 기사가 있음 → HOLD 상태로 시작
@@ -129,7 +137,7 @@ public void updateDispatch(Long dispatchId,  UpdateDispatchReq req) {
     }
 
     @Transactional
-    public void cancelDispatch(Long dispatchId) { // <- 메서드 이름도 delete -> cancel로 변경
+    public void cancelDispatch(Long dispatchId, CancelDispatchReq req, Manager user) { // <- 메서드 이름도 delete -> cancel로 변경
 
         // 엔티티 조회
         Dispatch dispatch = dispatchRepository.findById(dispatchId)
@@ -142,6 +150,7 @@ public void cancelDispatch(Long dispatchId) { // <- 메서드 이름도 delete -
 
         // TODO: dispatch.cancel() 같은 엔티티 메서드로 캡슐화
         dispatch.setStatus(StatusType.CANCELED);
+        dispatch.setCancelReason(req.cancelReason());
         dispatch.setCanceledAt(java.time.LocalDateTime.now());
 
         // @Transactional이 변경 감지(Dirty Checking)로 UPDATE
@@ -209,23 +218,42 @@ public void createTransporter(TransporterCreateReq req, Manager manager) {
      * @param manager 로그인한 직원
      */
     @Transactional(readOnly = true) // 조회 전용이므로 readOnly 권장 (성능 향상)
-    public List<TransporterRes> getMyTransporters(Manager manager) {
-
-        // 1. 관리자(사장님) 찾기
+    public Page<TransporterRes> getMyTransporters(Manager manager, String statusStr, Pageable pageable) {
 
         // 2. 소속 사무실 확인
         Office office = manager.getOffice();
         if (office == null) {
-            throw new GlobalException(ResultCode.FIXME_FAIL);
+            throw new GlobalException(ResultCode.NOT_FOUND_OFFICE);
         }
 
-        // 3. 해당 사무실의 기사 리스트 조회
-        List<Transporter> transporters = transporterRepository.findAllByOffice(office);
+        Page<Transporter> transporterPage;
+
+        // 1. status 파라미터가 있으면 -> 해당 상태로 필터링
+        if (statusStr != null && !statusStr.isBlank()) {
+            try {
+                // 프론트에서 소문자로 줘도 대문자로 변환 (active -> ACTIVE)
+                TransporterStatus status = TransporterStatus.valueOf(statusStr.toUpperCase());
+                transporterPage = transporterRepository.findAllByOfficeAndStatus(office, status, pageable);
+            } catch (IllegalArgumentException e) {
+                // 이상한 status 문자열이 들어오면 빈 페이지 리턴 or 에러 처리 (여기선 빈 페이지)
+                return Page.empty(pageable);
+            }
+        }
+        // 2. status 파라미터가 없으면 -> 전체 조회
+        else {
+            transporterPage = transporterRepository.findAllByOffice(office, pageable);
+        }
 
-        // 4. Entity List -> DTO List 변환하여 반환
-        return transporters.stream()
-                .map(TransporterRes::from)
-                .toList();
+        // 3. Entity Page -> DTO Page 변환
+        return transporterPage.map(TransporterRes::from);
+
+//        // 3. 해당 사무실의 기사 리스트 조회
+//        List<Transporter> transporters = transporterRepository.findAllByOffice(office);
+//
+//        // 4. Entity List -> DTO List 변환하여 반환
+//        return transporters.stream()
+//                .map(TransporterRes::from)
+//                .toList();
     }
 
     @Transactional
@@ -317,4 +345,26 @@ public List<DispatchFeedRes> getDispatchFeed(Integer limit, Manager manager) {
                 .toList();
     }
 
+    /**
+     * 배차 노출 범위 변경 (Toggle)
+     */
+    @Transactional
+    public String changeDispatchExposure(Long dispatchId, Manager manager) {
+
+        // 1. 배차 조회
+        Dispatch dispatch = dispatchRepository.findById(dispatchId)
+                .orElseThrow(() -> new GlobalException(ResultCode.NOT_FOUND_DISPATCH));
+
+        // 2. 권한 검증 (내 사무실 배차인지)
+        if (!dispatch.getOfficeId().equals(manager.getOffice().getId())) {
+            throw new GlobalException(ResultCode.UNAUTHORIZED_ACCESS);
+        }
+
+        // 3. 상태 토글 (Entity 메서드 호출)
+        CallType newType = dispatch.toggleExposure();
+
+        // 4. 변경된 상태 문자열 반환 ("INTEGRATED" 등)
+        return newType.name();
+    }
+
 }
diff --git a/src/main/java/com/mobility/api/domain/transporter/repository/TransporterRepository.java b/src/main/java/com/mobility/api/domain/transporter/repository/TransporterRepository.java
index 85fe4fe..869e29b 100644
--- a/src/main/java/com/mobility/api/domain/transporter/repository/TransporterRepository.java
+++ b/src/main/java/com/mobility/api/domain/transporter/repository/TransporterRepository.java
@@ -1,8 +1,11 @@
 package com.mobility.api.domain.transporter.repository;
 
 import com.mobility.api.domain.office.entity.Office;
+import com.mobility.api.domain.transporter.TransporterStatus;
 import com.mobility.api.domain.transporter.dto.TransporterDistanceProjection;
 import com.mobility.api.domain.transporter.entity.Transporter;
+import org.springframework.data.domain.Page;
+import org.springframework.data.domain.Pageable;
 import org.springframework.data.jpa.repository.JpaRepository;
 import org.springframework.data.jpa.repository.Query;
 import org.springframework.data.repository.query.Param;
@@ -85,4 +88,10 @@ boolean existsEligibleDriversWithinRadius(
     // 특정 사무실에 소속된 기사 목록 조회
     List<Transporter> findAllByOffice(Office office);
 
+    // 1. 상태 필터 없이 전체 조회 (페이징)
+    Page<Transporter> findAllByOffice(Office office, Pageable pageable);
+
+    // 2. 상태 필터 적용 조회 (페이징)
+    Page<Transporter> findAllByOfficeAndStatus(Office office, TransporterStatus status, Pageable pageable);
+
 }
diff --git a/src/main/java/com/mobility/api/global/entity/BaseSoftDeleteEntity.java b/src/main/java/com/mobility/api/global/entity/BaseSoftDeleteEntity.java
new file mode 100644
index 0000000..dcbb40b
--- /dev/null
+++ b/src/main/java/com/mobility/api/global/entity/BaseSoftDeleteEntity.java
@@ -0,0 +1,22 @@
+package com.mobility.api.global.entity;
+
+import jakarta.persistence.MappedSuperclass;
+import lombok.Getter;
+import org.hibernate.annotations.SQLRestriction;
+
+import java.time.LocalDateTime;
+
+@MappedSuperclass
+@Getter
+@SQLRestriction("deleted_at IS NULL")
+public abstract class BaseSoftDeleteEntity extends BaseEntity {
+    private LocalDateTime deletedAt;
+
+    public void delete() {
+        this.deletedAt = LocalDateTime.now();
+    }
+
+    public boolean isDeleted() {
+        return this.deletedAt != null;
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/com/mobility/api/global/response/ResultCode.java b/src/main/java/com/mobility/api/global/response/ResultCode.java
index e759e38..cc2dbd4 100644
--- a/src/main/java/com/mobility/api/global/response/ResultCode.java
+++ b/src/main/java/com/mobility/api/global/response/ResultCode.java
@@ -54,6 +54,11 @@ public enum ResultCode {
 
     FIXME_FAIL(HttpStatus.NOT_FOUND, 9999, "임시 취소 응답 (수정 필요)"),
 
+    /**
+     * 6000번대 (직원 관련)
+     */
+    CANNOT_INACTIVATE_SELF(HttpStatus.BAD_REQUEST, 6001, "본인 계정은 비활성화할 수 없습니다."),
+
     /**
      * dev
      */