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error-codes.md

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Error Codes

The following page list all the various error codes the newrelic-cli(install) can return, Please note, some error code values may be generated by other downstream processes. For example, an error code value of 1 may be generated through various executions. It can be generated because an On-Host Integration noticed the infra structure agent is not installed. But that value could also be generated when starting up the infrastructure agent un-successfully.

Error Code Recipe Error Message
1 infrastructure-agent-installer The infrastructure agent was not detected but is required in order to install an On-Host Integration
2 infrastructure-agent-installer An OHI is failing when validating the provided input can connect to a 3rd party software. This can be an nginx apache status route, or a user login/password permission for a database
2 mongodb-open-source-integration Cannot connect to the server
3 apm No processes found to monitor
3 mongodb-open-source-integration Cannot connect to the server using the provided username/password and hostname/port
5 dotnet-agent-installer IIS is not installed
6 dotnet-agent-installer ASP.NET is not installed
7 dotnet-agent-installer Insufficient permissions
9 elasticsearch-open-source-integration The ElasticSearch config file cannot be found
10 For linux, grep is not installed and required to install
11 elasticsearch-open-source-integration SSL is set to true, but CA bundle directory cannot be found
11 mongodb-open-source-integration SSL is set to true, but client certificate file cannot be found
11 For linux, sed is not installed and required to install
12 For linux, awk is not installed and required to install
12 elasticsearch-open-source-integration SSL is set to true, but CA bundle file cannot be found
13 mongodb-open-source-integration SSL is set to true, but CA file cannot be found
13 For linux, cat is not installed and required to install
14 For linux, tee is not installed and required to install
15 For linux, touch is not installed and required to install
16 For darwin, brew is not installed and required to install
17 For linux and darwin, curl is not installed and required to install
18 Attempt to install within a docker container. The user should instead run the install on the host, not in the container
19 Attempt to install within a Microsoft Subsytem Linux container. This is not supported
20 For linux, systemctl is not available on the host (either nor present or not running)
21 There is no newrelic infrastructure agent available for the host
22 Recipe depedency not met
23 User declined to accept recipe terms
24 There was an unknown issue trying to download a required component for installation
25 There was a web issue trying to download a required component for installation
26 There was a file issue trying to download a required component for installation
32 Infrastructure agent status endpoint not available
33 Infrastructure agent status check not healthy
41 For linux, date is not installed and required to install
42 For linux, sha256sum is not installed and required to install
43 For linux, base64 is not installed and required to install
44 For linux, head is not installed and required to install
45 No running Kubernetes clusters detected
46 mongodb-open-source-integration Mongo shell is not installed and required to install
130 Installation was cancelled either using Ctrl+C or by selecting not to continue the installation
131 Installation is unsupported on the operating system - e.g. Logs is currently not supported on ARM architecture
132 Signal a DETECTED technology, but the instrumentation cannot be installed through the recipe.
16** dotnet-agent-installer Agent install failure code