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Can't delete files/folder below the first level #2945

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dakky opened this issue May 3, 2024 · 6 comments
Closed

Can't delete files/folder below the first level #2945

dakky opened this issue May 3, 2024 · 6 comments
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0. Needs triage Issues that need to be triaged bug feature: trashbin Items related to the trashbin feature

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@dakky
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dakky commented May 3, 2024

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Steps to reproduce

  1. Right click/3-dot-menu on file/folder on first group folder level: delete button is there
  2. Right click/3-dot-menu on file/folder on a lower group folder level: delete button is there

Expected behaviour

deleting files on a lower level should be possible

Actual behaviour

no delete button on lower level files/folders

  • First level:
    image

  • One level deeper:
    image

Server configuration

latest nextcloud:apache docker image

Nextcloud version: (see Nextcloud admin page)
Hub 8 (29.0)

Group folders version:
16.0.6

Updated from an older Nextcloud/ownCloud or fresh install:
yes

Where did you install Nextcloud from: dockerhub

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser:
Firefox
Operating system:
Fedora 39

Logs

Web server error log

Web server error log
nothing relevant

Nextcloud log (data/nextcloud.log)

Nextcloud log
groupfolder related messages see  #2935 
@dakky dakky added 0. Needs triage Issues that need to be triaged bug labels May 3, 2024
@XueSheng-GIT
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I cannot reproduce.
@dakky is it possible that your "lower level" folder is a nested group folder?
Would be helpful if you could post your groupfolder setup.

@dakky
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dakky commented May 4, 2024

nope they are not. My groupfolder setup:
image

The content was synced from another nextcloud setup some time ago (not shure if the problem was present there):
oldisntance:/groupfolder1 -> newisntance:/groupfolder1
Tool which was used: rclone

Is there a way to recheck/rebuild/whatever the content of the groupfolder?

I have another groupfolder: there this problem does not exist. so it seems not to be a general issue (it was also synced by rclone)

@XueSheng-GIT
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@dakky I assume rclone could be used in different ways. Did you use nextcloud webdav for sync in both cases?

If you don't have any shares related to that groupfolder, I suggest to do a backup (download) of the data, remove the groupfolder, create a new one and upload the data again.
Alternatively, you could create a new groupfolder, copy the data to it (within nextcloud) and if it works as expected, delete the old groupfolder and rename the new one.

@dakky
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dakky commented May 5, 2024

intersting: I moved all content from groupfolder A to groupfolder B (newly created) and there the same problem appears 😱

Update: a `occ scan:files --path "/user/files/groupfoldername" seems to fix it

@Mululu
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Mululu commented May 6, 2024

I think there might be a connection here? #2934

@joshtrichards joshtrichards added the feature: trashbin Items related to the trashbin feature label Sep 9, 2024
@provokateurin
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Likely a duplicate of #598, but OP didn't share enough details. Please re-open with more information or continue in the other issue.

@provokateurin provokateurin closed this as not planned Won't fix, can't repro, duplicate, stale Sep 17, 2024
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