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Design research approach for gathering continuous feedback #2104

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LauraJD opened this issue Dec 23, 2024 · 0 comments
Open
4 tasks

Design research approach for gathering continuous feedback #2104

LauraJD opened this issue Dec 23, 2024 · 0 comments
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@LauraJD
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user research

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@LauraJD
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LauraJD commented Dec 23, 2024 •
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The NHS service manual team need a way of gathering continuous feedback from service manual users as the current mechanisms are limited to ad hoc feedback such as issues being raised by the community via slack, GitHub and email. Most of the feedback we receive currently is from a core group of users who are actively engaged with our community.

  • Develop research questions
  • Review research questions
  • Design survey
  • Review and iterate survey
@LauraJD LauraJD self-assigned this Dec 23, 2024
@LauraJD LauraJD converted this from a draft issue Dec 23, 2024
@LauraJD LauraJD moved this from To do to In progress in Service Manual Sprint Board Jan 20, 2025
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user research
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Service Manual Sprint Board
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@LauraJD