Thank you for using Flow Lineage, an open source project hosted on GitHub. We appreciate your interest and support in our project. This support.md file is designed to provide you with information on how to get support for Flow Lineage.
There are several avenues available to you for obtaining support for Flow Lineage:
GitHub Issues: If you encounter any bugs, issues, or have questions related to the project's codebase or functionality, you can submit an issue on GitHub. Please provide as much detail as possible, including the steps to reproduce the issue, any error messages, and relevant code snippets. Our team will review the issue and respond as soon as possible.
Documentation: Flow Lineage comes with comprehensive documentation that includes installation instructions, usage guidelines, and troubleshooting information, know issues file, etc. Please refer to the documentation first as it may have the answers to your questions.
Email: If you prefer to contact us directly, you can send an email to flow@nonfx.com . Please provide a detailed description of your issue or question, along with any relevant information, and we will get back to you as soon as possible.
When seeking support for Flow Lineage, please follow these best practices:
Be Specific: Provide a clear and concise description of your issue or question. Include relevant details such as the steps you've taken, error messages, and the version of Flow Lineage you're using.
Search for Existing Issues: Before submitting a new issue, search the existing issues on GitHub to see if your question or issue has already been addressed. If you find a similar issue, please provide additional information or comments on the existing issue rather than creating a new one.
Include Relevant Information: When submitting an issue or support request, please include all relevant information, such as your operating system, programming language version, and any other relevant software or hardware details. This will help us better understand your issue and provide a more accurate response.
Be Patient: The Flow team works diligently to respond to support requests as quickly as possible.
Be Respectful: We strive to maintain a friendly and inclusive community. When seeking support, please be respectful to other users and project contributors. Avoid using offensive language or making derogatory comments.
If you're interested in contributing to Flow Lineage, we welcome your contributions. Please refer to our contribution guidelines, which can be found in the project's CONTRIBUTING.md on GitHub, for instructions on how to contribute.