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FrenchDocumentAccessibility.html
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<div>
<h1>
<a name="_Bureau_de_l’accessibilité"></a>
Bureau de l’accessibilité de la TI
</h1>
</div>
<p>
Le bureau de l'accessibilité de la technologie de l'information (BATI)
continue d’être un fournisseur de la technologie adaptative et un partisan
de l’inclusion des personnes ayant un handicap en milieu de travail. Nous
sommes des chefs démontrés, engagés dans notre mandat d’accessibilité,
continuant d’offrir un soutien aux employés handicapés. Conformément à la <em>Loi canadienne sur l'accessibilité</em>, et en collaboration avec nos
partenaires des agences centraux, nous recommandons les normes, les lignes
directrices et les pratiques exemplaires reconnues à l'échelle
internationale.
</p>
<p>
L'étendue de nos services comprend l'approvisionnement, la formation, la
sensibilisation l'évaluation de produits ainsi que des conseils d’experts
Accessibilité en Technologie de l’information et des communications (TIC)..
</p>
<p>
Qu’est-ce que l’accessibilitéL’accessibilité est un terme qui décrit sides
personnes de toutes capacités ou ayant un handicap peuvent utilisés un
produit (par exemple un site Web, un site mobile ou une application)..Le
contexte d’un produit réfère à de l’information telle que :
</p>
<p>
· Texte, image ou son;
</p>
<p>
· Code ou balisage qui définit une structure, la présentation, etc.; ou,
</p>
<p>
· L’organisation de l’information en forme d’interfaces et d’expérience
d’usager.
</p>
<h2>
Coordonnées
</h2>
<p>
· Bureau de l’accessibilité des TI : <a>edsc.ti-it.a11y.esdc@hrsdc-rhdcc.gc.ca</a>
</p>
<ul>
<li>
Téléphone : 819-654-1071
</li>
</ul>
<div>
<h1>
Liste de vérification de conformité à l'accessibilité
</h1>
</div>
<p>
Ce document est une liste de vérification préliminaire qui doit être
complétée afin de déterminer si des exigences en accessibilité s’appliquent
pour votre projet. L'objectif de ce document est de faciliter
l’identification des exigences en accessibilité. Il agit également à titre
de premier point de contact pour les gestionnaires et le Bureau de
l'accessibilité de la technologie de l'information (BATI).
</p>
<div>
<h1>
Guide du document
</h1>
</div>
<p>
Pour une utilisation optimale du document, suivez chaqueétape en ordre
etconsultez la section
<a
href="file:///C:/Users/18192/Desktop/EPMO%20Accessibility%20Compliance%20Checklist%20FR%20(1).docx#_Outil_et_ressources"
>
Outils et ressources
</a>
pour des renseignement additionnels sur l’accessibilité.s. Si vous
rencontrez des problèmes avec ce document, veuillez contacter l’ <a>équipe Stratégie et Sensibilisation en Accessibilité</a>.
</p>
<div>
<h1>
Pour commencer
</h1>
</div>
<table
width="744"
title="Getting Started Checklist"
border="0"
cellspacing="0"
cellpadding="0"
summary="1. Contact Accessibility Compliance Project Team [1] for initial consultation
2. Review Accessibility Standards [2] and Policy [3]
3. Generate Accessibility Requirements [4] and Develop Self-Assessments
4. Review Training Opportunities
"
>
<thead>
<tr>
<td width="7">
</td>
<td width="66" valign="top" colspan="2">
<p align="center">
<strong>Cocher</strong>
<strong></strong>
</p>
</td>
<td width="671" valign="top" colspan="2">
<p align="center">
<strong>À faire</strong>
<strong></strong>
</p>
</td>
</tr>
</thead>
<tbody>
<tr>
<td width="66" valign="top" colspan="2">
<p align="center">
☐
</p>
</td>
<td width="671" valign="top" colspan="2">
<p>
<strong>Complétez</strong>
le
<a
href="file:///C:/Users/18192/Desktop/EPMO%20Accessibility%20Compliance%20Checklist%20FR%20(1).docx#_Questionnaire_sur_l’accessibilité"
>
questionnaire sur l’accessibilité
</a>
dans la section suivante. Si l’une des questions s’applique
à votre projet, procéder à la prochaine étape.
</p>
<p>
<strong> </strong>
</p>
</td>
<td width="7">
</td>
</tr>
<tr>
<td width="66" valign="top" colspan="2">
<p align="center">
☐
</p>
</td>
<td width="671" valign="top" colspan="2">
<p>
<strong>Examinez</strong>
les
<a
href="file:///C:/Users/18192/Desktop/EPMO%20Accessibility%20Compliance%20Checklist%20FR%20(1).docx#_Outils_et_ressources"
>
Outils et ressource
</a>
sur les normes et les politiques de l’accessibilité.
</p>
</td>
<td width="7">
</td>
</tr>
<tr>
<td width="66" valign="top" colspan="2">
<p align="center">
☐
</p>
</td>
<td width="671" valign="top" colspan="2">
<p>
<a>
<strong>
Contactez Bureau de l’accessibilité des TI
</strong>
</a>
<strong><u> -nous</u></strong>
pour vous inscrire à une séance de coaching sur
l’accessibilité ou pour initier une consultation sur
l’accessibilité pour votre projet.
</p>
<p>
<strong> </strong>
</p>
</td>
<td width="7">
</td>
</tr>
<tr height="0">
<td width="7">
</td>
<td width="59">
</td>
<td width="7">
</td>
<td width="664">
</td>
<td width="7">
</td>
</tr>
</tbody>
</table>
<p>
<a name="_Questionnaire_sur_l’accessibilité"></a>
</p>
<h2>
Questionnaire sur l’accessibilité
</h2>
<section><fieldset><legend>Does the <abbr title="Information Communication Technology">ICT</abbr> procurement provide...</legend>
<div>
<div>
<div><label for="hardware"><input name="hardware" type="checkbox" />User-facing physical (hardware) components</label></div>
<div><label for="integrated"><input name="integrated" type="checkbox" />User-facing hardware that is integrated into the environment (eg. permanently installed self-service kiosk or large, immovable photocopier)</label></div>
<div><label for="web"><input name="web" type="checkbox" />Websites, web applications, or HTML documents</label></div>
<div><label for="non-web-docs"><input name="non-web-docs" type="checkbox" />Documents that are not HTML</label></div>
<div><label for="platform"><input name="platform" type="checkbox" />Platform software (eg. an operating system)</label></div>
<div><label for="ui"><input name="ui" type="checkbox" />Software that provides a user interface outside of the browser</label></div>
<div><label for="at"><input name="at" type="checkbox" />Adaptive (assistive) technology software</label></div>
<div><label for="documentation"><input name="documentation" type="checkbox" />Product documentation</label></div>
<div><label for="support"><input name="support" type="checkbox" />Support services</label></div>
<div><label for="a11y"><input name="a11y" type="checkbox" />Documented accessibility features</label></div>
<div><label for="comm"><input name="comm" type="checkbox" />Two-way communication (any medium)</label></div>
<div><label for="voice-comm"><input name="voice-comm" type="checkbox" />Two-way voice communication</label></div>
<div><label for="video-comm"><input name="video-comm" type="checkbox" />Two-way video communication</label></div>
<div><label for="bio"><input name="bio" type="checkbox" />Biometric authentication or control</label></div>
</div>
<div>
<div><label for="closed"><input name="closed" type="checkbox" />Functionality that is closed to adaptive technologies (eg. a system where no screen-reader software can be installed)</label></div>
<div><label for="conversion"><input name="conversion" type="checkbox" />Conversion of information between electronic formats</label></div>
<div><label for="video-sync"><input name="video-sync" type="checkbox" />Video playback, transmission, conversion, or recording (with synchronized audio)</label></div>
<div><label for="speech-output"><input name="speech-output" type="checkbox" />Hardware with speech output</label></div>
<div><label for="relay"><input name="relay" type="checkbox" />Relay services (eg. captioned telephony service)</label></div>
<div><label for="authoring"><input name="authoring" type="checkbox" />Authoring tools (eg. a word processor or web <abbr title="Content Management System">CMS</abbr>)</label></div>
<div><label for="t-coil"><input name="t-coil" type="checkbox" />Fixed-line communication device which is normally held to the ear and carries the "T" symbol</label></div>
<div><label for="mobile-phone"><input name="mobile-phone" type="checkbox" />Wireless communication device which is normally held to the ear</label></div>
<div><label for="shared"><input name="shared" type="checkbox" />Functionality designed for shared use</label></div>
<div><label for="keys"><input name="keys" type="checkbox" />Provisioning keys, tickets or fare cards, where their orientation is important for further use</label></div>
<div><label for="video-player"><input name="video-player" type="checkbox" />Primary functionality of displaying materials containing video with associated audio content</label></div>
</div>
</div>
</fieldset></section>
<p> </p>
<section><fieldset><legend>Refine clause selection</legend>
<div>
<div><label for="5d94c4763a40e40aa4645eca"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645eca" aria-hidden="true" data-number="5" />5 Generic requirements</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ecb"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ecb" aria-hidden="true" data-number="5.1" />5.1 Closed functionality</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ecc"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ecc" aria-hidden="true" data-number="5.1.1" />5.1.1 Introduction (informative)</label>
<div>
<p>ICT has closed functionality for many reasons, including design or policy. Some of the functionality of products can be closed because the product is self-contained and users are precluded from adding peripherals or software in order to access that functionality.</p>
<p>ICT may have closed functionality in practice even though the ICT was not designed, developed or supplied to be closed.</p>
<p>Computers that do not allow end-users to adjust settings or install software are functionally closed.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ecd"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ecd" aria-hidden="true" data-number="5.1.2" />5.1.2 General</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ece"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ece" aria-hidden="true" data-number="5.1.2.1" />5.1.2.1 Closed functionality</label>
<div>
<p>Where ICT has closed functionality, it shall meet the requirements set out in clauses 5.2 to 13, as applicable.</p>
<p>NOTE 1: ICT may close some, but not all, of its functionalities. Only the closed functionalities have to conform to the requirements of clause 5.1.</p>
<p>NOTE 2: The provisions within this clause are requirements for the closed functionality of ICT that replace those requirements in clauses 5.2 to 13 that specifically state that they do not apply to closed functionality. This may be because they relate to compatibility with assistive technology or to the ability for the user to adjust system accessibility settings in products with closed functionality (e.g. products that prevent access to the system settings control panel).</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ecf"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ecf" aria-hidden="true" data-number="5.1.2.2" />5.1.2.2 Assistive technology</label>
<div>
<p>Where ICT has closed functionality, that closed functionality shall be operable without requiring the user to attach, connect or install assistive technology and shall conform to the generic requirements of clauses 5.1.3 to 5.1.6 as applicable. Personal headsets and induction loops shall not be classed as assistive technology for the purpose of this clause.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed0"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed0" aria-hidden="true" data-number="5.1.3" />5.1.3 Non-visual access</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed1"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed1" aria-hidden="true" data-number="5.1.3.1" />5.1.3.1 General</label>
<div>
<p>Where visual information is needed to enable the use of those functions of ICT that are closed to assistive technologies for screen reading, ICT shall provide at least one mode of operation using non-visual access to enable the use of those functions.</p>
<p>NOTE 1: Non-visual access may be in an audio form, including speech, or a tactile form.</p>
<p>NOTE 2: The visual information needed to enable use of some functions may include operating instructions and orientation, transaction prompts, user input verification, error messages and non-text content.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed2"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed2" aria-hidden="true" data-number="5.1.3.2" />5.1.3.2 Auditory output delivery including speech</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality, the auditory output shall be delivered:</p>
<ol>
<li>either directly by a mechanism included in or provided with the ICT; or</li>
<li>by a personal headset that can be connected through a 3,5 mm audio jack, or an industry standard connection, without requiring the use of vision.</li>
</ol>
<p>NOTE 1: Mechanisms included in or provided with ICT may be, but are not limited to, a loudspeaker, a built-in handset/headset, or other industry standard coupled peripheral.</p>
<p>NOTE 2: An industry standard connection could be a wireless connection.</p>
<p>NOTE 3: Some users may benefit from the provision of an inductive loop.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed3"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed3" aria-hidden="true" data-number="5.1.3.3" />5.1.3.3 Auditory output correlation</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality, and where information is displayed on the screen, the ICT should provide auditory information that allows the user to correlate the audio with the information displayed on the screen.</p>
<p>NOTE 1: Many people who are legally blind still have visual ability, and use aspects of the visual display even if it cannot be fully comprehended. An audio alternative that is both complete and complementary includes all visual information such as focus or highlighting, so that the audio can be correlated with information that is visible on the screen at any point in time.</p>
<p>NOTE 2: Examples of auditory information that allows the user to correlate the audio with the information displayed on the screen include structure and relationships conveyed through presentation.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed4"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed4" aria-hidden="true" data-number="5.1.3.4" />5.1.3.4 Speech output user control</label>
<div>
<p>Where speech output is provided as non-visual access to closed functionality, the speech output shall be capable of being interrupted and repeated when requested by the user, where permitted by security requirements.</p>
<p>NOTE 1: It is best practice to allow the user to pause speech output rather than just allowing them to interrupt it.</p>
<p>NOTE 2: It is best practice to allow the user to repeat only the most recent portion rather than requiring play to start from the beginning.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed5"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed5" aria-hidden="true" data-number="5.1.3.5" />5.1.3.5 Speech output automatic interruption</label>
<div>
<p>Where speech output is provided as non-visual access to closed functionality, the ICT shall interrupt current speech output when a user action occurs and when new speech output begins.</p>
<p>NOTE: Where it is essential that the user hears the entire message, e.g. a safety instruction or warning, the ICT may need to block all user action so that speech is not interrupted.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed6"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed6" aria-hidden="true" data-number="5.1.3.6" />5.1.3.6 Speech output for non-text content</label>
<div>
<p>Where ICT presents non-text content, the alternative for non-text content shall be presented to users via speech output unless the non-text content is pure decoration or is used only for visual formatting. The speech output for non-text content shall follow the guidance for "text alternative" described in <a href="http://www.w3.org/TR/WCAG21/#non-text-content">WCAG 2.1 Success Criterion 1.1.1 Non-text content</a>.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed7"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed7" aria-hidden="true" data-number="5.1.3.7" />5.1.3.7 Speech output for video information</label>
<div>
<p>Where pre-recorded video content is needed to enable the use of closed functions of ICT and where speech output is provided as non-visual access to closed functionality, the speech output shall present equivalent information for the pre-recorded video content.</p>
<p>NOTE: This speech output can take the form of an audio description or an auditory transcript of the video content.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed8"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed8" aria-hidden="true" data-number="5.1.3.8" />5.1.3.8 Masked entry</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality, and the characters displayed are masking characters, the auditory output shall not be a spoken version of the characters entered unless the auditory output is known to be delivered only to a mechanism for private listening, or the user explicitly chooses to allow non-private auditory output.</p>
<p>NOTE 1: Masking characters are usually displayed for security purposes and include, but are not limited to asterisks representing personal identification numbers.</p>
<p>NOTE 2: Unmasked character output might be preferred when closed functionality is used, for example, in the privacy of the user's home. A warning highlighting privacy concerns might be appropriate to ensure that the user has made an informed choice.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ed9"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ed9" aria-hidden="true" data-number="5.1.3.9" />5.1.3.9 Private access to personal data</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality, and the output contains data that is considered to be private according to the applicable privacy policy, the corresponding auditory output shall only be delivered through a mechanism for private listening that can be connected without requiring the use of vision, or through any other mechanism explicitly chosen by the user.</p>
<p>NOTE 1: This requirement does not apply in cases where data is not defined as being private according to the applicable privacy policy or where there is no applicable privacy policy.</p>
<p>NOTE 2: Non-private output might be preferred when closed functionality is used, for example, in the privacy of the user's home. A warning highlighting privacy concerns might be appropriate to ensure that the user has made an informed choice.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645eda"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645eda" aria-hidden="true" data-number="5.1.3.10" />5.1.3.10 Non-interfering audio output</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality, the ICT shall not automatically play, at the same time, any interfering audible output that lasts longer than three seconds.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645edb"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645edb" aria-hidden="true" data-number="5.1.3.11" />5.1.3.11 Private listening volume</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality and is delivered through a mechanism for private listening, ICT shall provide at least one non-visual mode of operation for controlling the volume.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645edc"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645edc" aria-hidden="true" data-number="5.1.3.12" />5.1.3.12 Speaker volume</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality and is delivered through speakers on ICT, a non-visual incremental volume control shall be provided with output amplification up to a level of at least 65 dBA (-29 dBPaA).</p>
<p>NOTE: For noisy environments, 65 dBA may not be sufficient.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645edd"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645edd" aria-hidden="true" data-number="5.1.3.13" />5.1.3.13 Volume reset</label>
<div>
<p>Where auditory output is provided as non-visual access to closed functionality, a function that resets the volume to be at a level of 65 dBA or less after every use, shall be provided, unless the ICT is dedicated to a single user.</p>
<p>NOTE: A feature to disable the volume reset function may be provided in order to enable the single-user exception to be met.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ede"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ede" aria-hidden="true" data-number="5.1.3.14" />5.1.3.14 Spoken languages</label>
<div>
<p>Where speech output is provided as non-visual access to closed functionality, speech output shall be in the same human language as the displayed content provided, except:</p>
<ol>
<li>for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text;</li>
<li>where the content is generated externally and not under the control of the ICT vendor, clause 5.1.3.14 shall not be required to apply for languages not supported by the ICT's speech synthesizer;</li>
<li>for displayed languages that cannot be selected using non-visual access;</li>
<li>where the user explicitly selects a speech language that is different from the language of the displayed content.</li>
</ol>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645edf"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645edf" aria-hidden="true" data-number="5.1.3.15" />5.1.3.15 Non-visual error identification</label>
<div>
<p>Where speech output is provided as non-visual access to closed functionality and an input error is automatically detected, speech output shall identify and describe the item that is in error.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ee0"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ee0" aria-hidden="true" data-number="5.1.3.16" />5.1.3.16 Receipts, tickets, and transactional outputs</label>
<div>
<p>Where ICT is closed to visual access and provides receipts, tickets or other outputs as a result of a self-service transaction, speech output shall be provided which shall include all information necessary to complete or verify the transaction. In the case of ticketing machines, printed copies of itineraries and maps shall not be required to be audible.</p>
<p>NOTE: The speech output may be provided by any element of the total ICT system.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ee1"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ee1" aria-hidden="true" data-number="5.1.4" />5.1.4 Functionality closed to text enlargement</label>
<div>
<p>Where any functionality of ICT is closed to the text enlargement features of platform or assistive technology, the ICT shall provide a mode of operation where the text and images of text necessary for all functionality is displayed in such a way that a non-accented capital "H" subtends an angle of at least 0,7 degrees at a viewing distance specified by the supplier.</p>
<p>The subtended angle, in degrees, may be calculated from:</p>
<p>Ψ = (180 x H) / (π x D)</p>
<p>Where:</p>
<ul>
<li>ψ is the subtended angle in degrees</li>
<li>H is the height of the text</li>
<li>D is the viewing distance</li>
<li>D and H are expressed in the same units</li>
</ul>
<p>NOTE 1: The intent is to provide a mode of operation where text is large enough to be used by most users with low vision.</p>
<p>NOTE 2: Table 5.1 and Figure 1 illustrate the relationship between the maximum viewing distance and minimum character height at the specified minimum subtended angle.</p>
<p>(See Table 5.1 and Figure 1)</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645eed"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645eed" aria-hidden="true" data-number="5.1.5" />5.1.5 Visual output for auditory information</label>
<div>
<p>Where pre-recorded auditory information is needed to enable the use of closed functions of ICT, the ICT shall provide visual information that is equivalent to the pre-recorded auditory output.</p>
<p>NOTE: This visual information can take the form of captions or text transcripts</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645eee"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645eee" aria-hidden="true" data-number="5.1.6" />5.1.6 Operation without keyboard interface</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645eef"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645eef" aria-hidden="true" data-number="5.1.6.1" />5.1.6.1 Closed functionality</label>
<div>
<p>Where ICT functionality is closed to keyboards or keyboard interfaces, all functionality shall be operable without vision as required by clause 5.1.3.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef0"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef0" aria-hidden="true" data-number="5.1.6.2" />5.1.6.2 Input focus</label>
<div>
<p>Where ICT functionality is closed to keyboards or keyboard interfaces and where input focus can be moved to a user interface element, it shall be possible to move the input focus away from that element using the same mechanism, in order to avoid trapping the input focus.</p>
</div>
</div>
</li>
</ul>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef1"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef1" aria-hidden="true" data-number="5.2" />5.2 Activation of accessibility features</label>
<div>
<p>Where ICT has documented accessibility features, it shall be possible to activate those documented accessibility features that are required to meet a specific need without relying on a method that does not support that need.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef2"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef2" aria-hidden="true" data-number="5.3" />5.3 Biometrics</label>
<div>
<p>Where ICT uses biological characteristics, it shall not rely on the use of a particular biological characteristic as the only means of user identification or for control of ICT.</p>
<p>NOTE 1: Alternative means of user identification or for control of ICT could be non-biometric or biometric.</p>
<p>NOTE 2: Biometric methods based on dissimilar biological characteristics increase the likelihood that individuals with disabilities possess at least one of the specified biological characteristics. Examples of dissimilar biological characteristics are fingerprints, eye retinal patterns, voice, and face.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef3"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef3" aria-hidden="true" data-number="5.4" />5.4 Preservation of accessibility information during conversion</label>
<div>
<p>Where ICT converts information or communication it shall preserve all documented non-proprietary information that is provided for accessibility, to the extent that such information can be contained in or supported by the destination format.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef4"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef4" aria-hidden="true" data-number="5.5" />5.5 Operable parts</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef5"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef5" aria-hidden="true" data-number="5.5.1" />5.5.1 Means of operation</label>
<div>
<p>Where ICT has operable parts that require grasping, pinching, or twisting of the wrist to operate, an accessible alternative means of operation that does not require these actions shall be provided.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef6"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef6" aria-hidden="true" data-number="5.5.2" />5.5.2 Operable parts discernibility</label>
<div>
<p>Where ICT has operable parts, it shall provide a means to discern each operable part, without requiring vision and without performing the action associated with the operable part.</p>
<p>NOTE: One way of meeting this requirement is by making the operable parts tactilely discernible.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef7"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef7" aria-hidden="true" data-number="5.6" />5.6 Locking or toggle controls</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef8"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef8" aria-hidden="true" data-number="5.6.1" />5.6.1 Tactile or auditory status</label>
<div>
<p>Where ICT has a locking or toggle control and that control is visually presented to the user, the ICT shall provide at least one mode of operation where the status of the control can be determined either through touch or sound without operating the control.</p>
<p>NOTE 1: Locking or toggle controls are those controls that can only have two or three states and that keep their state while being used.</p>
<p>NOTE 2: An example of a locking or toggle control is the "Caps Lock" key found on most keyboards. Another example is the volume button on a pay telephone, which can be set at normal, loud, or extra loud volume.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645ef9"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645ef9" aria-hidden="true" data-number="5.6.2" />5.6.2 Visual status</label>
<div>
<p>Where ICT has a locking or toggle control and the control is non-visually presented to the user, the ICT shall provide at least one mode of operation where the status of the control can be visually determined when the control is presented.</p>
<p>NOTE 1: Locking or toggle controls are those controls that can only have two or three states and that keep their state while being used.</p>
<p>NOTE 2: An example of a locking or toggle control is the "Caps Lock" key found on most keyboards. An example of making the status of a control determinable is a visual status indicator on a keyboard.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645efa"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645efa" aria-hidden="true" data-number="5.7" />5.7 Key repeat</label>
<div>
<p>Where ICT has a key repeat function that cannot be turned off:</p>
<ol>
<li>the delay before the key repeat shall be adjustable to at least 2 seconds; and</li>
<li>the key repeat rate shall be adjustable down to one character per 2 seconds.</li>
</ol>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645efb"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645efb" aria-hidden="true" data-number="5.8" />5.8 Double-strike key acceptance</label>
<div>
<p>Where ICT has a keyboard or keypad, the delay after any keystroke, during which an additional key-press will not be accepted if it is identical to the previous keystroke, shall be adjustable up to at least 0,5 seconds</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645efc"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645efc" aria-hidden="true" data-number="5.9" />5.9 Simultaneous user actions</label>
<div>
<p>Where ICT uses simultaneous user actions for its operation, such ICT shall provide at least one mode of operation that does not require simultaneous user actions to operate the ICT.</p>
<p>NOTE: Having to use both hands to open the lid of a laptop, having to press two or more keys at the same time or having to touch a surface with more than one finger are examples of simultaneous user actions.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645efd"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645efd" aria-hidden="true" data-number="6" />6 ICT with two-way voice communication</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645efe"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645efe" aria-hidden="true" data-number="6.1" />6.1 Audio bandwidth for speech</label>
<div>
<p>Where ICT provides two-way voice communication, in order to provide good audio quality, that ICT shall be able to encode and decode two-way voice communication with a frequency range with an upper limit of at least 7 000 Hz.</p>
<p>NOTE 1: For the purposes of interoperability, support of Recommendation ITU-T G.722 [i.21] is widely used.</p>
<p>NOTE 2: Where codec negotiation is implemented, other standardized codecs such as Recommendation ITU-T G.722.2 [i.22] are sometimes used so as to avoid transcoding.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645eff"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645eff" aria-hidden="true" data-number="6.2" />6.2 Real-time text (RTT) functionality</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f00"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f00" aria-hidden="true" data-number="6.2.1" />6.2.1 RTT provision</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f01"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f01" aria-hidden="true" data-number="6.2.1.1" />6.2.1.1 RTT communication</label>
<div>
<p>Where ICT supports two-way voice communication in a specified context of use, the ICT shall allow a user to communicate with another user by RTT.</p>
<p>NOTE 1: The RTT capability can be provided as a factory default or added later.</p>
<p>NOTE 2: Provision of RTT may require additional service provision, additional hardware and/or software which may be provided separately or together.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f02"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f02" aria-hidden="true" data-number="6.2.1.2" />6.2.1.2 Concurrent voice and text</label>
<div>
<p>Where ICT supports two-way voice communication in a specified context of use, and enables a user to communicate with another user by RTT, it shall provide a mechanism to select a mode of operation which allows concurrent voice and text.</p>
<p>NOTE: The availability of voice and RTT running concurrently can allow the RTT to replace or support voice and transfer additional information such as numbers, currency amounts and spelling of names.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f03"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f03" aria-hidden="true" data-number="6.2.2" />6.2.2 Display of Real-time Text</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f04"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f04" aria-hidden="true" data-number="6.2.2.1" />6.2.2.1 Visually distinguishable display</label>
<div>
<p>Where ICT has RTT send and receive capabilities, displayed sent text shall be visually differentiated from and separated from received text.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f05"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f05" aria-hidden="true" data-number="6.2.2.2" />6.2.2.2 Programmatically determinable send and receive direction</label>
<div>
<p>Where ICT has RTT send and receive capabilities, the send/receive direction of transmitted text shall be programmatically determinable, unless the RTT has closed functionality.</p>
<p>NOTE: The intent of this clause is to enable screen readers to be able to distinguish between incoming text and outgoing text when used with RTT functionality.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f06"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f06" aria-hidden="true" data-number="6.2.3" />6.2.3 Interoperability</label>
<div>
<p>Where ICT with RTT functionality interoperates with other ICT with RTT functionality (as required by clause 6.2.1.1) they shall support at least one of the four RTT interoperability mechanisms described below:</p>
<ol>
<li>ICT interoperating over the Public Switched Telephone Network (PSTN), with other ICT that directly connects to the PSTN as described in Recommendation ITU-T V.18 [i.23] or any of its annexes for text telephony signals at the PSTN interface;</li>
<li>ICT interoperating with other ICT using VOIP with Session Initiation Protocol (SIP) and using real-time text that conforms to IETF RFC 4103 [i.13];</li>
<li>ICT interoperating with other ICT using RTT that conforms with the IP Multimedia Sub-System (IMS) set of protocols specified in ETSI TS 126 114 [i.10], ETSI TS 122 173 [i.11] and ETSI TS 134 229 [i.12];</li>
<li>ICT interoperating with other ICT using a relevant and applicable common specification for RTT exchange that is published and available. This common specification shall include a method for indicating loss or corruption of characters.</li>
</ol>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f07"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f07" aria-hidden="true" data-number="6.2.4" />6.2.4 Real-time text responsiveness</label>
<div>
<p>Where ICT utilises RTT input, that RTT input shall be transmitted to the ICT network supporting RTT within 1 second of the input entry.</p>
<p>NOTE 1: Input entry is considered to have occurred when sufficient user input has occurred for the ICT to establish which character(s) to send.</p>
<p>NOTE 2: Input entry will differ between systems where text is entered on a word-by-word basis (e.g. speech-to-text and predictive-text based systems) and systems where each character is separately generated.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f08"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f08" aria-hidden="true" data-number="6.3" />6.3 Caller ID</label>
<div>
<p>Where ICT provides caller identification or similar telecommunications functions are provided, the caller identification and similar telecommunications functions shall be available in text form and in at least one other modality.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f09"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f09" aria-hidden="true" data-number="6.4" />6.4 Alternatives to voice-based services</label>
<div>
<p>Where ICT provides real-time voice-based communication and also provides voice mail, auto-attendant, or interactive voice response facilities, the ICT should offer users a means to access the information and carry out the tasks provided by the ICT without the use of hearing or speech.</p>
<p>NOTE: Solutions capable of handling audio, real-time text and video media could satisfy the above requirement.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f0a"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f0a" aria-hidden="true" data-number="6.5" />6.5 Video communication</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f0b"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f0b" aria-hidden="true" data-number="6.5.1" />6.5.1 General (informative)</label>
<div>
<p>Clause 6.5 (Video communications) provides performance requirements that support users who communicate using sign language and lip-reading. For these users, good usability is achieved with Common Intermediate Format (CIF) resolution, a frame rate of 20 frames per second and over, with a time difference between speech audio and video that does not exceed 100 ms.</p>
<p>When the resolution is reduced to Quarter Common Intermediate Format (QCIF) and the frame rate drops to 12 frames per second the communication is still usable with some restrictions.</p>
<p>A lower resolution causes less disturbance to the perception of sign language and lip-reading than that caused by a lower frame rate.</p>
<p>Delay can be a problem in video communication. Overall delay values below 0,4 s are preferred, with an increase in preference down to 0,1 s. Values over 0,8 s are felt to hinder a good sign conversation. Overall delay depends on multiple factors, including e.g. network delay and video processing. For this reason a testable requirement on minimum values for overall delay cannot be produced.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f0c"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f0c" aria-hidden="true" data-number="6.5.2" />6.5.2 Resolution</label>
<div>
<p>Where ICT that provides two-way voice communication includes real-time video functionality, the ICT:</p>
<ol>
<li>shall support at least QCIF resolution;</li>
<li>should preferably support at least CIF resolution.</li>
</ol>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f0d"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f0d" aria-hidden="true" data-number="6.5.3" />6.5.3 Frame rate</label>
<div>
<p>Where ICT that provides two-way voice communication includes real-time video functionality, the ICT:</p>
<ol>
<li>shall support a frame rate of at least 12 frames per second (FPS);</li>
<li>should preferably support a frame rate of at least 20 frames per second (FPS) with or without sign language in the video stream.</li>
</ol>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f0e"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f0e" aria-hidden="true" data-number="6.5.4" />6.5.4 Synchronization between audio and video</label>
<div>
<p>Where ICT that provides two-way voice communication includes real-time video functionality, the ICT should ensure a maximum time difference of 100 ms between the speech and video presented to the user.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f0f"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f0f" aria-hidden="true" data-number="6.6" />6.6 Alternatives to video-based services</label>
<div>
<p>Where ICT provides real-time video-based communication and also provides answering machine, auto attendant or interactive response facilities, the ICT should offer users a means to access the information and carry out the tasks related to these facilities:</p>
<ol>
<li>for audible information, without the use of hearing;</li>
<li>for spoken commands, without the use of speech;</li>
<li>for visual information, without the use of vision.</li>
</ol>
<p>NOTE: Solutions capable of generating real-time captions or handling real-time text could satisfy the above requirement.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f10"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f10" aria-hidden="true" data-number="7" />7 ICT with video capabilities</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f11"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f11" aria-hidden="true" data-number="7.1" />7.1 Caption processing technology</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f12"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f12" aria-hidden="true" data-number="7.1.1" />7.1.1 Captioning playback</label>
<div>
<p>Where ICT displays video with synchronized audio, it shall have a mode of operation to display the available captions. Where closed captions are provided as part of the content, the ICT shall allow the user to choose to display the captions.</p>
<p>NOTE: Captions may contain information about timing, colour and positioning. This caption data is important for caption users. Timing is used for caption synchronization. Colour can be used for speaker identification. Position can be used to avoid obscuring important information.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f13"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f13" aria-hidden="true" data-number="7.1.2" />7.1.2 Captioning synchronization</label>
<div>
<p>Where ICT displays captions, the mechanism to display captions shall preserve synchronization between the audio and the corresponding captions.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f14"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f14" aria-hidden="true" data-number="7.1.3" />7.1.3 Preservation of captioning</label>
<div>
<p>Where ICT transmits, converts or records video with synchronized audio, it shall preserve caption data such that it can be displayed in a manner consistent with clauses 7.1.1 and 7.1.2.</p>
<p>Additional presentational aspects of the text such as screen position, text colours, text style and text fonts may convey meaning, based on regional conventions. Altering these presentational aspects could change the meaning and should be avoided wherever possible.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f15"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f15" aria-hidden="true" data-number="7.2" />7.2 Audio description technology</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f16"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f16" aria-hidden="true" data-number="7.2.1" />7.2.1 Audio description playback</label>
<div>
<p>Where ICT displays video with synchronized audio, it shall provide a mechanism to select and play available audio description to the default audio channel.</p>
<p>Where video technologies do not have explicit and separate mechanisms for audio description, an ICT is deemed to satisfy this requirement if the ICT enables the user to select and play several audio tracks.</p>
<p>NOTE 1: In such cases, the video content can include the audio description as one of the available audio tracks.</p>
<p>NOTE 2: Audio descriptions in digital media sometimes include information to allow descriptions that are longer than the gaps between dialogue. Support in digital media players for this "extended audio description" feature is useful, especially for digital media that is viewed personally.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f17"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f17" aria-hidden="true" data-number="7.2.2" />7.2.2 Audio description synchronization</label>
<div>
<p>Where ICT has a mechanism to play audio description, it shall preserve the synchronization between the audio/visual content and the corresponding audio description.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f18"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f18" aria-hidden="true" data-number="7.2.3" />7.2.3 Preservation of audio description</label>
<div>
<p>Where ICT transmits, converts, or records video with synchronized audio, it shall preserve audio description data such that it can be played in a manner consistent with clauses 7.2.1 and 7.2.2.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f19"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f19" aria-hidden="true" data-number="7.3" />7.3 User controls for captions and audio description</label>
<div>
<p>Where ICT primarily displays materials containing video with associated audio content, user controls to activate subtitling and audio description shall be provided to the user at the same level of interaction (i.e. the number of steps to complete the task) as the primary media controls.</p>
<p>NOTE 1: Primary media controls are the set of controls that the user most commonly uses to control media.</p>
<p>NOTE 2: Products that have a general hardware volume control, such as a telephone, or a laptop which can be configured to display video through software but which is not its primary purpose, would not need dedicated hardware controls for captions and descriptions; however software controls, or hardware controls mapped through software, would need to be at the same level of interaction.</p>
<p>NOTE 3: It is best practice for ICT to include additional controls enabling the user to select whether captions and audio description are turned on or off by default.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f1a"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f1a" aria-hidden="true" data-number="8" />8 Hardware</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f1b"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f1b" aria-hidden="true" data-number="8.1" />8.1 General</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f1c"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f1c" aria-hidden="true" data-number="8.1.1" />8.1.1 Generic requirements</label>
<div>
<p>The "generic requirements" of clause 5 also apply to ICT that is hardware.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f1d"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f1d" aria-hidden="true" data-number="8.1.2" />8.1.2 Standard connections</label>
<div>
<p>Where an ICT provides user input or output device connection points, the ICT shall provide at least one input and/or output connection that conforms to an industry standard non-proprietary format, directly or through the use of commercially available adapters.</p>
<p>NOTE 1: The intent of this requirement is to ensure compatibility with assistive technologies by requiring the use of standard connections on ICT.</p>
<p>NOTE 2: The word connection applies to both physical and wireless connections.</p>
<p>NOTE 3: Current examples of industry standard non-proprietary formats are USB and Bluetooth.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f1e"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f1e" aria-hidden="true" data-number="8.1.3" />8.1.3 Colour</label>
<div>
<p>Where the ICT has hardware aspects that use colour, colour shall not be used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f1f"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f1f" aria-hidden="true" data-number="8.2" />8.2 Hardware products with speech output</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f20"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f20" aria-hidden="true" data-number="8.2.1" />8.2.1 Speech volume gain</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f21"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f21" aria-hidden="true" data-number="8.2.1.1" />8.2.1.1 Speech volume range</label>
<div>
<p>Where ICT hardware has speech output, it shall provide a means to adjust the speech output volume level over a range of at least 18 dB.</p>
<p>NOTE: Fixed-line handsets and headsets fulfilling the requirements of ANSI/TIA-4965 [i.2] are deemed to comply with this requirement.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f22"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f22" aria-hidden="true" data-number="8.2.1.2" />8.2.1.2 Incremental volume control</label>
<div>
<p>Where ICT hardware has speech output and its volume control is incremental, it shall provide at least one intermediate step of 12 dB gain above the lowest volume setting.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f23"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f23" aria-hidden="true" data-number="8.2.2" />8.2.2 Magnetic coupling</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f24"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f24" aria-hidden="true" data-number="8.2.2.1" />8.2.2.1 Fixed-line devices</label>
<div>
<p>Where ICT hardware is a fixed-line communication device with speech output and which is normally held to the ear and which carries the "T" symbol specified in ETSI ETS 300 381 [1], it shall provide a means of magnetic coupling which meets the requirements of ETSI ES 200 381-1 [2].</p>
<p>NOTE: ICT fulfilling the requirements of TIA-1083-A [i.24] is deemed to comply with the requirements of this clause.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f25"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f25" aria-hidden="true" data-number="8.2.2.2" />8.2.2.2 Wireless communication devices</label>
<div>
<p>Where ICT hardware is a wireless communication device with speech output which is normally held to the ear, it shall provide a means of magnetic coupling to hearing technologies which meets the requirements of ETSI ES 200 381-2 [3].</p>
<p>NOTE: ICT fulfilling the requirements of ANSI/IEEE C63.19 [i.1] is deemed to comply with the requirements of this clause.</p>
</div>
</div>
</li>
</ul>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f26"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f26" aria-hidden="true" data-number="8.3" />8.3 Physical access to ICT</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f27"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f27" aria-hidden="true" data-number="8.3.1" />8.3.1 General (informative)</label>
<div>
<p>Clauses 8.3.2 to 8.3.4 describe recommendations on those dimensions that are integral to the ICT (e.g. integral shelves, or integral cabins that may restrict access to the operable parts of the ICT).</p>
<p>When ICT is installed, the dimensions of the surrounding space combined with the dimensions of the ICT might affect the physical access to the ICT. Accessible physical access of the ICT would be achieved if the installation instructions referred to in clause 8.3.5 are followed.</p>
<p>It may not be possible to apply all recommendations of clause 8.3 to all aspects of maintenance, repair, or occasional monitoring of equipment in all circumstances. Nevertheless, it is best practice to apply the recommendations in clause 8.3, where feasible and safe to do so.</p>
<p>NOTE 1: The dimensions set out in clause 8.3 are identical to those given in the American 2010 ADA standards for accessible design [i.25].</p>
<p>NOTE 2: Physical access to ICT is dependent on the dimensions of both the ICT and the environment in which it is installed and operated. Clause 8.3 does not apply to the accessibility of the physical environment external to the ICT.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f28"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f28" aria-hidden="true" data-number="8.3.2" />8.3.2 Clear floor or ground space</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f29"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f29" aria-hidden="true" data-number="8.3.2.1" />8.3.2.1 Change in level</label>
<div>
<p>Where there is a change in floor level that is integral to the ICT then it should be ramped with a slope no steeper than 1:48.</p>
<p>Exceptions:</p>
<ol>
<li>If the change in floor level is less than or equal to 6,4 mm (¼ inch) the change may be vertical as shown in Figure 2.</li>
<li>If the change in floor level is less than or equal to 13 mm (½ inch) the change may have a slope not steeper than 1:2 as shown in Figure 3.</li>
</ol>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f2a"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f2a" aria-hidden="true" data-number="8.3.2.2" />8.3.2.2 Clear floor or ground space</label>
<div>
<p>Where the operating area is integral to the ICT, it should provide a clear floor area that has the minimum dimensions of 760 mm (30 inches) by 1 220 mm (48 inches) from which to operate the ICT. This is shown in Figure 4.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f2b"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f2b" aria-hidden="true" data-number="8.3.2.3" />8.3.2.3 Approach</label></div>
<ul role="group">
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f2c"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f2c" aria-hidden="true" data-number="8.3.2.3.1" />8.3.2.3.1 General</label>
<div>
<p>Where the access space is integral to the ICT, at least one full side of the space should be unobstructed.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f2d"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f2d" aria-hidden="true" data-number="8.3.2.3.2" />8.3.2.3.2 Forward approach</label>
<div>
<p>Where the operating area is inside an alcove integral to the ICT, the alcove is deeper than 610 mm (24 inches), and where a forward approach is necessary, the dimension of the access space should be a minimum of 915 mm (36 inches) wide. This is shown in Figure 5.</p>
</div>
</div>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f2e"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f2e" aria-hidden="true" data-number="8.3.2.3.3" />8.3.2.3.3 Parallel approach</label>
<div>
<p>Where the operating area is inside an alcove integral to the ICT, the alcove is deeper than 380 mm (15 inches), and where a parallel approach is possible, the dimension of the access space should be a minimum of 1 525 mm (60 inches) wide. This is shown in Figure 6.</p>
</div>
</div>
</li>
</ul>
</li>
<li role="treeitem" aria-expanded="false">
<div><label for="5d94c4763a40e40aa4645f2f"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f2f" aria-hidden="true" data-number="8.3.2.4" />8.3.2.4 Knee and toe clearance width</label>
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<p>Where the space under an obstacle that is integral to the ICT is part of access space, the clearance should be at least 760 mm (30 inches) wide.</p>
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<div><label for="5d94c4763a40e40aa4645f30"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f30" aria-hidden="true" data-number="8.3.2.5" />8.3.2.5 Toe clearance</label>
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<p>Where an obstacle is integral to the ICT, a space under the obstacle that is less than 230 mm (9 inches) above the floor is considered toe clearance and should:</p>
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<li>extend 635 mm (25 inches) maximum under the whole obstacle;</li>
<li>provide a space at least 430 mm (17 inches) deep and 230 mm (9 inches) above the floor under the obstacle;</li>
<li>extend no more than 150 mm (6 inches) beyond any obstruction at 230 mm (9 inches) above the floor.</li>
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<p>This is shown in Figure 7.</p>
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<div><label for="5d94c4763a40e40aa4645f31"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f31" aria-hidden="true" data-number="8.3.2.6" />8.3.2.6 Knee clearance</label>
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<p>Where an obstacle is integral to the ICT, the space under the obstacle that is between 230 mm (9 inches) and 685 mm (27 inches) above the floor is considered knee clearance and should:</p>
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<li>extend no more than 635 mm (25 inches) under the obstacle at a height of 230 mm (9 inches) above the floor;</li>
<li>extend at least 280 mm (11 inches) under the obstacle at a height of 230 mm (9 inches) above the floor;</li>
<li>extend at least 205 mm (8 inches) under the obstacle at a height of 685 mm (27 inches) above the floor;</li>
<li>be permitted to be reduced in depth at a rate of 25 mm (1 inch) for each 150 mm (6 inches) in height.</li>
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<p>This is shown in Figure 8.</p>
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<div><label for="5d94c4763a40e40aa4645f32"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f32" aria-hidden="true" data-number="8.3.3" />8.3.3 Reach range for ICT</label></div>
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<div><label for="5d94c4763a40e40aa4645f33"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f33" aria-hidden="true" data-number="8.3.3.1" />8.3.3.1 Forward reach</label></div>
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<div><label for="5d94c4763a40e40aa4645f34"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f34" aria-hidden="true" data-number="8.3.3.1.1" />8.3.3.1.1 Unobstructed high forward reach</label>
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<p>Where the access space is integral to the ICT and the forward reach is unobstructed, the essential controls should be located no higher than 1 220 mm (48 inches) above the floor of the access space. This is shown in Figure 9.</p>
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<div><label for="5d94c4763a40e40aa4645f35"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f35" aria-hidden="true" data-number="8.3.3.1.2" />8.3.3.1.2 Unobstructed low forward reach</label>
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<p>Where the access space is integral to the ICT and the forward reach is unobstructed, the essential controls should be located no lower than 380 mm (15 inches) above the floor of the access space. This is shown in Figure 9.</p>
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<div><label for="5d94c4763a40e40aa4645f36"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f36" aria-hidden="true" data-number="8.3.3.1.3" />8.3.3.1.3 Obstructed reach</label></div>
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<div><label for="5d94c4763a40e40aa4645f37"><input tabindex="-1" name="clauses" type="checkbox" value="5d94c4763a40e40aa4645f37" aria-hidden="true" data-number="8.3.3.1.3.1" />8.3.3.1.3.1 Clear floor space</label>
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<p>Where the access space is integral to the ICT and has an obstruction which is integral to the ICT which hinders the access to any essential controls, the ICT should provide a clear floor space which extends beneath the obstructing element for a distance not less than the required reach depth over the obstruction.</p>
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