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Video engagement chart does not appear on all 3 course-level dashboards and tables appear empty on individual learner dashboard #290

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crathbun428 opened this issue Oct 21, 2024 · 1 comment
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aspects bug Report of or fix for something that isn't working as intended sumac

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@crathbun428
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crathbun428 commented Oct 21, 2024

Steps to Reproduce:

  • On the...
    • Course dashboard and At-Risk Learner dashboard, navigate to Engagement/Videos
    • Individual Learner dashboard, navigate to Videos
  • View the first chart on the page labeled: Video Engagement per Section/Subsection
  • On the Individual Learner dashboard, view the Video Engagement per Section and Video Engagement per Subsection tables

Expected Results:
As long as there has been engagement in the course:

  1. I can view learner engagement with the videos in this course on the Video Engagement per Section/Subsection chart (similar to how I can for this graph on the Pages and Problems tabs)
  2. I can see information populated in the video engagement per section and video engagement per subsection tables on the Individual learner dashboard (like how I can for the course and at-risk learner dashboards)

Actual Results:
Even though there has been learner engagement with the videos in this course, the graph appears empty on all 3 course-level dashboards and the tables appear empty on the individual learner dashboard (see screenshot, below):

Screenshot 2024-10-21 at 11 59 34 AM

Screenshot 2024-10-21 at 2 34 15 PM

Note: For reference, I found this issue on the Test Course Comparison Dashboard course dashboards on the Open edX organization on the Axim-2 sandbox.

@crathbun428 crathbun428 added bug Report of or fix for something that isn't working as intended aspects sumac labels Oct 21, 2024
@crathbun428 crathbun428 moved this to Backlog in Data Working Group Oct 21, 2024
@crathbun428 crathbun428 changed the title Video engagement chart does not appear on all 3 course-level dashboards Video engagement chart does not appear on all 3 course-level dashboards and tables appear empty on individual learner dashboard Oct 21, 2024
@saraburns1
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This is working for engagement going forward (will not include previous data)
Image

@github-project-automation github-project-automation bot moved this from Backlog to Done in Data Working Group Oct 21, 2024
@crathbun428 crathbun428 moved this from Done to Backlog in Data Working Group Oct 21, 2024
@crathbun428 crathbun428 moved this from Backlog to Done in Data Working Group Oct 21, 2024
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Labels
aspects bug Report of or fix for something that isn't working as intended sumac
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