diff --git a/modules/virt-troubleshoot-fusion-access-san.adoc b/modules/virt-troubleshoot-fusion-access-san.adoc
new file mode 100644
index 000000000000..aaac325f5067
--- /dev/null
+++ b/modules/virt-troubleshoot-fusion-access-san.adoc
@@ -0,0 +1,16 @@
+// Module included in the following assemblies:
+//
+// * virt/fusion_access_SAN/install-configure-fusion-access-san.adoc
+
+:_mod-docs-content-type: CONCEPT
+[id="troubleshoot-fusion-access-san_{context}"]
+= Troubleshooting {IBMFusionFirst}
+
+If you encounter issues with {IBMFusionFirst}, provide the must-gather image with the other information provided to Red Hat support. This image contains critical data about your cluster and project resources, logs, and events from your deployment. The following command is used to create the image:
+----
+$ oc adm must-gather --image=icr.io/cpopen/ibm-spectrum-scale-must-gather:v<software_version>
+----
+* Replace `<software_version>` with the {IBMFusionFirst} version currently deployed. You can obtain the currently deployed version with the following command:
+----
+$ oc get fusionaccesses.fusion.storage.openshift.io  -n ibm-fusion-access fusionaccess-sample -o jsonpath='{.spec.storageScaleVersion}'
+----
\ No newline at end of file
diff --git a/virt/storage/install-configure-fusion-access-san.adoc b/virt/storage/install-configure-fusion-access-san.adoc
index 1415b8b37f3c..979e29c50578 100644
--- a/virt/storage/install-configure-fusion-access-san.adoc
+++ b/virt/storage/install-configure-fusion-access-san.adoc
@@ -20,6 +20,8 @@ include::modules/virt-creating-storage-cluster-fusion-access-san.adoc[leveloffse
 
 include::modules/virt-creating-filesystem-fusion-access-san.adoc[leveloffset=+1]
 
+include::modules/virt-troubleshoot-fusion-access-san.adoc[leveloffset=+1]
+
 [id="fusion-san-next-steps_{context}"]
 == Next steps