Game Freezing

[allama699]

Hi all. This has probably been done to death, but none of the threads have solved my issues. I have recently moved from Steam client on TV over to Sunshine/Moonlight on an Nvidia Shield. This works well for the majority of games, but for a few i get intermittent freezing. I have followed the suggestions regarding HAG etc, but seems to have no affect. I have also read that the freezes for some don't affect the sound. Mine however affects both. I am running a very beefy rig. GPU is a 4090, CPU is an AMD 7950X3d. Gen 4 M.2 SSD and 64 GIG of DDR5 5600 RAM. The network is a dedicated 1Gbit wired setup. Oh and I'm running Windows 11, Latest drivers and BIOS.

FYI. If i run the affected games via the Steam app on my TV, I get no freezes or stutters. But accessing Steam via Moonlight on Nvidia Shield does freeze. Nvidia Shield is brand new, and the latest version. I factory reset and re-installed from scratch as well.

Is this a common issue? Is it related to Windows 11? Any nugget of hope would be great.

Thanks in advance

Andy

[caron2k]

try this: Configuration -> NVIDIA NVENC Encoder -> Use realtime priority in hardware accelerated gpu scheduling to Disabled

[caron2k]

I have encountered this problem while playing the game(Alan Wake 2, just this one), and after setting it up this way, it was solved. i7+3070+win11

[brandonSc]

This results in a really choppy framerate for me.

[allama699]

I have disabled GPU scheduling, and disabled realtime priority. Makes no difference to my issue. The sound sometimes drops, and sometime the sound and games freezes for about 1-2 seconds. this happens every 10 mins or so. I have lowered graphical settings but seems to make no difference. Games affected. Alan Wake 2, Diablo 4(Not as much), Star Citizen is the worst, system Shock remake, and Lords of the fallen remake.

[maj0r-zero]

Unfortunately this issue affects me too in Alan Wake 2. Setting "Use realtime priority in hardware accelerated gpu scheduling" to Disabled fixes the freezing, but it becomes a stutter fest. Game crashes mostly in menus.

[maj0r-zero]

Disabling GPU Scheduling in Windows also solves this issue, of course. But Frame Generation becomes unavailable.

[brandonSc]

I have been getting very similar issues for a while now, on most (all?) games I play, however, it seems to have become more troublesome on the latest v0.21.0 release.

On the previous version, I would simply just reconnect the client if the stream froze, and then it would continue working again. Now it seems that I need to restart Sunshine on my PC, otherwise the clients are unable to reconnect.

[aacebedo]

Same on my side on 4080S. It seems that Frame generation is pretty taxing on GPU and result in either image freeze (when real-time priority is used) or stutter fest (sub 30fps) on Alan wake 2 and also Spiderman.