reCAPTCHA verification timeout

[Sbacon017]

We are running into an issue where our urllib2 verification request is timing out, despite our having set a high value for RECAPTCHA_VERIFY_REQUEST_TIMEOUT. Can you offer any insight?

Traceback:
`
Internal Server Error: /insurance/enroll/hps-private-exchange-qle/

timeout at /insurance/enroll/hps-private-exchange-qle/
The read operation timed out

Request Method: POST
Request URL: https://www.freelancersunion.org/insurance/enroll/hps-private-exchange-qle/
Django Version: 2.2.3
Python Executable: /srv/www/fuweb/.venv/bin/uwsgi
Python Version: 3.7.3
Python Path: ['/srv/www/fuweb/', '.', '', '/srv/www/fuweb/.venv/lib/python37.zip', '/srv/www/fuweb/.venv/lib/python3.7', '/srv/www/fuweb/.venv/lib/python3.7/lib-dynload', '/usr/lib/python3.7', '/srv/www/fuweb/.venv/lib/python3.7/site-packages', '/srv/www/fuweb', '/srv/www/fuweb/.venv/lib/python3.7/site-packages/odf', '/srv/www/fuweb/.venv/lib/python3.7/site-packages/odf', '/srv/www/fuweb/.venv/lib/python3.7/site-packages/odf', '/srv/www/fuweb/.venv/lib/python3.7/site-packages/odf', '/srv/www/fuweb/.venv/lib/python3.7/site-packages/odf', '/srv/www/fuweb/.venv/lib/python3.7/site-packages/odf', '/srv/www/fuweb/.venv/lib/python3.7/site-packages/odf']
Server time: Mon, 5 Aug 2019 12:44:28 -0400
Installed Applications:
['fuweb.admin.AdminConfig',
'django.contrib.auth',
'django.contrib.contenttypes',
'django.contrib.sessions',
'django.contrib.messages',
'django.contrib.staticfiles',
'admin_reorder',
'captcha',
'django_extensions',
'django_inlinecss',
'django_rq',
'django_ses',
'import_export',
'localflavor',
'modelcluster',
'phonenumber_field',
'scheduler',
'svg',
'taggit',
'wagtail.contrib.forms',
'wagtail.contrib.modeladmin',
'wagtail.contrib.postgres_search',
'wagtail.contrib.redirects',
'wagtail.contrib.routable_page',
'wagtail.contrib.settings',
'wagtail.core',
'wagtail.documents',
'wagtail.embeds',
'wagtail.images',
'wagtail.search',
'wagtail.sites',
'wagtail.snippets',
'wagtail.users',
'wagtailfontawesome',
'fuweb',
'fuweb.accounts',
'fuweb.cms',
'fuweb.common',
'fuweb.insurance',
'wagtail.admin']
Installed Middleware:
['django.middleware.security.SecurityMiddleware',
'django.contrib.sessions.middleware.SessionMiddleware',
'django.middleware.common.CommonMiddleware',
'django.middleware.csrf.CsrfViewMiddleware',
'django.contrib.auth.middleware.AuthenticationMiddleware',
'django.contrib.messages.middleware.MessageMiddleware',
'django.middleware.clickjacking.XFrameOptionsMiddleware',
'wagtail.core.middleware.SiteMiddleware',
'wagtail.contrib.redirects.middleware.RedirectMiddleware',
'fuweb.common.middlewares.admin_reorder.ModelAdminReorder']

Traceback:

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/core/handlers/exception.py" in inner
34. response = get_response(request)

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/core/handlers/base.py" in _get_response
115. response = self.process_exception_by_middleware(e, request)

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/core/handlers/base.py" in _get_response
113. response = wrapped_callback(request, *callback_args, **callback_kwargs)

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/wagtail/core/views.py" in serve
24. return page.serve(request, *args, **kwargs)

File "/srv/www/fuweb/fuweb/cms/models/pages/insurance.py" in serve
387. if request.method == 'POST' and form.is_valid():

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/forms/forms.py" in is_valid
185. return self.is_bound and not self.errors

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/forms/forms.py" in errors
180. self.full_clean()

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/forms/forms.py" in full_clean
381. self._clean_fields()

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/forms/forms.py" in _clean_fields
399. value = field.clean(value)

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/django/forms/fields.py" in clean
149. self.validate(value)

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/captcha/fields.py" in validate
76. remoteip=self.get_remote_ip(),

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/captcha/client.py" in submit
65. response = recaptcha_request(params)

File "/srv/www/fuweb/.venv/lib/python3.7/site-packages/captcha/client.py" in recaptcha_request
43. timeout=getattr(settings, "RECAPTCHA_VERIFY_REQUEST_TIMEOUT", 10)

File "/usr/lib/python3.7/urllib/request.py" in open
525. response = self._open(req, data)

File "/usr/lib/python3.7/urllib/request.py" in _open
543. '_open', req)

File "/usr/lib/python3.7/urllib/request.py" in _call_chain
503. result = func(*args)

File "/usr/lib/python3.7/urllib/request.py" in https_open
1360. context=self._context, check_hostname=self._check_hostname)

File "/usr/lib/python3.7/urllib/request.py" in do_open
1320. r = h.getresponse()

File "/usr/lib/python3.7/http/client.py" in getresponse
1321. response.begin()

File "/usr/lib/python3.7/http/client.py" in begin
296. version, status, reason = self._read_status()

File "/usr/lib/python3.7/http/client.py" in _read_status
257. line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")

File "/usr/lib/python3.7/socket.py" in readinto
589. return self._sock.recv_into(b)

File "/usr/lib/python3.7/ssl.py" in recv_into
1052. return self.read(nbytes, buffer)

File "/usr/lib/python3.7/ssl.py" in read
911. return self._sslobj.read(len, buffer)

Exception Type: timeout at /insurance/enroll/hps-private-exchange-qle/
Exception Value: The read operation timed out
Request information:
USER: AnonymousUser

GET: No GET data

POST:
csrfmiddlewaretoken = 'HTsKzsLW1XHKS7wSaCba4yBLguAEacNNvuwnEswX4ZExZG60j2lN0AHNiCH3ur2W'
first_name = *********
last_name = *************
email_address = ***********
phone_number = ***************
zip_code = ****************
become_member = *******************
g-recaptcha-response = '03AOLTBLQI45Sz9jfex4AnkZLrt3hGPqiGvw2O60cSIrwpho1YGif0dWaL2jELOjsDxc5p9x9DB_vJFXwXn94cCyp-GUMviV_8Qkj7-cj1belkTjwyPgEJz3XicCTecSC71WAyb-SADW6cAwyuW0lSh4FhPBF7VZZOl6o2uOgd8wVq6--zKzqTN2YB0arF0tKXFjnYoS-PJKRxMG0277uPW6V-BzR7IZX29b38o_ylV0ojnYTLwxo4abKMwAo-O-TrPGy_74Z9v2ktsl7N1R7jaTACagq9g2ISbbBA2E2aQaEn98J3yDYUky4r8BkvZUhQ3830WsQVK7Cp-HfLg4D9sfdmTxLRT63EYg'

RECAPTCHA_PRIVATE_KEY = ''
RECAPTCHA_PUBLIC_KEY = ''
RECAPTCHA_VERIFICATION_URL = 'https://www.google.com/recaptcha/api/siteverify'
RECAPTCHA_VERIFY_REQUEST_TIMEOUT = 30
`