CAAC_Outbound_Integration.txt

/******************************************************************************
 * Outbound integrations
 *
 * Outbound integrations are triggered when an xMatters system action occurs,
 * such as when an event status changes, a notification is delivered, or a
 * recipient responds to a message. These system actions are called 'triggers'.
 *
 * Outbound integrations can perform tasks such as initiating a follow-up xMatters
 * event when the status of an event changes or updating another system in your
 * toolchain when a user responds to a notification.
 *
 * xMatters passes information about the trigger to the outbound integration
 * as a JSON object in the body of the built-in request object. Your outbound
 * integration can process this data and use it in the script. (To include form
 * properties in the request data, select 'Include in Outbound Integrations'
 * from the property's settings on the form layout.)
 *
 * The following sample code shows how to work with scripts in the Integration
 * Builder. You can use it as a template and then customize it to work with your
 * integration.
 ******************************************************************************/

/**
 * Parse the payload data
 *
 * This code shows how to extract the payload from the built-in request object.
 * The specific fields that are included in the payload depends on the type of
 * trigger and how many form properties are included.
 */




var payload = JSON.parse(request.body);

if (payload.eventProperties && Array.isArray(payload.eventProperties)) {
    var eventProperties = payload.eventProperties;
    payload.eventProperties = {};

    for (var i = 0; i < eventProperties.length; i++) {
        var eventProperty = eventProperties[i];
        var key = Object.keys(eventProperty)[0];
        payload.eventProperties[key] = eventProperty[key];
    }
}


console.log ('postback_url = ' + payload.eventProperties.postback_url);
console.log('response = ' + payload.response);

switch (payload.response) {
case 'Set To Open':
SetToOpen();
break;
}


function SetToOpen(){

var newnotes = payload.eventProperties.notes + '<br>' + payload.date + ' - Moved to Open by user ' + payload.recipient + ' via ' + payload.device + ' with comment - ' + payload.annotation;

var trigger = JSON.stringify({
"Defect":
    {      
        "State": "Open",
        "Notes": newnotes
    }
});
console.log( 'Response payload: ' + JSON.stringify( trigger ) );
var req = http.request({
method: 'POST',
endpoint: 'CAAgile',
path: payload.eventProperties.postback_url,
headers: {
'Content-Type': 'application/json',
'Cookie': 'ZSESSIONID=_G0HXXXXXQ9yLnbnLP8sp9XXXXXTsEiOtWFDXXXXXX'
}
});
req.write(trigger);
}