diff --git a/README.md b/README.md index 16bd554..b1897f8 100644 --- a/README.md +++ b/README.md @@ -69,11 +69,11 @@ They are usually prepended with a `u_` and then the name of the custom field, in ## Known Issues -If adding additional custom types to the ServiceNow integration, please ensure the added custom types do not also match on the built-in custom types for Incidents, Change Requests, Knowledge Base, Request, and Request Item ids. +If adding additional custom types to the ServiceNow integration, ensure the added custom types do not also match on the built-in custom types for Incidents, Change Requests, Knowledge Base, Request, and Request Item ids. As an example, if you add a new custom type that matches on the string `INC0001234`, this will conflict with the integration's built-in custom type for looking up incidents by ID. -Ensure that newly added custom types (e.g., for hostnames), does not overlap with these custom types. +Ensure that newly added custom types (e.g., for hostnames), do not overlap with these custom types. ## Polarity