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[Windows builds] cannot enable SSL/TLS: plugin not found #780

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JCAK1967 opened this issue May 6, 2020 · 10 comments
Open

[Windows builds] cannot enable SSL/TLS: plugin not found #780

JCAK1967 opened this issue May 6, 2020 · 10 comments

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@JCAK1967
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JCAK1967 commented May 6, 2020

I have running a XMPP server with the option TLS enabled and required to grant the access to users. The problem is with the last version of PSI+ for Windows (psi-plus-1.4.2020.04.26-w64-setup.exe) not come with the TLS plugin or I don't know how to installa this. When I try to set the option "Encrypt Connection: always" I receive the message error "Cannot enable SSL/TLS. Plugin not found"
The same test with the version psi-plus-1.4.2019.03.31-w64-setup.exe works fine.
Could some one help me to solve this, please?

TLS psi error

@tehnick
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tehnick commented May 6, 2020

Could you try my portable builds from SF? If you rename *.exe your system Psi+ settings profile will be used.

@tehnick tehnick changed the title PSI+ latest version for Windows, Cannot enable SSL/TLS. Plugin not found. [Windows builds] cannot enable SSL/TLS: plugin not found May 6, 2020
@Vitozz
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Vitozz commented May 6, 2020

I installed the same version of the program. I tried all the encryption settings and all of them are working. To get started, try reinstalling Psi + cleanly. Then make sure you have the qca-ossl.dll files installed in the qtplugins/crypto directory

@JCAK1967
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JCAK1967 commented May 6, 2020

Could you try my portable builds from SF? If you rename *.exe your system Psi+ settings profile will be used.

I don't understand what do you meaning with rename the extension. I downloaded the portable versión psi-plus-portable-1.4.1165 and running this inside your own folder works fine.

@tehnick
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tehnick commented May 6, 2020

I don't understand what do you meaning with rename the extension.

Quotations from README.txt:

If you do not like portable version of Psi+ and you insist on using global 
Psi+ profile, then just rename Psi+ executable file:
* from psi-plus-portable.exe to psi-plus.exe
* from psi-plus-webkit-portable.exe to psi-plus-webkit.exe

and running this inside your own folder works fine.

Great! So problem is not in the code, but in libraries from installer.

@JCAK1967
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JCAK1967 commented May 6, 2020

I installed the same version of the program. I tried all the encryption settings and all of them are working. To get started, try reinstalling Psi + cleanly. Then make sure you have the qca-ossl.dll files installed in the qtplugins/crypto directory

I already tried doing the installation a lot of times (uninstall/install). As I explained previously, I was testing different versions and psi-plus-1.4.2019.03.31-w64-setup works fine. The last setup version does not work properly, I don't know why.

qtplugins/crypto directory have the following files:

qca-gnupg.dll
qca-logger.dll
qca-ossl.dll
qca-softstore.dll

I'm testing on different operating systems. The error happen on a Win server 2019 and the same tests on a PC Win 10 works fine. How I say before, the portable version works fine on both machines.

@tehnick
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tehnick commented May 6, 2020

The error happen on a Win server 2019

Hmm, I have never heard about this MS Windows versions before.

@JCAK1967
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JCAK1967 commented May 6, 2020

If you do not like portable version of Psi+ and you insist on using global
Psi+ profile, then just rename Psi+ executable file:

  • from psi-plus-portable.exe to psi-plus.exe
  • from psi-plus-webkit-portable.exe to psi-plus-webkit.exe

Confirmed. After doing this it also works.

@JCAK1967
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Regarding this problem and after my last test where the portable versión works fine but any attempt to install the psi-plus-1.4.2020.04.26-w64-setup.exe version fails. Some one have any idea when could be available a new release with the fix of this issue.

@Vitozz
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Vitozz commented May 29, 2020

I cannot reproduce this issue. Try to disable system keyring support in psi+ options (main tab/first).

@Neustradamus
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@JCAK1967: Your problem has been solved?
Have you update your version?

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