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FAQ.md

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TOP　>　FAQ

FAQ

FAQ

Does the SDK support M1/arm64 simulator architecture?

Answer Yes, M1 (arm64 simulator arch) is supported starting from version 3.4.3

How can I implement the custom notification UI?

Answer

For example, Mission A needs 3 actions logged to be achieved.

RakutenReward.shared.logAction(actionCode: "Example", completionHandler: { result in ... }

After the above logAction API is called three times successfully, mission A is achieved. App can get the unclaimedItem from the delegate below

// From RakutenReward class
public var didUpdateUnclaimedAchievement: ((UnclaimedItem) -> Void)?
 
// Example
RakutenReward.shared.didUpdateUnclaimedAchievement = { unclaimedItem in }

Example implementation for showing custom UI

RakutenReward.shared.didUpdateUnclaimedAchievement = { unclaimedItem in
    guard unclaimedItem.notificationType == .CUSTOM, // Check notification type
          RewardConfiguration.isUserSettingUIEnabled, // Check if user enable the UI setting or not
          !RewardConfiguration.isPortalPresent else { // Check if Portal is currently showing, not support for showing notification inside Portal. API Available from version ...
           
        return
    }
 
    // Show Custom UI in Main thread
}

How do I claim mission after a mission is achieved?

Answer

For example, Mission A needs 3 actions logged to be achieved.

RakutenReward.shared.logAction(actionCode: "Example", completionHandler: { result in ... }

After the above logAction API is called three times successfully, mission A is achieved. App can get the unclaimedItem from the delegate below

// From RakutenReward class
public var didUpdateUnclaimedAchievement: ((UnclaimedItem) -> Void)?
 
// Example
RakutenReward.shared.didUpdateUnclaimedAchievement = { unclaimedItem in }

Points can be claimed by calling the 'claim' method from RakutenReward shared object.

RakutenReward.shared.didUpdateUnclaimedAchievement = { unclaimedItem in
    RakutenReward.shared.claim(unclaimedItem: unclaimedItem, completion: { pointClaimScreenEvent in }
}

How to set IDFA in RewardSDK?

Answer

IDFA/Advertising ID can be set using below API

RakutenReward.sharedInstance.advertisingID

Example

func updateRewardAdID() {
 
        if #available(iOS 14, *) {
 
            #if canImport(AppTrackingTransparency) &&  (arch(x86_64) || arch(arm64))
 
            if ATTrackingManager.trackingAuthorizationStatus == .authorized {
 
                RakutenReward.sharedInstance.advertisingID = ASIdentifierManager().advertisingIdentifier.uuidString
 
            }
 
            #endif
 
        }
 
}

Requesting for permission

if #available(iOS 14, *) {
    #if canImport(AppTrackingTransparency) &&  (arch(x86_64) || arch(arm64))
 
    let permissionAlertAction = UIAlertAction(title: "IDFA permission", style: .default) { (_) in
        ATTrackingManager.requestTrackingAuthorization { [weak self] _ in
            self?.updateRewardAdID()
        }
    }
 
    alert.addAction(permissionAlertAction)
 
    #endif
}

Can we access the Staging environment for development/testing?

Answer

No, currently we do not provide Staging environment for developers. Please use development mode or test account for development/testing.


Can we use ID SDK + JID backend to log in?

Answer

Yes, with IDSDK and JID as backend, you can set the token type as RID

// iOS example
RakutenReward.shared.tokenType = TokenType.rid

Then can pass (API-C) token value in the startSession API

// iOS example
 
RakutenReward.shared.startSession(appCode: "Your App Key", accessToken: <Access token>, completion: { r in
    if case .success(let user) = r { 
      // use portal or use additional setup
  }
}

What is Rakuten auth login for?

Answer

The RakutenAuth login option is for third-party. For example, apps outside Rakuten do not use Rakuten login SDK (RID or RAE). Therefore, they can use the RakutenAuth login option. If your app is using Rakuten login SDK already, then you don't need to use the Rakuten auth login option


Which API should I use to start/establish SDK session?

Answer

The SDK has 2 APIs for starting sessions.

If you log in with IDSDK/UserSDK (RID/RAE),

RakutenReward.shared.startSession(appCode: "ExampleAppcode", accessToken: "Example API-C Token", completion: { result in }

Otherwise, if you're using Third Party login (non-Rakuten login),

RakutenReward.shared.startSession(appCode: "ExampleAppcode", completion: { result in }

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