Can't pass certification

[ProStreamMedia]

In December of 2023 I used the DP2SceneGraphWizard to convert my channel from DP. It worked and passed certification and the converted channel was published on Roku.

Now this year I am updating the channel by changing the Name, Logos etc. Basically changing the graphics to reflect the new brand. Using all available versions working up the ladder, I cant get any of my packages to pass certification. Channel behavior analysis and static analysis fail. Channel Launch Performance, Deep linking, and Content Play Performance all have errors.

Any help that can be offered would be much appreciated.

[rrirower]

Can you be more specific as to the errors? You should be able to get a list of any errors and post them here.

What version are you using?

[rrirower]

Can you also post your manifest and custom attributes files?

[ProStreamMedia]

Manifest:

Channel Details

Auto-generated by DPtoSceneGraph wizard version 1.0.0.8

(c) Copyright 2023-2024, Michael Harnad, All rights reserved.

Support at https://github.com/rrirower

bs_libs_required=roku_ads_lib
title=ProStream Media
major_version=1
minor_version=0
build_version=0
splash_color=#8A2BE2
ui_resolutions=hd
supports_input_launch=1
mm_icon_focus_hd=pkg:/images/channel.png
splash_screen_hd=pkg:/images/splash_HD.jpg
splash_screen_fhd=pkg:/images/splash_FHD.jpg

Custom Attributes:

{
"AD_SERVER": "",
"BACKGROUND_COLOR": "",
"BACKGROUND_IMAGE": "pkg:/images/background.jpg",
"CONTENT_VOTING": "false",
"CONTINUE_WATCHING": "false",
"ENABLE_ROKU_VOICE": "false",
"FAST_FORWARD": "0",
"FEED_URL": "https://prostreammedia.com/prostreamfeed.json",
"HIDE_GRID_THUMBNAIL": "false",
"OVERHANG": "pkg:/images/overhang.png",
"OVERHANG_CLOCK": "false",
"REQUIRE_SUBSCRIPTION": "false",
"REWIND_BACK": "0",
"SHOW_DETAILS_THUMBNAIL": "true",
"USE_RAF": "false",
"USE_THUMBNAIL_BACKGROUND": "true",
"WATCHED_INDICATOR": "false",
"WEB_API_KEY": ""
}

[rrirower]

First off, I loaded your feed file into the Channel Feed Manager and received the following in the log file:

{ "time": "2025-01-27 11:36:01.8131", "level": "INFO", "message": "Successfully loaded the feed file 'C:\\Users\\barad\\OneDrive\\Documents\\Channel Feed Manager\\Channels\\Channel feeds\\ProStream Media.json'." }
{ "time": "2025-01-27 11:36:01.8131", "level": "INFO", "message": "Attempting to load 'TV special' items from your feed file." }
{ "time": "2025-01-27 11:36:01.8131", "level": "WARN", "message": "Item '2023 Lights on Broadway Holiday Parade' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 12-29-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 12-24-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 09-01-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 09-08-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 09-15-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 09-29-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 09-22-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 10-13-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 10-20-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 10-27-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "Item 'NLCC 11-03-24' defines tags, but, a category that associates those tags could not be found." }
{ "time": "2025-01-27 11:36:01.8302", "level": "INFO", "message": "Loaded 25 'TV special' items from your feed file." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'CMPRLIVE' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'NLCCLIVE' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'CMPR012525' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'CMPR011825' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'CMPR022523' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'CMPR021823' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'CMPR012823' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'CMPR012123' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'NLCC012625' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'NLCC011925' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'NLCC011225' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'NLCC010525' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "The playlist id 'VETS2020' could not be located.  Please examine your Playlists." }
{ "time": "2025-01-27 11:36:01.8302", "level": "WARN", "message": "There were one or more errors while attempting to load your feed file items.  Some items may be missing.  Please review the log file for more info." }

I then took a look at your feed file. Am I correct in assuming that your content is "live feed"? I ask this due to the naming of the urls in your feed. Either way, when I try to load some of them via a browser, they do not load. This may explain the "Channel Content Play Performance" message you posted.

I don't know why you get the "General Audience Measurements" message since it appears from your custom attributes that you do not use advertising (RAF). However, the error may be explained by warnings above.

The deep linking problem may be related to using the wrong content type in your feed. Should they be defined as a "liveFeed"?

Lastly, your feed file does not appear to conform to the Direct Publisher JSON schema. For example, "name" and "role" are attributes of a "Credit" object in the feed file. Your feed files does not contain any "Credit" objects.

Sorry for the lengthy post, but, I think the above errors are contributing to your certification errors.

[ProStreamMedia]

My channel has two live feeds and then recordings of those feeds go up as VOD "tvSpecials". I just started re-buiding my feed file with your Channel Feed Manager. I put in one of the live feeds and 3 on-demand videos. Still not passing.

[rrirower]

Do you provide a video stream for your live feeds when they are not "live?

Are you getting the same errors?

Have you looked at the other discussions from other users on this site that ran into issues and were able to resolve them? Those discussions will be marked as closed.

[ProStreamMedia]

Yes our live feeds are always up. I'm getting the same errors. I looked through the posts before I contacted you I could not find any specific issues that match my problem? The biggest thing I see with the deep linking is the media type that I use in the feed file does not match the deep linking setting in the dashboard, for example, TV special VS specials. The feed file uses live feeds. The deep link setting in the dashboard uses live. When I use the roku deep linking app on my device and Use a custom setting to match the Media type in the feed file it works. When I choose the default media type, it does not. It makes me wonder if that is why the performance and other issues are there.It can't play the file with the wrong media type. Jason Hirsch President/Director of Streaming Operations ProStream Media 1210 Broadway St. STE 240 - PMB 192 Alexandria Mn 56308 320-421-0086 www.ProStreamMedia.com

…

On January 27, 2025 1:43:05 PM CST, rrirower ***@***.***> wrote: Do you provide a video stream for your live feeds when they are not "live? Are you getting the same errors? Have you looked at the other discussions from other users on this site that ran into issues and were able to resolve them? Those discussions will be marked as closed. -- Reply to this email directly or view it on GitHub: #130 (reply in thread) You are receiving this because you authored the thread. Message ID: ***@***.***>

[rrirower]

I do recall in one of those discussion threads that a user found that the Roku certification process was broken during his issue. Have you tried contacting Roku with your deep linking question?

I ask this because there haven't been any other users reporting the same issues.

[ProStreamMedia]

Yes, I did see that post and yes, I did contact roku support, they said to look at my error messages and determine what's wrong with my code. That's actually when I posted to you to try to figure out what's going on makes no sense to me. The funny thing is the channel I'm updating. Is the live published channel Kool TV network on roku. Right now all I am doing is re branding to prostream media. Changin the graphic images and it won't pass. Jason Hirsch President/Director of Streaming Operations ProStream Media 1210 Broadway St. STE 240 - PMB 192 Alexandria Mn 56308 320-421-0086 www.ProStreamMedia.com

…

On January 27, 2025 2:11:24 PM CST, rrirower ***@***.***> wrote: I do recall in one of those discussion threads that a user found that the Roku certification process was broken during his issue. Have you tried contacting Roku with your deep linking question? I ask this because there haven't been any other users reporting the same issues. -- Reply to this email directly or view it on GitHub: #130 (reply in thread) You are receiving this because you authored the thread. Message ID: ***@***.***>

[ProStreamMedia]

When I change the media type in my feed file to tvSpecial with no s the channel will not load content. Is there any way to make the channel load content with the media type tvSpecial Instead of tvSpecials?

…

On January 27, 2025 2:11:24 PM CST, rrirower ***@***.***> wrote: I do recall in one of those discussion threads that a user found that the Roku certification process was broken during his issue. Have you tried contacting Roku with your deep linking question? I ask this because there haven't been any other users reporting the same issues. -- Reply to this email directly or view it on GitHub: #130 (reply in thread) You are receiving this because you authored the thread. Message ID: ***@***.***>

[ProStreamMedia]

Yes I can.

[rrirower]

Rather than post a complete install, I've created a sideload zip file for you to test. I created it with default values, so, it won't look like your original channel. I used the info you posted earlier to create it. Let me know if this resolves your certification issues.

ProStream Media.zip

If this is successful, I will post an updated wizard install.

[ProStreamMedia]

I uploaded the test you sent me and I got the following error on the static analysis:
Manifest is missing a required attribute: "mm_icon_focus_hd". (Manifest 6.4)

[ProStreamMedia]

Channel Behavior passed. Now that attribute would normally be in my manifest so I would assume I would pass with my normal file.

[rrirower]

In my haste to get you a quick response, I created an invalid zip. You are correct that manually updating that zip should resolve the missing attribute.

I am in the process of testing a beta channel with the fix I've written. I think it will hold. If so, I'll post a new wizard soon.

[ferdiworks]

I have used the DP2SceneGraphWizard to create many channels using a json feed that uses "tvSpecials". Inorder to get the videos and categories to display correctly you need to have the "categories" and Playlist added to the json feed correctly! Note: The videos for tvSpecials should be used with an m3u8 type link! m3u8 links are like a livefeed type of link but do not need tricklay added to the json feed. Next the deep linking is setg on the Roku side by adding a video with the tvSpecial in the deep linking! An example feed would look like this: https://c.themediacdn.com/feed/W3s3aS/iTeSM39sAwz/OlOBqr3si46?format=rokujson Note the Feed was created from my video host and channel management software! You can use the feed as an example to see how the categories and playlist are setup!

[ferdiworks]

Note: updating the channel by changing the Name, Logos etc

You do not need to change your channel or update the version if you are just changing graphics. You can change your json feed by updating the json feed at your source! However you cannot change the name unless you change the manifest in the SDK file. You can change the name in the json feed but if you don't change the manifest it will not work well!

Any update on Roku site will ask you to test the app. Deep link again and go through the steps as if its new@!

[ferdiworks]

I have not used the newest version to verify and bug or issue w tvSpecials. so Ill be following this thread!

[rrirower]

I was concerned as to why this became a problem recently so I approached Roku again. Here's their response when asked about Static Analysis and why this became an issue:

"Yes we're constantly updating that product and adding functionality/checks. sometimes things that were flagged as warnings get upgraded to blockers once we're confident that they are providing sufficient coverage."

As a result, I am updating the wizard code with Roku recommended changes.

@ferdiworks I'm having a problem with my testing due to the package size. I know that you have packaged many apps. Have you had a problem with the 4mb limit? What process do you follow to package an app?

[rrirower]

Resolved with version 1.0.0.9.