AI Agents for E-commerce using PydanticAI

This repository shows how to build AI agents to automate customer support and order management in e-commerce applications using the PydanticAI library.

It showcases two example agents for a fashion e-commerce store:

1. A support agent that assists customers by answering their questions using Retrieval-Augmented Generation (RAG).
2. An order management agent that processes complex operations like updates, returns and cancellations.

For a detailed explanation of the code and concepts, check out this blog post.

Installation

Prerequisites ✅

• Python 3.9 or higher

Instructions

1. Install the required dependencies:

   pip install -r requirements.txt

2. Create a .env file by copying the provided .env.example file and set the required environment variable:

   • OPENAI_API_KEY: Your OpenAI API key.

Running the Agents

Run the RAG support agent:

python rag.py

Run the order management agent:

python orders.py