Rustdesk Pro : The connection is not allowed. You have not logged in or your login session has expired.

[rexmercismollis]

I#m running self-hosted Rustdesk Pro (1 user, 20 devcies) as docker contianer. Between several devices I can establish connection without any problem. But between sevaral other devices I cannot. I obtained the following message: "VerbindungsfehlerThe connection is not allowed. You have not logged in or your login session has expired." From these devices I can etablish connection to other devices. They must be connected with my self-hosted relay server. What is wrong? I currently use Teamviewer and would like to move to other remote software. This issue possibly prevent me to decide to use rustdesk instead of Teamviewer!
Thank and best regards
-Nghia-

[rustdesk]

Log in on controlling side. When your controlled side is assigned to some user (aka permission-enabled devices), the controlling side will be also required to login because of permission control. That's why you saw

Between several devices I can establish connection without any problem. But between sevaral other devices I cannot.`.

Acutally the message You have not logged in or your login session has expired has told you everyting.

https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/permissions/

login is also required when you have enabled concurrent connection limits.

[fufesou]

Please also check this option