You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
I'm planning to use RustDesk as a replacement for TeamViewer but I encountered an issue that might cause me and my team some trouble in the long run.
I have noticed that even though the settings are disabled in the creation of a custom client the customer on site can go to the 3 dots and manually stop the service causing a loss of connection. The result of this is either a painful long distance drive to the client location or (video) calling said customer to guide them to re-enable the service manually.
Please see the screenshots attached.
I'm not sure if I missed out on an advanced setting override, if I did please forgive me as I have read the documentation carefully and searched Github issues.
If the setting does not exist yet is it possible to have it added? (I think more people can vouch for this)
Something like prevent-disabling-service=Y
Alternatively secure the button with a pin code if the above is not possible?
The text was updated successfully, but these errors were encountered:
Hiya,
I'm planning to use RustDesk as a replacement for TeamViewer but I encountered an issue that might cause me and my team some trouble in the long run.
I have noticed that even though the settings are disabled in the creation of a custom client the customer on site can go to the 3 dots and manually stop the service causing a loss of connection. The result of this is either a painful long distance drive to the client location or (video) calling said customer to guide them to re-enable the service manually.
Please see the screenshots attached.
I'm not sure if I missed out on an advanced setting override, if I did please forgive me as I have read the documentation carefully and searched Github issues.
If the setting does not exist yet is it possible to have it added? (I think more people can vouch for this)
Something like prevent-disabling-service=Y
Alternatively secure the button with a pin code if the above is not possible?
The text was updated successfully, but these errors were encountered: