Skip to content

Open VBX Framework for realtime display of contextual business intelligence

Notifications You must be signed in to change notification settings

sajkamal/vbx-intelligence

 
 

Folders and files

NameName
Last commit message
Last commit date

Latest commit

 

History

6 Commits
 
 
 
 
 
 
 
 

Repository files navigation

http://www.openvbx.org
vbx-intelligence plugin - Framework for realtime display of contextual business intelligence
Customize with your own logic to display relevant information, presented in real time as the calls come in.
You will need to add vbx-intelligence to a call flow to allow it to begin collecting information.
vbx-intelligence will store the caller, called, city, state, time and geocode lat and lon for each incoming call
vbx-intelligence adds a dashboard to the open-vbx system.  Look for the "Intel Dashboard" link in the left nav.
Open the dashboard to view a realtime stream of incoming calls
For each call, you can customize a series of widgets.
Defaultly, a map widget is included, as well as a demo customer information widget, and a simple wikipedia lookup by city name.
You can easily customize these widgets to provide the intelligence you need.

Customization instructions:
1) Define your widget list.  Edit the file at ./items.php
2) Implement your custom view - create a file in ../pages/widgetname.php
    Add this code to your page to access call data: <? $call = json_decode(stripslashes($_REQUEST['call']), true); ?>
   See ../pages/custom_example.php for further instructions

About

Open VBX Framework for realtime display of contextual business intelligence

Resources

Stars

Watchers

Forks

Releases

No releases published

Packages

No packages published