-
Notifications
You must be signed in to change notification settings - Fork 122
Description
Problem Statement
The Feedback page currently relies only on a static form for user input. If users have doubts about what to write, feedback categories, or encounter issues while submitting, there is no immediate guidance available. This can reduce engagement and lead to incomplete or abandoned feedback submissions.
Proposed Solution
Add the existing chatbot widget (already used on other pages) to the Feedback page so users can ask questions, get clarification about feedback types, and receive real-time assistance while filling out the form.
Possible Implementation
Include the chatbot script (chatbot.js) and widget container in feedback.html, similar to other pages where the chatbot is active. Ensure proper positioning using fixed bottom-right styling and z-index so it does not overlap form fields. Additionally, adjust responsive CSS so the chatbot icon does not block the submit button on smaller screens.
