See The Gartner's EIM Program Maturity Model
- Business and IT do net know that information is a problem, while users mistrust the data.
- Organisation runs significant risk from under managed information, such as compliances failures, poor customer service and productivity.
- Some awareness of the importance of Information Strategy and Data Governance.
- Organisation understand the need for common standards, tools and models.
- Minimal investment in people, process and technology; lack of business sponsorship and involvement.
- Effort to document risk associated with uncontrolled information assets has begun.
- Awareness is growing poor data quality and of fragmented and inconsistent information in key subject areas.
- IT departments seek efficiencies through vertical silo consolidation (Data Warehouse) using data modellers and databases administrators
- BI continue generating inconsistent or redundant reports.
- Emerging Information Management (IM) Strategy & Roadmap, Governance and Processes.
- Organisation takes steps toward cross-department sharing to actieve operational efficiency.
- Investments are being made to uplift IM capabilities in some areas.
- Risks of not managing information as corporate asset are well understood.
- Metrics are emerging to focus on retention for information, files, email. etc. to address known security and compliance risks.
- IM Polices and Standards are published, but adherence and compliance are still low.
- Essential elements of well-architected Data Warehouse (DW)/Business Intelligence (BI) framework / technology are emerging.
- Strategy & Roadmap, Governance and Processes are in place enabling proactive IM.
- Full business sponsorship and involvement, promoting enterprise-wide initiatives.
- Organisation sets standards for IM technology: distinct architecture for Analytics, Enterprise Data Management, Federated DW/BI unified at the business level - information as a service (Information service layer & Service-Oriented Architecture (SOA).
- Full compliance with IM Policies and Standards.
- Operational risk is minimised: IM is embedded in SDLC as projects are implemented and Governance Committees with Information Owners and Information Stewards help manage information as an asset.
- Senior Management in Business and IT recognises Informaticsn as a strategic asset, embraces and funds Enterprise Information Management (EIM) Program that adresses key stakeholders, requirements and aligned with priorities based on the business strategy.
- Consistent and mature governance, policies, procedures and EIM operating model ensures coordination of all IM activities.
- Best practices are identified, and EIM teem ensures that these are extended across the enterprise.
- Corporate performance is managed by DW/BI dashboards and scorecards.
- Senior management sees information as a compettive advantage and exploits it to create value and increase efficiency.
- Enterprise Data is managed as a strategic asset across the entire value chain - effectively, ethically and efficiently.
- EIM Group coordinates all information efforts across the enterprise..
- Organisation strives to make IM more transparent to both Business and Technology organisations, with business-level data owners and stewards playing active roles.
- The orgarnisation has achieved its EIM goals.