diff --git a/ee/rbac/lib/rbac/okta/saml/payload_parser.ex b/ee/rbac/lib/rbac/okta/saml/payload_parser.ex
index e244db094..3460f90d9 100644
--- a/ee/rbac/lib/rbac/okta/saml/payload_parser.ex
+++ b/ee/rbac/lib/rbac/okta/saml/payload_parser.ex
@@ -17,7 +17,7 @@ defmodule Rbac.Okta.Saml.PayloadParser do
       email = esaml_assertion(assertion, :subject) |> esaml_subject(:name)
       attributes = esaml_assertion(assertion, :attributes) |> construct_attributes_map()
 
-      {:ok, to_string(email), attributes}
+      {:ok, email |> to_string |> String.downcase(), attributes}
     end
   end
 
diff --git a/ee/rbac/lib/rbac/repo/okta_user.ex b/ee/rbac/lib/rbac/repo/okta_user.ex
index e366a645e..242e12d68 100644
--- a/ee/rbac/lib/rbac/repo/okta_user.ex
+++ b/ee/rbac/lib/rbac/repo/okta_user.ex
@@ -156,7 +156,7 @@ defmodule Rbac.Repo.OktaUser do
       payload["emails"]
       |> Enum.find(fn e -> e["primary"] == true end)
 
-    email["value"]
+    email["value"] |> String.downcase()
   end
 
   def connect_user(okta_user, user_id) do
diff --git a/ee/rbac/lib/rbac/repo/saml_jit_user.ex b/ee/rbac/lib/rbac/repo/saml_jit_user.ex
index cdf034e8f..083fb6468 100644
--- a/ee/rbac/lib/rbac/repo/saml_jit_user.ex
+++ b/ee/rbac/lib/rbac/repo/saml_jit_user.ex
@@ -82,7 +82,7 @@ defmodule Rbac.Repo.SamlJitUser do
       integration_id: integration.id,
       org_id: integration.org_id,
       attributes: attributes,
-      email: email,
+      email: String.downcase(email),
       state: :pending
     }
   end