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I have searched searched open and closed issues for duplicates
I am submitting a bug report for existing functionality that does not work as intended
This isn't a feature request or a discussion topic
Bug description
Description:
It is not possible to switch to a new phone number using call verification.
Steps to Reproduce:
Navigate to Settings.
Select Account.
Click on Change phone number.
The screen displays the following message:
"Use this to change your current phone number to a new phone number. You can't undo this change. Before continuing, make sure your new number can receive SMS or calls."
I am using a VoIP number that is capable of receiving calls.
Upon following the process, there is no option to switch to phone call verification. I attempted to enter a random verification code, but the process fails. There is no option for or fallback to call verification.
Expected Behavior:
The app should provide an option to use phone call verification instead of just SMS verification, or allow switching to phone call verification if SMS fails.
Actual Behavior:
Only SMS verification is offered, and there is no option to switch to phone call verification.
Environment:
VoIP number capable of receiving calls.
Signal on Android
Screenshots
No response
Device
Google Pixel 8
Android version
15
Signal version
7.26.1
Link to debug log
No response
The text was updated successfully, but these errors were encountered:
Guidelines
Bug description
Description:
It is not possible to switch to a new phone number using call verification.
Steps to Reproduce:
Settings
.Account
.Change phone number
.The screen displays the following message:
I am using a VoIP number that is capable of receiving calls.
Upon following the process, there is no option to switch to phone call verification. I attempted to enter a random verification code, but the process fails. There is no option for or fallback to call verification.
Expected Behavior:
The app should provide an option to use phone call verification instead of just SMS verification, or allow switching to phone call verification if SMS fails.
Actual Behavior:
Only SMS verification is offered, and there is no option to switch to phone call verification.
Environment:
VoIP number capable of receiving calls.
Signal on Android
Screenshots
No response
Device
Google Pixel 8
Android version
15
Signal version
7.26.1
Link to debug log
No response
The text was updated successfully, but these errors were encountered: