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My Signal app on macOS Version 15.0 (24A335) (Name: Sequoia) keeps crashing after using the built-in update functionality.
It is only working after re-installing it from the Signal website.
Signal launches after the update is completed and new version is installed
Signal crashes and wants to send a report to Apple
No response
7.33.0
macOS Version 15.0 (24A335) (Sequoia)
Incident Identifier: 5B03613E-DE05-4DED-B13D-6FF4EEA36309 CrashReporter Key: 284AFAB1-4085-8121-28C2-6094562481C7 Hardware Model: MacBookPro17,1 Process: Signal [2791] Path: /Applications/Signal.app/Contents/MacOS/Signal Identifier: org.whispersystems.signal-desktop Version: 7.33.0 (1) Code Type: ARM-64 (Native) Role: Default Parent Process: launchd [1] Coalition: org.whispersystems.signal-desktop [1923]
Date/Time: 2024-11-17 20:43:55.0071 +0100 Launch Time: 2024-11-17 20:43:54.9892 +0100 OS Version: macOS 15.0 (24A335) Release Type: User Report Version: 104
Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: CODESIGNING 4 Launch Constraint Violation
Triggered by Thread: 0
Thread 0 Crashed: 0 dyld_path_missing 0x102b38b30 _dyld_start + 0
Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x0000000000000000 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x0000000000000000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x0000000000000000 x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000000 x16: 0x0000000000000000 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x0000000000000000 x20: 0x0000000000000000 x21: 0x0000000000000000 x22: 0x0000000000000000 x23: 0x0000000000000000 x24: 0x0000000000000000 x25: 0x0000000000000000 x26: 0x0000000000000000 x27: 0x0000000000000000 x28: 0x0000000000000000 fp: 0x0000000000000000 lr: 0x0000000000000000 sp: 0x000000016d333b40 pc: 0x0000000102b38b30 cpsr: 0x00001000 far: 0x0000000000000000 esr: 0x00000000 Address size fault
Binary Images: 0x102b34000 - 0x102bb7fff dyld_path_missing () <02e3ca05-e849-31c8-a4f2-c7292420dfad> /dyld_path_missing 0x102acc000 - 0x102acffff main_executable_path_missing () <4c4c4466-5555-3144-a1a7-1b2131b56fbc> /main_executable_path_missing 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
Error Formulating Crash Report: dyld_process_snapshot_get_shared_cache failed
EOF
{"app_name":"Signal","timestamp":"2024-11-17 20:43:55.00 +0100","app_version":"7.33.0","slice_uuid":"4c4c4466-5555-3144-a1a7-1b2131b56fbc","build_version":"1","platform":0,"bundleID":"org.whispersystems.signal-desktop","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A335)","roots_installed":0,"name":"Signal","incident_id":"5B03613E-DE05-4DED-B13D-6FF4EEA36309"} { "uptime" : 5500, "procRole" : "Default", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro17,1", "coalitionID" : 1923, "osVersion" : { "train" : "macOS 15.0", "build" : "24A335", "releaseType" : "User" }, "captureTime" : "2024-11-17 20:43:55.0071 +0100", "codeSigningMonitor" : 1, "incident" : "5B03613E-DE05-4DED-B13D-6FF4EEA36309", "pid" : 2791, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-11-17 20:43:54.9892 +0100", "procStartAbsTime" : 134293718335, "procExitAbsTime" : 134294134343, "procName" : "Signal", "procPath" : "/Applications/Signal.app/Contents/MacOS/Signal", "bundleInfo" : {"CFBundleShortVersionString":"7.33.0","CFBundleVersion":"1","CFBundleIdentifier":"org.whispersystems.signal-desktop"}, "storeInfo" : {"deviceIdentifierForVendor":"C926273C-C433-5DFB-94F8-7BCB81B3E07E","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "org.whispersystems.signal-desktop", "crashReporterKey" : "284AFAB1-4085-8121-28C2-6094562481C7", "codeSigningID" : "org.whispersystems.signal-desktop", "codeSigningTeamID" : "U68MSDN6DR", "codeSigningFlags" : 587281169, "codeSigningValidationCategory" : 6, "codeSigningTrustLevel" : 4294967295, "instructionByteStream" : {"beforePC":"4AMA+cEDALAh2DOR4AMUqgdyAZQoAIBSaAIAOfH//xcAAAAAAAAAAA==","atPC":"4AMAkR/sfJIdAIDSHgCA0gcDABQfAACRYAAf1n8jA9X0T76p/XsBqQ=="}, "bootSessionUUID" : "CF184D3C-233C-44FB-BF88-3557274746B9", "wakeTime" : 290, "sleepWakeUUID" : "77168E59-7E71-427D-815C-BCEA89785B10", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"}, "termination" : {"flags":66,"code":4,"namespace":"CODESIGNING","indicator":"Launch Constraint Violation"}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":109764,"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6127041344},"esr":{"value":0,"description":" Address size fault"},"pc":{"value":4340288304,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":19248,"symbol":"_dyld_start","symbolLocation":0,"imageIndex":0}]}], "usedImages" : [ { "source" : "P", "arch" : "arm64e", "base" : 4340269056, "size" : 540672, "uuid" : "02e3ca05-e849-31c8-a4f2-c7292420dfad", "path" : "/dyld_path_missing", "name" : "dyld_path_missing" }, { "source" : "P", "arch" : "arm64", "base" : 4339843072, "size" : 16384, "uuid" : "4c4c4466-5555-3144-a1a7-1b2131b56fbc", "path" : "/main_executable_path_missing", "name" : "main_executable_path_missing" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "vmSummary" : "ReadOnly portion of Libraries: Total=880K resident=0K(0%) swapped_out_or_unallocated=880K(100%)\nWritable regions: Total=8240K written=64K(1%) resident=64K(1%) swapped_out=0K(0%) unallocated=8176K(99%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 16K 1 \n__DATA 32K 2 \n__DATA_CONST 48K 2 \n__DATA_DIRTY 16K 1 \n__LINKEDIT 336K 2 \n__TEXT 544K 2 \n__TPRO_CONST 288K 1 \nmapped file 4.3G 13 \npage table in kernel 64K 1 \n=========== ======= ======= \nTOTAL 4.3G 27 \n", "legacyInfo" : { "threadTriggered" : {
} }, "logWritingSignature" : "e5195db104e7cc6b91ed6bb5e7e54864b0f85c05", "trialInfo" : { "rollouts" : [ { "rolloutId" : "64c025b28b7f0e739e4fbe58", "factorPackIds" : {
}, "deploymentId" : 240000019 }, { "rolloutId" : "645eb1d0417dab722a215927", "factorPackIds" : { }, "deploymentId" : 240000005 }
], "experiments" : [ { "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8", "experimentId" : "6643969b3099cf28e049862f", "deploymentId" : 400000007 } ] }, "reportNotes" : [ "dyld_process_snapshot_get_shared_cache failed" ] }
Model: MacBookPro17,1, BootROM 11881.1.1, proc 8:4:4 processors, 16 GB, SMC Graphics: Apple M1, Apple M1, Built-In Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online Memory Module: LPDDR4, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jul 26 2024 20:49:57 version 18.20.458.0.7.8.173 FWID 01-544d6458 IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug 5 2024 22:09:56 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc.
Message displayed when attempting to launch Signal app after updating.
The text was updated successfully, but these errors were encountered:
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Using a supported version?
Overall summary
My Signal app on macOS Version 15.0 (24A335) (Name: Sequoia) keeps crashing after using the built-in update functionality.
It is only working after re-installing it from the Signal website.
Steps to reproduce
Expected result
Signal launches after the update is completed and new version is installed
Actual result
Signal crashes and wants to send a report to Apple
Screenshots
No response
Signal version
7.33.0
Operating system
macOS Version 15.0 (24A335) (Sequoia)
Version of Signal on your phone
No response
Link to debug log
MacOS Crash Report
Translated Report (Full Report Below)
Incident Identifier: 5B03613E-DE05-4DED-B13D-6FF4EEA36309
CrashReporter Key: 284AFAB1-4085-8121-28C2-6094562481C7
Hardware Model: MacBookPro17,1
Process: Signal [2791]
Path: /Applications/Signal.app/Contents/MacOS/Signal
Identifier: org.whispersystems.signal-desktop
Version: 7.33.0 (1)
Code Type: ARM-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.whispersystems.signal-desktop [1923]
Date/Time: 2024-11-17 20:43:55.0071 +0100
Launch Time: 2024-11-17 20:43:54.9892 +0100
OS Version: macOS 15.0 (24A335)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid))
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: CODESIGNING 4 Launch Constraint Violation
Triggered by Thread: 0
Thread 0 Crashed:
0 dyld_path_missing 0x102b38b30 _dyld_start + 0
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000
x4: 0x0000000000000000 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x0000000000000000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x0000000000000000
x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000000
x16: 0x0000000000000000 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x0000000000000000
x20: 0x0000000000000000 x21: 0x0000000000000000 x22: 0x0000000000000000 x23: 0x0000000000000000
x24: 0x0000000000000000 x25: 0x0000000000000000 x26: 0x0000000000000000 x27: 0x0000000000000000
x28: 0x0000000000000000 fp: 0x0000000000000000 lr: 0x0000000000000000
sp: 0x000000016d333b40 pc: 0x0000000102b38b30 cpsr: 0x00001000
far: 0x0000000000000000 esr: 0x00000000 Address size fault
Binary Images:
0x102b34000 - 0x102bb7fff dyld_path_missing () <02e3ca05-e849-31c8-a4f2-c7292420dfad> /dyld_path_missing
0x102acc000 - 0x102acffff main_executable_path_missing () <4c4c4466-5555-3144-a1a7-1b2131b56fbc> /main_executable_path_missing
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
Full Report
{"app_name":"Signal","timestamp":"2024-11-17 20:43:55.00 +0100","app_version":"7.33.0","slice_uuid":"4c4c4466-5555-3144-a1a7-1b2131b56fbc","build_version":"1","platform":0,"bundleID":"org.whispersystems.signal-desktop","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A335)","roots_installed":0,"name":"Signal","incident_id":"5B03613E-DE05-4DED-B13D-6FF4EEA36309"}
{
"uptime" : 5500,
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro17,1",
"coalitionID" : 1923,
"osVersion" : {
"train" : "macOS 15.0",
"build" : "24A335",
"releaseType" : "User"
},
"captureTime" : "2024-11-17 20:43:55.0071 +0100",
"codeSigningMonitor" : 1,
"incident" : "5B03613E-DE05-4DED-B13D-6FF4EEA36309",
"pid" : 2791,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-11-17 20:43:54.9892 +0100",
"procStartAbsTime" : 134293718335,
"procExitAbsTime" : 134294134343,
"procName" : "Signal",
"procPath" : "/Applications/Signal.app/Contents/MacOS/Signal",
"bundleInfo" : {"CFBundleShortVersionString":"7.33.0","CFBundleVersion":"1","CFBundleIdentifier":"org.whispersystems.signal-desktop"},
"storeInfo" : {"deviceIdentifierForVendor":"C926273C-C433-5DFB-94F8-7BCB81B3E07E","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.whispersystems.signal-desktop",
"crashReporterKey" : "284AFAB1-4085-8121-28C2-6094562481C7",
"codeSigningID" : "org.whispersystems.signal-desktop",
"codeSigningTeamID" : "U68MSDN6DR",
"codeSigningFlags" : 587281169,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"instructionByteStream" : {"beforePC":"4AMA+cEDALAh2DOR4AMUqgdyAZQoAIBSaAIAOfH//xcAAAAAAAAAAA==","atPC":"4AMAkR/sfJIdAIDSHgCA0gcDABQfAACRYAAf1n8jA9X0T76p/XsBqQ=="},
"bootSessionUUID" : "CF184D3C-233C-44FB-BF88-3557274746B9",
"wakeTime" : 290,
"sleepWakeUUID" : "77168E59-7E71-427D-815C-BCEA89785B10",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"},
"termination" : {"flags":66,"code":4,"namespace":"CODESIGNING","indicator":"Launch Constraint Violation"},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":109764,"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":4096},"fp":{"value":0},"sp":{"value":6127041344},"esr":{"value":0,"description":" Address size fault"},"pc":{"value":4340288304,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":19248,"symbol":"_dyld_start","symbolLocation":0,"imageIndex":0}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "arm64e",
"base" : 4340269056,
"size" : 540672,
"uuid" : "02e3ca05-e849-31c8-a4f2-c7292420dfad",
"path" : "/dyld_path_missing",
"name" : "dyld_path_missing"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4339843072,
"size" : 16384,
"uuid" : "4c4c4466-5555-3144-a1a7-1b2131b56fbc",
"path" : "/main_executable_path_missing",
"name" : "main_executable_path_missing"
},
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
}
],
"vmSummary" : "ReadOnly portion of Libraries: Total=880K resident=0K(0%) swapped_out_or_unallocated=880K(100%)\nWritable regions: Total=8240K written=64K(1%) resident=64K(1%) swapped_out=0K(0%) unallocated=8176K(99%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 16K 1 \n__DATA 32K 2 \n__DATA_CONST 48K 2 \n__DATA_DIRTY 16K 1 \n__LINKEDIT 336K 2 \n__TEXT 544K 2 \n__TPRO_CONST 288K 1 \nmapped file 4.3G 13 \npage table in kernel 64K 1 \n=========== ======= ======= \nTOTAL 4.3G 27 \n",
"legacyInfo" : {
"threadTriggered" : {
}
},
"logWritingSignature" : "e5195db104e7cc6b91ed6bb5e7e54864b0f85c05",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "64c025b28b7f0e739e4fbe58",
"factorPackIds" : {
],
"experiments" : [
{
"treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8",
"experimentId" : "6643969b3099cf28e049862f",
"deploymentId" : 400000007
}
]
},
"reportNotes" : [
"dyld_process_snapshot_get_shared_cache failed"
]
}
Model: MacBookPro17,1, BootROM 11881.1.1, proc 8:4:4 processors, 16 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4, Micron
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jul 26 2024 20:49:57 version 18.20.458.0.7.8.173 FWID 01-544d6458
IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug 5 2024 22:09:56
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Report as file
Error Message
Message displayed when attempting to launch Signal app after updating.
The text was updated successfully, but these errors were encountered: