Can't get mailboxes verified

[indiana500]

I created a simplelogin account and added a couple of mailboxes successfully (mine an my wife's). I needed to add additional boxes for other family members so I created them all and then saw that the verification email needed to be answered within 15 minutes, and that wasn't actually possible at that time. The instructions on the page said to resend the email, the process was to delete the mailbox and add it again. Now, when I add those mailbox addresses again, the email goes out to the email for verification and when the person hits the verify address button, it takes them to a page that says 'welcome back' and that they need to log into their account. The problem is that they never created an account, and the email won't pass the verification. In one instance, we tried creating an account for that person, but the mailbox verification still wouldn't work. We;ve tried multiple times to delete/create the account, but no luck.

I have put a ticket in a few days ago, but heard nothing so far so I am trying to reach out here to see if there is any help.

[nguyenkims]

For security reason, the mailbox verification has a short expiration time. Mailboxes are meant to be ones that you own, not for other people actually.

[indiana500]

Wow - I hope this is not the case (not the short verification time - would like that to be longer, but understand it is set to 15 minutes, but the comment about mailboxes being ones that I own). Your website specifically says:

A mailbox is just another personal email address. When creating a new alias, you could choose the mailbox that owns this alias, i.e:

• all emails sent to this alias will be forwarded to this mailbox
• from this mailbox, you can reply/send emails from the alias.

When you signed up, a mailbox is automatically created with your email xxxxx@gmail.com

The mailbox doesn't have to be your email: it can be your friend's email if you want to create aliases for your buddy.

In this case, my 'buddies' are other family members that have their own email addresses. I am using a custom domain, which is also advertised as supported by the application.

[radlakha]

I have the same issue/question.
The mailbox page does indeed say: The mailbox doesn't have to be your email: it can be your friend's email if you want to create aliases for your buddy.

I am trying to create a mailbox for my daughter, and she cannot login to simplelogin to verify the mailbox.

[indiana500]

She will have to log into your simplelogin account in order to verify. Simplelogin will not pass the email validation unless you click on the link and are logged into the simple login account. Maybe she could forward the link to you click on as long as you complete in 15 minutes.

[indiana500]

Just following up with the answer - it appears that, by design, to complete the mailbox verification process, you have to log into the simplelogin account that is creating the mailbox.

from my perspective, the email mailbox verification was already initiated by logging into my account, and there is a short, 15 minute window, to complete the verification, So, you are already pretty well protected from suspicious activity. The email address verification should just be a single click activity such that the additional login is unnecessary. I'm going to add this as an issue to the github repo as this seems to be a shortcoming.